Sherwood Honda
Sherwood Park, AB
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Tyler is our service advisor. We are always impressed with his demeanour, his attitude, and his commitment to ensuring we are well looked after. The work we had done yesterday was We are always impressed with his demeanour, his attitude, and his commitment to ensuring we are well looked after. The work we had done yesterday was as booked and exceeded our expectations time wise. We were able to return home in a timely manner. Our gratitude goes to Tyler and the technicians who worked on our vehicle. Well done More
Diagnostic done to determine whining/growly noise. Service rep Jon went the extra mile to find a 3rd party replacement part due to extremely high Honda IEM part cost. This dealership cares about its l Service rep Jon went the extra mile to find a 3rd party replacement part due to extremely high Honda IEM part cost. This dealership cares about its longtime customers. More
I trust Honda to always do a good job on repairs and they have not disappointed. Any needed repair is always explained in detail and completed once confirmed with customer. The service is done in a profess have not disappointed. Any needed repair is always explained in detail and completed once confirmed with customer. The service is done in a professional manner and the staff are always very friendly, informative and a pleasure to deal with. Very happy with the service, especially Melissa. More
it is my first time to have a preventative maintenance at this dealership and i am amazed on how they handled their job, I think they have done the best service that I needed. Keep up the great job guys. this dealership and i am amazed on how they handled their job, I think they have done the best service that I needed. Keep up the great job guys. More
All around great service. Tyler was very helpful and patiently explained routine work items carefully to me so I fully understood the service being performed. He went over eve Tyler was very helpful and patiently explained routine work items carefully to me so I fully understood the service being performed. He went over everything gain providing any clarification after completion of the work. I was a little shocked when the shop inspection revealed 3 small leaks (2 x oil, 1 x a/c) on my 2021 CRV; these were explained to me by Tyler prior to any repairs being performed (Note: all repair work was performed under Warranty). In hindsight, I'm grateful I purchased the extended warranty just before the 60,000 kms (*Warranty) came due. In closing I would add, whenever I go the Sherwood Honda, every employee I meet goes the extra mile, even the shuttle bus drivers (no pun intended). More
Emergency flat tire repair on 2026 two-month-old Honda CRV Hybrid on easter weekend. Excellent service. Except I was promised a car wash. And that didn’t happen. My main concern is how angry I am that CRV Hybrid on easter weekend. Excellent service. Except I was promised a car wash. And that didn’t happen. My main concern is how angry I am that the tire pressure sensors have been discontinued. We even had that functionality as far back as our 2011. Honda CRV! It was shocking and very frustrating to discover the hard way that there are no longer any tire sensors!!! More

