Sherwood Park Chevrolet
Sherwood Park, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Excellent Customer Service Big thank you to Courtney in the Service department. I had called in regarding some questions that I had about my vehicle and some unanswered question Big thank you to Courtney in the Service department. I had called in regarding some questions that I had about my vehicle and some unanswered questions that I had from when it was previously serviced at another dealer that I would never return to. Courtney was great on the phone and took the time to answer all of my questions. Courtney also took the time to help explain some of the features of my vehicle that I wasn't aware of. Great service, Thank you Courtney More
Poor customer service. After about 18 months I can finally drive my vehicle at night but no thanks to Sherwood Park Chev. I had my 2017 vehicle in for poor headlights about After about 18 months I can finally drive my vehicle at night but no thanks to Sherwood Park Chev. I had my 2017 vehicle in for poor headlights about 10 times and even though the dealership upgraded and rewired the headlights things did not improve and the headlights kept burning out. At one point both headlights were burnt out and I had to wait almost a full week to get my vehicle in. One of my complaints was that the headlights were on all the time even during the day. I was told by the shop foreman that this was normal and was the only way the new system could work. 4 months ago I took my vehicle to a performance shop and they ended up replacing the bulbs, one of which were burnt out that the dealer refused to replace, and re-wiring the system at a cost of about $650.00 to me. They were amazed that the headlights were hooked into the ignition switch instead of the fuse box. Another example of poor Custer service. today I stopped in for an oil change. I got there early but waited in line. Sign and website said open at 8:30. At 8:45 there was 4 vehicles in line but still not open. When one person in line called the dealership They were told service was closed. Could they not put some kind of sign on the door. More
I'm Done with this Dealer! Purchased brand new Colorado last year and both times I've been at Service they have tried getting money from me on a Vehicle with Full Warranty.. thi Purchased brand new Colorado last year and both times I've been at Service they have tried getting money from me on a Vehicle with Full Warranty.. this last time they succeeded as they would not give my keys back unless I paid for work I didn't even authorize... For $58.00, they have lost my business...I trade in trucks every 2 years and been doing so since 1998. I was treated very Disrespectful by service attendant, 2 girls watching, who work there came over after and apologized as they said there was no need for attendant to behave in that manner! I didn't even get a call or email from dealer manager to address my concerns, that's how much I matter... after buying 2 New Trucks and sending over 4 References who also purchased vehicles, this is the thanks I get. At the end of the day, they didn't Fix Anything, the charge was for having Sevice attendant drive my truck up and down lot with mechanic and visually inspect. *I took truck to another Dealer and they found issue immediately and Fixed under Warranty! I will now deal with another Dealer in the city as I'm aware that I can take my truck to any Chevy Dealer while under Warranty. More
Total Disappointment Lied about paper manual tank, not full Recalls and Out of province inspection weren't done No mud flaps General manager lied about fixing this Lied about paper manual tank, not full Recalls and Out of province inspection weren't done No mud flaps General manager lied about fixing this More
Buying my first car. #adultingforthewin Tomas , Scott, and Derek helped me throughout the entire process and were upfront and honest about any questions I had. I will go back for my next veh Tomas , Scott, and Derek helped me throughout the entire process and were upfront and honest about any questions I had. I will go back for my next vehicle ! More
Shuttle Driver The Shuttle drivers have always been great to deal with and are friendly when driving to locations that need to be dropped off at. They have lots of The Shuttle drivers have always been great to deal with and are friendly when driving to locations that need to be dropped off at. They have lots of good conversations and when asking where I am going always take my advice as to what way to go since I know where the construction is on way to office. More
Always Great! Service department was fast and great like always. Dealt with Shawna and Wayne, they were super friendly and took care of all of my questions and con Service department was fast and great like always. Dealt with Shawna and Wayne, they were super friendly and took care of all of my questions and concerns promptly. I won't go to any other dealership. Highly recommend :) More
Few problems Had ran into a few hiccups but Scott frost had reached out to me and is taking care of the issues. Happy to see things corrected Had ran into a few hiccups but Scott frost had reached out to me and is taking care of the issues. Happy to see things corrected More
Great experience at Sherwood Chev Bought a used Acadia, there was a "hic up" with our vehicle. Justin our salesman worked hard to fix the "hic up". We are very satisfied with our exper Bought a used Acadia, there was a "hic up" with our vehicle. Justin our salesman worked hard to fix the "hic up". We are very satisfied with our experience, very quick and helpful. Thank Jordan and Justin for your hard work! More
Amazing Dealership and all staff i had were incredible.everyone of them went out of their way to make sure everything was done and in place.after an 18plus hr Dealership and all staff i had were incredible.everyone of them went out of their way to make sure everything was done and in place.after an 18plus hr drive it was well worth it. Never had service this good More