Sherwood Park Chevrolet
Sherwood Park, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Quality Management I had a problem with this dealership, posted a review and with in 24 hrs the General Manager called me personally. All issues were rectified and had a I had a problem with this dealership, posted a review and with in 24 hrs the General Manager called me personally. All issues were rectified and had a great conversation. My family over the years has purchased 50+ units from this company so I felt the need as a returning customer to complain. Very very happy how the issue was handled. Thanks to all involved Brian Walker More
Left with a good feeling and a nice vehicle Was a good experience. Free vehicle car proof on line. Worked out a fair deal with our trade. After a lot of thought I bought an Extended (peace of mi Was a good experience. Free vehicle car proof on line. Worked out a fair deal with our trade. After a lot of thought I bought an Extended (peace of mind) protection plan. Final pick up was easy. Vehicle was clean and in great shape. I really like that I got a follow up appointment with someone who will make sure we know how to use all the features and get a final detail cleaning on the vehicle as well, I'm not sure if that's something all dealerships do or not but if they don't they should. More
Arron and his staff at Sherwood Park Chevrolet Thank you Arron, Harrison and the rest of the staff at Sherwood Park Chevrolet on assisting me in getting into my dream truck. I appreciate your profe Thank you Arron, Harrison and the rest of the staff at Sherwood Park Chevrolet on assisting me in getting into my dream truck. I appreciate your professionalism and willingness to go the extra mile in the name of customer service. I’ll be sure to speak highly of you guys within my circle of family, friends & colleagues. More
Wish I needed to buy another.. Frank was beyond amazing!! He made me feel comfortable and actually enjoy the process of looking for a vehicle. He did not disappoint and found me th Frank was beyond amazing!! He made me feel comfortable and actually enjoy the process of looking for a vehicle. He did not disappoint and found me the perfect suv. I never thought I would find something I love this much. More
Efficient and Thorough, Back in 2010, I bought my last Equinox from Nicholson Chev-Olds when it was located on Argyll. It was time to trade it in. Having gone to other Chev Back in 2010, I bought my last Equinox from Nicholson Chev-Olds when it was located on Argyll. It was time to trade it in. Having gone to other Chev dealers, they couldn't be sure they could get the 2 Litre engine I wanted before the 2018s were sold out. When I found the new location in Sherwood Park, they didn't have the vehicle I wanted on their lot, However, Dustin was able to find the 2018 Equinox that I wanted in less than ninety minutes. I found all the staff worked well as a team. Rana was very professional and helpful in finance. When I picked up the vehicle, Mitch patiently went through all the electronics, knobs and switches before I left. I left knowing where every control lever was and what it did. Braden suggested front mats as an accessory without making it a pressure sale. More
Hidden costs We were interested in buying a truck. After the salesperson told us the price and payments we came to sign paperwork and that’s when it all changed. I We were interested in buying a truck. After the salesperson told us the price and payments we came to sign paperwork and that’s when it all changed. It’s $$$ for floor mats, $$$ for 3m protection, $$$ for siliget protection, $$$ for.... my husband thought price was discussed. So no deal and the salesperson keeps calling. Very annoying when my husband asked for all costs to be included. More
Poor Customer service, Juvenile attitudes. During my purchase of a 2018 Chevrolet Silverado my experience was quite bad to say the least. During the process Jordan Smith failed consistently as During my purchase of a 2018 Chevrolet Silverado my experience was quite bad to say the least. During the process Jordan Smith failed consistently as a finance manager. From quoting wrong payments, interest, and now even failing to payout my 2014 Chevy trade in. Currently not even a phone call in a month to GM financing to have my trade paid out. After consistent failures I was firm with him which resulted in Juvenile behaviour and directing blame to other departments and staff, and even forcing the sales person to finalize things with me. I Even called him to ask what the problem was and yet again greeted with more excuses, zero personal responsibility in blaming accounting, then proceeding to hang the phone up. I love my Chevy truck but will never purchase anything from this dealership due to immature staff in wrong positions within the dealership. Only good thing I can say about the deal was Ben, he handled our dealings professionally and even being pushed into dealing with some of the finance portion did his job to a very high standard. More
All they care about is making a sale I leased a new vehicle there in Jan 2017. It is the worst dealership I have ever dealt with. my first visit to the service department was the day afte I leased a new vehicle there in Jan 2017. It is the worst dealership I have ever dealt with. my first visit to the service department was the day after I picked up the vehicle. I have been back to service about 10 times with the same type of complaint. I have had many dealings with Jordan Campbell and it is obvious the only thing he is concerned about is making the sale. More
Simple Inspection with Amazing Service! I had first called around for Inspection estimates and Chevy Sherwood Park had an amazing sale going on so I went with them! Looking at Purchasing a v I had first called around for Inspection estimates and Chevy Sherwood Park had an amazing sale going on so I went with them! Looking at Purchasing a vehicle from Kijiji and had the pleasure of working with Rob Perras in the Service Department who ended up having one of the best Customer Service skills I have come across in a very long time. He was so thorough with what needed to be done etc but not only that went above and beyond in my mind. I would recommend anyone to work with Rob and his team for any services needed to their vehicle as I would trust them and know that you are getting the best service out there! When all said and done he also recommended someone on the sales team if the deal with the Kijiji vehicle didn't pan out. So thank you Rob, you were such a great help and I will be sure to send anyone your way that I can! More
Made an appointment to view a used truck and they couldn't i Had two phones calls with Stephen to arrange a time to view a used truck. I cooled my heals for half an hour while he tried to track it down. Coul Had two phones calls with Stephen to arrange a time to view a used truck. I cooled my heals for half an hour while he tried to track it down. Couldn't find it or find someone who would know. Wasted 40 mile round trip for nothing. His apology was less than satisfying. More