Sherwood Park Chevrolet

Terrible Took truck in for recall, get truck back with disconnected air flow from filter to intake manifold.(looks like they forgot to re-tighten the clamps) C Took truck in for recall, get truck back with disconnected air flow from filter to intake manifold.(looks like they forgot to re-tighten the clamps) Came off on high way. Made my pregnant wife scared when she heard a clunk and truck went into safe mode. Was extremely troubling. You decide if this would be acceptable for your standards or not. More

Buying a new family vehicle Hello, I can not put into word how great the experience was! Jim was so awesome to deal with. We had been in twice to look at cars trying to figure Hello, I can not put into word how great the experience was! Jim was so awesome to deal with. We had been in twice to look at cars trying to figure out what we were looking for we told him we were just starting to look and still wasn't sure what we wanted. He provided us all the information we were looking for and told us to think about it. He was not over bearing or pushy in any way. When we did decide on what we wanted I know we were going to make sure we dealt with Jim. He took his time with us, he know I was stressed about the whole situation about choosing a vehicle that suites our needs, Jim made sure we had everything we need to make the right choice, not feeling pressured was a huge help for me. I love the new 2015 Chevy Traverse and can't thank Jim enough for all his help. Rana in the financing Department was also great to deal with. Rana also took all the stress out of finalizing of the paperwork. She made sure we were very informed of all that was needed to be known and helped make the process go through flawlessly. More

Going back to Lakewood Chev Part 2 Went back to Sherwood Chevrolet for my complimentary oil change received for the poor service on my first experience. I was waiting in line when one Went back to Sherwood Chevrolet for my complimentary oil change received for the poor service on my first experience. I was waiting in line when one of Lube Bay employees came out after 45 mins after waiting. Asked him how's his day was going, did not get response and he stated this place is under new management and was asked to come out and say Hello. Got the service completed and noticed that there was no reminder sticker and also the oil life was not reset (happened the first time I was there). Had to go back into the Lube Bay and ask one of the employees to complete this. He said he totally forgot and completed it. Expected a better service experience but again was disappointed at the level of professionalism. Disappointed Customer, Vikash Parsad More

customer service I was at Sherwood park Chevrolet to have a oil change the moment I walked through the service door I knew I was in good hands they were very prompt t I was at Sherwood park Chevrolet to have a oil change the moment I walked through the service door I knew I was in good hands they were very prompt to welcome me. the had my Malibu in the service door shortly after I parked it i talk to the team lead in the oil change department a soon as I stuck my head around the wall he greeted me and was prompt to ask me how he could help. totally an amazing experience. I'm blown away how welcome they made me feel. even in the show room everyone there were all smiles and responsive to my questions. this is a fantastic experience I have bought two vehicles from this dealer and I'm very happy I did. I would recommend Sherwood park Chevrolet to everyone five star for sure. thanks to every employee there and will visit soon. thanks Scott Ferguson More

Helpful on short notice I had a little issue with my truck leaving the dealership on my way home. By the time I got back to the dealership Erik had made arrangements to get m I had a little issue with my truck leaving the dealership on my way home. By the time I got back to the dealership Erik had made arrangements to get my truck in right away. As soon as the truck was ready, he had it waiting out front for me. Thanks again. More

Professional and helpful Since day one, when we got approved for our car, this people were so friendly to me and my family. As a newcomers, pretty much everything is new here Since day one, when we got approved for our car, this people were so friendly to me and my family. As a newcomers, pretty much everything is new here in Canada. I have to admit that I was very nervous but staff of Sherwood Park Chevrolet made the process easy for us from day one to my last visit for oil change. Thank you to all the staff of Sherwood Park Chevrolet. From the Cortez Family. More

Overall excellent service I've been coming to this dealership for many years now including when they were at their old location. The have been always very professional and alwa I've been coming to this dealership for many years now including when they were at their old location. The have been always very professional and always willing to go the extra mile to insure our needs have been met. From parts,service and sales I always leave this dealership more than willing to return! More

Customer service I had the best customer service from Robyn. She was very nice and considerate of my needs and what I was looking for. It was an easy decision on what I had the best customer service from Robyn. She was very nice and considerate of my needs and what I was looking for. It was an easy decision on what kind of vehicle I wanted. I would recommend her to anyone. She is definitely a keeper for sure. We need more people like her in the service industry. Thanks Robyn for all your help Melinda and Richard Kaplan More

Bought a new 2016 Silverado LTZ As a resident of Sherwood Park it was important to give back business to our community. The experience of purchasing a new vehicle was exemplary. Jim As a resident of Sherwood Park it was important to give back business to our community. The experience of purchasing a new vehicle was exemplary. Jim was professional and supportive throughout the dealing process. Will definitely recommend Jim to friends, colleagues and others to come to your dealership. Thanks to Tomas in making the transaction possible. WHAT A GREAT DEAL ! More

Vehicle Recall Had a couple of recalls on my trax and all was dealt with ahead of time and they even checked a few other items. Very helpful and friendly. Will be ba Had a couple of recalls on my trax and all was dealt with ahead of time and they even checked a few other items. Very helpful and friendly. Will be back when I need something else. More