Sherwood Park Toyota

We were very pleased with the entire process! Kennedy Hickey was knowledgeable, professional, efficient and a pleasure to work with while providing great service! Her informed, no pressure serv Kennedy Hickey was knowledgeable, professional, efficient and a pleasure to work with while providing great service! Her informed, no pressure service assisted us in decision making! We had limited time constraints and the dealership ensured quick possession of our RAV4. Finance was efficient as well and very professional! Based on our purchasing process, we would definitely recommend this dealer. More

Very disappointed with the finance experience. We were told we were buying a ceramic coating, but it turned out to be just standard paint protection. When we brought it up, the finance manager got We were told we were buying a ceramic coating, but it turned out to be just standard paint protection. When we brought it up, the finance manager got upset and raised her voice. Misleading customers and then reacting aggressively is unacceptable. Would not recommend based on this experience. More

Kennedy was excellent throughout the entire process 5 stars. The finance team was organized and professional stars. The finance team was organized and professional More

We were looking to trade in our truck for a Tundra. Our experience with Varun was extremely positive from the very beginning. He is very knowledgeable, friendly and responsive to all of our questions Our experience with Varun was extremely positive from the very beginning. He is very knowledgeable, friendly and responsive to all of our questions and requests. We purchased our truck on Monday evening and picked it up on Wednesday, the 2 small issues were taken care of before we picked it up. Varun went through the options on the truck and paired our phone(s) to the truck for us. If you are shopping at Sherwood Toyota I would highly recommend working with Varun! More

THE WORST PLACE AND SERVICE! !! THEY ONLY CHEAT AND PUMP OUT MONEY!!! UKRAINIAN REPRESENTATIVES ARE SCAMMERS !! THEY ONLY CHEAT AND PUMP OUT MONEY!!! UKRAINIAN REPRESENTATIVES ARE SCAMMERS More

Nice clean, friendly dealership. We appreciated that Kennedy did not pressure us plus was very knowledgeable. Unfortunately Toyota Canada could not supply the vehicle in a timely ma We appreciated that Kennedy did not pressure us plus was very knowledgeable. Unfortunately Toyota Canada could not supply the vehicle in a timely manner. More

My husband and I bought a vehicle from Sherwood Park Toyota. Our sales person, Hunter has been a real pleasure to deal with, as well as Nikki, the sales manager. We first dealt thru emails as we are in Toyota. Our sales person, Hunter has been a real pleasure to deal with, as well as Nikki, the sales manager. We first dealt thru emails as we are in Calgary, and Hunter would be prompt to reply back, providing the requested information. Please email him @ hseltenrich@sptoyota.com or give him a call at 780-306-7690, to experience what we did, as it is totally worth your time and travel. Thank you Hunter & Nikki. From Calgary , Chantal/Ken More

I went to get a new starter fob. I expected to be in and out but was shocked when I was informed it was at least 1 hour. It took 3. When I drove away my front fender sensor was going I expected to be in and out but was shocked when I was informed it was at least 1 hour. It took 3. When I drove away my front fender sensor was going off when it wasn't prior to the appointment I wanted them to fix it but they said it wasn't their fault, said we have evident front end damage. This was true but that damage was there for 2 years with no sensor issues and they would have noted that damage during previous pre vehicle inspections before regular maintenance appointments. I left at least 6 messages for the service manager but never did get a call back. Two months later that sensor still randomly goes off. Once they got our $ for the $70000 Tundra we purchased we noticed the service just wasn't quality anymore. I will not ever buy a vehicle there again and don't recommend you do either. More

I took in my Toyota Rav 4 somewhat clean and washed and they returned my car covered in mud. Also there was no documentation of the service work done given to me. I had to take pictures with my phone. Ve they returned my car covered in mud. Also there was no documentation of the service work done given to me. I had to take pictures with my phone. Very non professional. I am not impressed. More

Don’t get service done at this dealership, I have a rip on my rear seat cover that is covered with warranty, the first time I went in to get it replaced they had the wrong part, the second time the truck h on my rear seat cover that is covered with warranty, the first time I went in to get it replaced they had the wrong part, the second time the truck has been here for 10 hours and counting, they just say they are working on it, I have pulled a cover off the other side rear seat because my son spilled on it and it only took me an half an hour, I’ll be trying some where new next time. More