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Sherwood Ford

Sherwood Park, AB

4.5
3,961 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,961 Reviews of Sherwood Ford

February 10, 2021

I found out 2 years after many visits to their service department about tire shimmering, that they sold me a $47, 000 F350 dually with the wrong tires! They have 6-6ply ties on my truck when the should be More

by TruckGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wally Denny, Alex Sanduga
Mar 27, 2021 -

Sherwood Ford responded

Hi TruckGuy, we have discussed your concerns several times since your purchase. The tires that were on your truck at the time of purchase were the correct tires. Leaving our dealership a review every few months isn't going to change our stance. Thank You Chris Suvanto General Sales Manager

February 08, 2021

Sales person Grant Shaw was a pleasure to deal with. Ali with the finance team was very help full . Dealer ship was very friendly clean and helpful. More

by Bctdavidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Grant Shaw
Feb 28, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

February 07, 2021

Eske put together a package deal that has definitely retained me as a Ford Customer.! Eske is very professional when dealing with this customer. Also discussed the deal with Mark Hicks and was very plea More

by Fhlayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esky Habtegebreal, Robert Moisley
Mar 01, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support Layden family! Chris Suvanto General Sales Manager

February 07, 2021

I just want to thank my sales guy Luke for hooking me up with the sweetest rig I’ve ever owned!! No pressure at all just wanted to make sure I can get into the truck I wanted. Finance was also a breeze than More

by Logan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Luke Suvanto
Feb 28, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

February 07, 2021

Ernesto is very helpful, he is very easy to deal with and thanks for the Ford transit. It is amazing and runs very well.. Thanks More

by Jaysaini24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahul Nischal, Ernesto Bernal
Mar 01, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

February 07, 2021

We love dealing with Sherwood Ford and Patrick was awesome! This was our 3rd Brand new truck purchase from them and service is exceptional! We recommend the dealership and you will not be disappointed More

by Joel & Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Kathryn Hicks, Luke Suvanto, Sales Reception, Patrick Carvell, Steven Wylie
Mar 01, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support! If you need more masks let Patrick know! Chris Suvanto General Sales Manager

February 07, 2021

They made purchase very easy and took vehicle for test drive for as long as I wanted. Everything we talked about was done to vehicle before pickup. Vehicle was detailed and full of fuel and delivered on t More

by Rrmorrison12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shaw
Mar 01, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that we made it an easy purchase experience, enjoy! Chris Suvanto General Sales Manager

February 06, 2021

When we walked into dealership, was greeted by everyone and no one was pushy. We got assigned with Patrick to help us out on the 2010 Ford Explorer. Patrick was really patient with us, answered every quest More

by Fazman Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carvell
Mar 01, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

February 06, 2021

Patrick was great, financing people not so much, Ali almost lost the sale by being sleasy and lieing about the cost and rates of financing, also tried to bully me into additional services I didnt want. More

by crockford2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Kathryn Hicks, Patrick Carvell
Mar 02, 2021 -

Sherwood Ford responded

Hi, I am glad to hear that you had a great experience with Patrick however I am disappointed to hear that you had a poor experience with Ali. I will make sure that I review your concerns with Ali and ensure that this does not happen again. Thanks Chris Suvanto General Sales Manager

February 06, 2021

Really fast response times, overall it was a very quick and painless process and I left feeling happy about my purchase, no BS or pressure tactics. Thanks More

by Rvida
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Luke Suvanto
Mar 01, 2021 -

Sherwood Ford responded

Thanks for the great review, I'm glad to hear that it was an easy and painless experience! Chris Suvanto General Sales Manager

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