Sherwood Park Chevrolet - Service Centre

Simple Inspection with Amazing Service! I had first called around for Inspection estimates and Chevy Sherwood Park had an amazing sale going on so I went with them! Looking at Purchasing a v I had first called around for Inspection estimates and Chevy Sherwood Park had an amazing sale going on so I went with them! Looking at Purchasing a vehicle from Kijiji and had the pleasure of working with Rob Perras in the Service Department who ended up having one of the best Customer Service skills I have come across in a very long time. He was so thorough with what needed to be done etc but not only that went above and beyond in my mind. I would recommend anyone to work with Rob and his team for any services needed to their vehicle as I would trust them and know that you are getting the best service out there! When all said and done he also recommended someone on the sales team if the deal with the Kijiji vehicle didn't pan out. So thank you Rob, you were such a great help and I will be sure to send anyone your way that I can! More

Great service Was not a customer before my truck broke down near this dealership. Spoke with Ashley in service and got my truck in promptly (on a Friday no less) wa Was not a customer before my truck broke down near this dealership. Spoke with Ashley in service and got my truck in promptly (on a Friday no less) was given a loaner vehicle for the afternoon and my truck was ready that afternoon. Ashley made sure I was updated about the progress of my repairs .all staff I dealt with were very professional and friendly. Definitely recommend this dealership! More

Top-shelf dealership & service department! Hands down the best dealership/service department I've ever experienced! Will never darken another dealerships doorway! We actually look forward our n Hands down the best dealership/service department I've ever experienced! Will never darken another dealerships doorway! We actually look forward our next visit! Thanks, More

First time oil change I drive an import car, so typically went to the specialty shop for my oil changes. They are very expensive, so I thought I would try Sherwood Park Che I drive an import car, so typically went to the specialty shop for my oil changes. They are very expensive, so I thought I would try Sherwood Park Chev. What a great experience! Not only was the oil change cost significantly less, the experience was wonderful. I didn't have to wait very long, and when I was leaving the lube technician asked me to wait. He had pulled my car out for me, and there was ice on the ground, and he didn't want me to slip and fall. When I got home and reviewed the bill, I found that all the things they checked were also shown with the name of the technician that checked them. I can tell you, I will never be going back to the import shop. I will stay with Sherwood Park Chev. More

So much help !!!! I called I was in a rush for a trip last minute flat tire Kolt got me in and out in the same day and there were so busy !!! I called I was in a rush for a trip last minute flat tire Kolt got me in and out in the same day and there were so busy !!! More

Stranded Again!!! Third time this dealership has left me stranded!Brought my Truck in again for service booking an early appointment Stressing to them that I cant be wi Third time this dealership has left me stranded!Brought my Truck in again for service booking an early appointment Stressing to them that I cant be with out my Truck! End of the day Phone call all three times,same answer "Sorry sir your truck is not repaired.would you Like to book another Appointment! What is the point of booking an appointment and triple checking if it can be done that day just to be let down again. To The Staff ,I was dealing on a new truck from you but in No Way No How will I ever spend a dime at your Business again!! I'm sure in this day and age no one cares about a review but I hope this hits home with other people in the same situation I have gone through!! More

Worst service in Alberta I had my truck in 3 weeks ago and showed the manager and assistant manager that my winter front would not fit. They both guaranteed me they would have I had my truck in 3 weeks ago and showed the manager and assistant manager that my winter front would not fit. They both guaranteed me they would have the right winter front when I was back from days. Well to no surprise they ordered the wrong part and didn’t bother to check. They do everything at 20% and don’t care that you spend $100K on a truck they just do shoddy work. More

Outstanding Service Rep - Shawna My experience at my last completed service on Friday November 3 2017 was outstanding . My service rep ,Shawna ,was awesome, very professional and en My experience at my last completed service on Friday November 3 2017 was outstanding . My service rep ,Shawna ,was awesome, very professional and ensured all my needs were met and kept me informed about my veichle status. Thank you Chevy but most importantly thank you Shawna for outstanding customer service . I will definitely recommend to others. Thanks More

My experience @ Sherwood Park Chev Rob Perras is one of the many reasons I utilize SPC. He was a service rep at Lexus South, where I purchased my wife's Lexus and when I heard he was @ Rob Perras is one of the many reasons I utilize SPC. He was a service rep at Lexus South, where I purchased my wife's Lexus and when I heard he was @ SPC I immediately called to track him down. His customer service is beyond excellent, he is professional and accommodating. I would like to buy him a beer, he is that good! Cheers! Tyler Hauber More

Above and Beyond I have been bringing my vehicle to Sherwood Park Chevrolet for service since buying my vehicle, brand new, from another dealer 6 years ago. I have nev I have been bringing my vehicle to Sherwood Park Chevrolet for service since buying my vehicle, brand new, from another dealer 6 years ago. I have never had problems with the service team. All are very helpful. The reason I am flagging out Shawna is because she has consistently gone above and beyond to address my concerns and find me the answers, all while being very professional and friendly. Let’s face it, nobody enjoys taking their vehicle for service - never mind the inconvenience of being without their vehicle (while service is performed), or paying the service costs, but Shawna’s positive attitude and willingness to help, makes the visits go smoothly. More