Sherwood Park Chevrolet

I came back to this dealership from Spruce grove, because my first experience buying a new truck was quite seamless albeit I did it through fleet services. This was a bit of a different a nd disappointing ex my first experience buying a new truck was quite seamless albeit I did it through fleet services. This was a bit of a different a nd disappointing experience. Nice salesman found a used ford lariat truck that had just came in that fit the bill. They had to do the vehicle inspections etc and a few fix ups, so we had to wait a week. Very slow on a Saturday doing a purchase but understandable I guess. Driving home the tire pressure sensors went off. We called on Monday to book appointment to fix (under their 5000 km warrantee that we had included with purchase) and then the check engine light went off. End all be all they had to keep our vehicle for 3 plus weeks before we could get it back, no part. I just found communication could have been a lot better , it seems once paid our priority dropped drastically. And when we asked to have the warranty extended for the 3 weeks to cover the time they had the vehicle. it seemed like a struggle. Just think service could have been much better But thanks to Jen in service for helping as much as she could. More

We dealt with Larry Rozumniak who was helping to look for a vehicle for us. Originally we had dropped off my Buick Enclave to have some work done. While waiting for our vehicle, we met Larry. My husband t a vehicle for us. Originally we had dropped off my Buick Enclave to have some work done. While waiting for our vehicle, we met Larry. My husband told him that we were also looking for an older Chev/GM diesel and gave him all of the criteria for said diesel. We returned home, NE of Calgary and my husband and he continued speaking with each other . Larry was very helpful finding many trucks and asked my husband to give him a $500 retainer of sorts to continue to look. So we did. He also said no problem if it didn't work out, we would get our retainer back , no questions. My husband communicated to Larry that we were going to continue to look for trucks in our area. Larry was fully aware. We did find the perfect truck, for us. My husband messaged Larry to thank him for his time and diligence but that we had found a truck and would like our retainer back. His message to my husband was Buyers are Liars!! Real classy Larry, such a professional. My advice to anyone looking for a vehicle, stay away from Larry. I have a large family, most of whom live in or around Sherwood Park. I will definitely telling them about Sherwood Park Chevrolet More

Good service department helpful and friendly good service, helpful, and friendly, good service, helpful, and friendly service, helpful, and friendly, good service, helpful, and friendly More

This dealership was fantastic to deal with ,they didn't try to upsell me and they found me the truck I wanted . The truck took some time to get to the dealership and I needed a truck so they gave me a loan try to upsell me and they found me the truck I wanted . The truck took some time to get to the dealership and I needed a truck so they gave me a loaner until my new truck got delivered . I was very satisfied with the sales team would recommend this dealers ship . More

I was contacted regarding a trade in vehicle and the sales process and purchase process went very well. Thanks to Jake and Sean! sales process and purchase process went very well. Thanks to Jake and Sean! More

Logan and his crew I’ve always taken care of the needs of our business fleet. Always professional, courteous, and have supplied on demand. our business fleet. Always professional, courteous, and have supplied on demand. More

I have to be honest and say I would have never in my life thought that I would ever give a dealership a 5 star rating. I’ve had average experiences prior but never as outstanding as with this Sherwood Chev d thought that I would ever give a dealership a 5 star rating. I’ve had average experiences prior but never as outstanding as with this Sherwood Chev dealer. Dealing with Nathan - Sales and Harrison - GM. These 2 made this so smooth and enjoyable, even through the whole process we were still able to enjoy some laughs together and they treated me more than just another buyer and with respect. I cannot begin to say how much time, work and efforts they both put in into making me extremely happy with my purchase but even more so that it made me feel like they we’re working for me and together with me and not making me feel like it was them vs me. They made me feel like we were all on the same team working together to achieve the goal of purchasing. I would also like to thank Tenille and Derek with their time, help and efforts and appreciated their involvement as well. I would and will highly recommend this Dealership and esp ask for Nathan and he will more than be able to help you in whatever kind of vehicle you’re looking for and again to work together with Harrison who went above and beyond what anyone would expect but at this dealership it’s not an expectation, it’s a given. Thanks again Nathan, Harrison, Tenille and Derek 🙂🙂🙂🙂🙂 If I could, I would give you all a 10 Star rating 👍 - Joe More

My service representative was completely understanding of my request and with no hesitation of my quoted cost of the work that was required. Everything was completed in a timely fashion. Just love the opport my request and with no hesitation of my quoted cost of the work that was required. Everything was completed in a timely fashion. Just love the opportunity for the shuttle service to and from my residence. More

They were not honest about a vehicle. Tried to sell it as is which found out later it needed over $5,000 of repairs. Tried to sell it as is which found out later it needed over $5,000 of repairs. More

Received poor service, unprofessional communication and a credit application put through on a vehicle without my knowledge or permission. Have tried to reach to management multiple times without response, ve credit application put through on a vehicle without my knowledge or permission. Have tried to reach to management multiple times without response, very disappointed in this service. More