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Sherwood Park Chevrolet
Sherwood Park, AB
1,121 Reviews
Sherwood Park Chevrolet has knowledgeable sales staff and highly trained technicians that are committed to making every experience you have with us fun, effortless, and financially advantageous.
We are Camaro and Corvette specialists so if you've always dreamed of harnessing the power of one of these awesome machines, come in today to take a test cruise and find out what all the fuss is about!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 1,121 reviews
June 03, 2013
Product is excellent, this dealer is not. We had a lot of issues starting with having to sit around for hours and when we picked up the vehicle we literally had to sit around for 1 1/2 hours even though t of issues starting with having to sit around for hours and when we picked up the vehicle we literally had to sit around for 1 1/2 hours even though they knew we were picking this vehicle up because no one seemed to be available - or care. The vehicle was not cleaned when we picked it up, the gas tank was almost empty and the promo gas card was not available at this time. We did a deal where they would provide rims for our snow tires and it has been 6 weeks now and we are still waiting for said rims. They now have our snow tires which are almost new so we are hoping the snow tires will not be lost. We have driven to the dealer from Edmonton now 5 times trying to get the rim situation resolved - last time they called and said come and get them and as part of our complaint issues they would mount them for free. We dropped them off almost two weeks ago now, went to pick them up when they told us to - no rims in so nothing done. No one phoned us to tell us and still we are waiting and waiting. What we find most objectionable is the total lack of customer service. It is like they do not care at all, so be prepared that when you sign on the dotted line and commit to your purchase all customer service from then on may just cease to exist - it certainly did for us and it is a lot of money to pay for bad service. We have phoned, we have emailed, we have called in, we have contacted GMC at the 1-888 number but no one from this dealer gets back to us. Shocking, shocking, shocking customer service. The product is great, so my tip would be to find another dealer who does not have commitment issues. More
by markandbernie
Employees Worked With
Carlos
