
Sherwood Park Toyota
Sherwood Park, AB
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Rob made buying a new vehicle very enjoyable. We were very pleased with the high level of customer service and professionalism. This was the first time we had purchased a new vehicle and didn't really k very pleased with the high level of customer service and professionalism. This was the first time we had purchased a new vehicle and didn't really know what to expect. We were pleasently surprised with the ease of the entire process. We will definitely purchase from Sherwood Toyota in the future. More
This was my first experience at buying a new car and I am extremely happy. Ryan met us when we walked in and was very friendly. There was no pressure nor did I feel that I was being rushed or pushed in any w extremely happy. Ryan met us when we walked in and was very friendly. There was no pressure nor did I feel that I was being rushed or pushed in any way. As we looked around, we were approached by others but when we said we had already spoken to Ryan, the others stepped back and left us to deal with Ryan. That really impressed me. Once I had decided on a car, Ryan explained a few things to me, answered all my questions and described a few of the features of the car. Then he sent us to speak with Dan to start the paperwork. Dan was great. He had everything worked out and called me the next day to come in and finalize things. The entire process only took 2 days and I was able to pick up my car. The whole experience was awesome. Sherwood Park Toyota has fantastic people and they are very friendly and helpful. I would recommend them to anyone looking for a new vehicle. More
Shafik was a wonderful salesman. We orginally came to look at a new Highlander and we asked a few questions about the Highlander Hybrid (but it was outside of our price point). While doing a test drive look at a new Highlander and we asked a few questions about the Highlander Hybrid (but it was outside of our price point). While doing a test drive of the Highlander Shafik searched the inventory for a used 2011 Highlander Hybrid with a comfort package. When we returned he had the suV ready for us to take on a test drive. We came back later that afternoon and finalized the details of the sales with him. He worked with us to resolve some of the minor concerns we had with respect to the milage and warranty on the vehicle, miniscul damage to the rear light, and cargo liner. Overall he listened to our needs vs. desires and answered honsetly with integrity. More
Marty Dabrowski in Pre-owned vehicles was a breath of fresh air compared to dealing with other dealerships in the city. Not only was he friendly and helpful, but he was fair with the price he offered to fresh air compared to dealing with other dealerships in the city. Not only was he friendly and helpful, but he was fair with the price he offered to buy our Toyota Rav4. I had to talk to another dealership at the time of sale, to get a warranty transfered to me, and the difference between the two people and dealerships were night and day. Phones at Sherwood Park are picked up on the first ring, and everyone we came into contact with was helpful. During our car sale process, we had so many dealerships low-ball us and try to weasle as much money as possible, but Marty offered a fair rate the first time and stuck by his word. I highly recommend working with this dealership and especially Marty if you are looking to buy a pre-owned vehicle. If he is this nice when we are selling, I can only imagine how nice it would be to buy one from him. We will be back! More
Rob was very informative and friendly, without being "pushy." He took the time to ascertain my requirements, and then suggested various models, pointing out the salient features of each model. I have n "pushy." He took the time to ascertain my requirements, and then suggested various models, pointing out the salient features of each model. I have not yet purchased a car, but if I decide to purchase a Toyota, Rob would be very on my list to go to for advice. More
We were looking for a new vehicle for a while. Not quite sure what we wanted. Nevin suggested vehicles and we test drove a couple until we decided on the Venza. There was no pressure even when we left for a sure what we wanted. Nevin suggested vehicles and we test drove a couple until we decided on the Venza. There was no pressure even when we left for a couple of days to think about it. If Nevin didn't know the answer to a question we had, he asked for help instead of trying to muddle through on his own. Vehicle was ready as promised. More
Wow I am very impressed not only with this dealership but with my salesmen as well. Shafik was very professional and made me feel like I was at home. As a lady I have been car shopping for 8 months and hav with my salesmen as well. Shafik was very professional and made me feel like I was at home. As a lady I have been car shopping for 8 months and have visited various dealerships were I have felt extremely uncomfortable. Shafik not only listened to my needs he ensured all of them were met. I would recommended him to all my friends. More
Excellent friendy sales service and price. Got the vehicle I wanted withe the options I wanted at the price I wanted without haggling and without any high pressure tactics. Service has been excellent vehicle I wanted withe the options I wanted at the price I wanted without haggling and without any high pressure tactics. Service has been excellent and the cost has been very good and at the estimated price. The vehicle was delivered when promised, clean and with the ordered options. Dealership (sales and customer service) has been very good to help with questions. More
My experience with Sherwood park Toyota was top notch. I went in looking for a used rav 4 Whitney helped me find exactly what I was looking for and took me on a test drive. She made sure it was in my price went in looking for a used rav 4 Whitney helped me find exactly what I was looking for and took me on a test drive. She made sure it was in my price range and today I'm driving a rav that I love! Thank Whitney ! More