Sherwood Park Chevrolet

Aaren is the best!! Thank you so much Aaren for being so amazing, you definitely went a above and beyond to accommodate me so I could drive a with perfect vehicle. I Thank you so much Aaren for being so amazing, you definitely went a above and beyond to accommodate me so I could drive a with perfect vehicle. I felt so at ease because I knew I was in good hands and you always reminded me that I was every time I got nervous or stressed. You’re amazing and thank you so much 😊 More

Great service and staff. We are a repeat customer, between Sherwood Park GMC and Chevrolet. We live an hour away but choose these dealers for all our vehicle needs. between Sherwood Park GMC and Chevrolet. We live an hour away but choose these dealers for all our vehicle needs. More

2019 Trucks are Lemons & this dealer doesn't care. Don't buy a truck here from the 2019 lineup of GMC or Chevrolet. I purchased a Trail Boss from here. It has numerous electrical/computer/sensor issues Don't buy a truck here from the 2019 lineup of GMC or Chevrolet. I purchased a Trail Boss from here. It has numerous electrical/computer/sensor issues, and I've replaced the entire rear brake system 3 times and it's only at 16000kms. Bought the truck because it's marketed as work ready. It isn't. It doesn't like mud or even dust and I don't 4x4. GM will only pay for a GM product to be rented so I was asked to take another truck from the 2019 lineup to use in the feild with the same brake issues. I had to fight to get them to put me in a rental that was made for work. Between brake replacements it's been 500kms and 1800kms. A mechanic told me there's been numerous people with the same issue and some don't even take the truck to work they drive it on pavement. I can't even go to work in this vehicle and no one considers that I've already paid extra in lost time and work. When I mentioned my safety as a concern a GM customer care representative actually scoffed at me on the phone. No brakes.... Not safe on site, or while driving. No good electronics, not a reliable vehicle, no hands free. They obviously drove this truck in the mud for one commercial shot and didn't test it off road at all. Problems as listed: - defective brakes as in the rim is too small for the brake design and collects mud then shoves it into the brake caliper because it's got no clearance. If you purchase a truck you're also in for new rims and tires as well as perhaps a brake caliper cover and a fabricated mud flap before the rear tire - sensors don't reset - display goes black and doesn't turn on - display freezes and doesn't let you do anything - sensors on things like windshield washer fluid and air filter bounce from indicating one thing to indicating another in the space of minutes - still, after all these years, has the same transmission design that collects mud and won't let you shift from drive into park or vice versa. I've been stranded twice in the middle of nowhere by myself under the truck with it in drive trying to chip out mud so the cheap little transmission link arm can move. That is not an offroad "feature" I asked for a payout, the amount they (Scott Frost) are offering is as if they consider it a broken truck, not a truck they marketed incorrectly and is inherently designed with flaws and obviously not tested. I asked if the salesmen (Aaren) (both self proclaimed don't know anything about the trucks and that's two that I've talked to) would consider selling me a truck that's similar, picked an older one with more kms, lesser tow capacity, no lift, and no aggressive tires, and that was also a no. The first thing they do is ask for you to sign a piece of paper that allows them to check on how much you owe on the loan for a payout which seems helpful, but I paid alot off so they offer what I have left which is a huge loss. They both tried to sell me on a truck that is more expensive, get me into a leased vehicle, all at a loss to me. Now, even with email proof of a GM representative saying that bigger rims will only postpone the brake issue, Scott insists on sending rims that don't match the truck and making me pay for tires. That offer is only on the table because the service manager (Wayne) who I only kind of know has tried to help me. Everyone defers to the other party and every fair option I've asked for is turned down. Seems as if you haven't spent a ton of money here that you are not an important customer. I have been missing work to take care of this and in my industry that's an easy ask for a layoff. All the 2019s have the same brakes. Don't purchase one and definitely don't do it from this dealership. GM is just waiting until warranty runs out on the trucks, and Everytime you call customer care, the only thing they assist with is talking to the dealership which is what I do when I drop off the truck, and their biggest solution to date is to wash the wheels frequently. Sorry Sherwood. If I can't make money with my truck, you shouldn't make money with yours. More

Dealing with Aaren was a great experience. Dealing with Aaren was great....excellent service, and he cared about what is best for us! Will certainly recommend his service to friends! Very pleas Dealing with Aaren was great....excellent service, and he cared about what is best for us! Will certainly recommend his service to friends! Very pleased indeed! More

Great Dealership, and Staff! Purchased a used 2019 Chev Impala. Buying experience went well, with some back and forth negotiation. My salesperson Dimitri Viljoen and Manager Jorda Purchased a used 2019 Chev Impala. Buying experience went well, with some back and forth negotiation. My salesperson Dimitri Viljoen and Manager Jordan Campbell worked hard to create a deal to earn my business. I spent slightly more than what I planned too, but feel the deal was too excellent to pass up. This is the second Impala I have purchased from this dealer, and would recommend them to anyone. More

Awful. Deceiving. Sneaky. Do not recommend dealing at Sherwood Park Chevrolet. Especially do not deal with Vince or Jordan in Sales. We’ve been lied to, and strung along going on 6 weeks now... and our d Sherwood Park Chevrolet. Especially do not deal with Vince or Jordan in Sales. We’ve been lied to, and strung along going on 6 weeks now... and our deals are not finished yet... they also still have yet to break down our bill of sale and tell us what all the costs are, adding up to the final number. Biggest headache, waste of time and money dealing with them. More

Excellent service !! I would recommend my friends and family. Dimitri was great, he answered every questions I had on the truck I was looking at. Thank you again !! family. Dimitri was great, he answered every questions I had on the truck I was looking at. Thank you again !! More

Great experience Aaren made the whole process and experience an absolute pleasure. He workes with me to find what i need to help re build my credit. The whole experien Aaren made the whole process and experience an absolute pleasure. He workes with me to find what i need to help re build my credit. The whole experience made me definitely know ill be back to buy a vehicle from him!! Thanks again More

Aaren is the best! Aaren made everything so easy. He found the perfect truck and listened to my needs, my budget and everything. I couldn’t be happier! Highly recommende Aaren made everything so easy. He found the perfect truck and listened to my needs, my budget and everything. I couldn’t be happier! Highly recommended! More

I was very impressed with the knowledge and professionalism with the staff at Sherwood Park Chevrolet especially Tenille. She knew the vehicle I bought inside and out. Thanks Tenille. professionalism with the staff at Sherwood Park Chevrolet especially Tenille. She knew the vehicle I bought inside and out. Thanks Tenille. More