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Sherwood Ford

Sherwood Park, AB

4.4
3,960 Reviews
Call Dealership (587) 400-1156
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2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,960 Reviews of Sherwood Ford

January 23, 2022

Price gouging at its finest! Taking absolute advantage of the superduty shortage. Sticker price, PLUS all the crap like xpel film etc, etc turns a truck worth 85 k( realistic price) into a 105k truck. absolu More

by sixdoorford
Recommend Dealer
No
Employees Worked With
Jas Grewal
Report | Print
Jan 23, 2022 -

Sherwood Ford responded

We’re sorry to hear your experience wasn’t what you hoped for while shopping for a new Super Duty truck. At no time did our product specialist at the dealership, who assisted you, withhold his professional and helpful customer service, or mistreat you in an unfriendly or disrespectful manner. During the 2 1/2 years he has spent with Sherwood Ford he has had nothing but the best of clients share their experience with him with a high review rating of 4.9 on average, that speaks volumes for his character and integrity and the way in which he has given our guests only the best shopping experience possible. He is an asset to our dealership and to guests who have had the opportunity to be assisted by him. Just as current market demand for used vehicles are at record levels, and vehicle owners are getting record values for a trade-in, new vehicle demand combined with supply-chain issues has also created a market shortage, resulting in price increases. In case you hadn’t noticed, the same is reflected in all manufactured goods like electronics, food, gasoline, shipping, etc due to the pandemic. The Manufacturers Suggested Retail Prices have historically been market adjusted, and as in the past the dealer may have sold for less, in todays market the dealer may sell for more. Our advertised sale price is plus GST. By the way, where there would typically be several hundred trucks available, there are currently four Super Duty trucks in our inventory. The elimination of virtually all Manufacturer rebates and other volume discounted incentives are also resulting in increased prices for vehicles, and consumers pay more with higher interest rates for borrowing. Many Customers find value in added products that are proven to be effective at protecting and maintaining the long-term value of a vehicle and its appearance. We invite to to give our General Sales Manager Chris S. a direct phone call to discuss your feedback (780) 449-3673.

Jan 23, 2022 -

sixdoorford responded

Put it as you have above, it’s still gouging. I currently have a super duty on back order and waiting for it to arrive, very much the same spec as the one you have, and when it was ordered the price in the contract we agreed to was $84k plus gst. So you can justify charging $21,000 more just to be able to get into a truck today? I will patiently wait for my build, 21k in my pocket is 1/4 of my vehicle cost.

Jan 24, 2022 -

Sherwood Ford responded

Hi again, We've doubled checked the pricing on our website that shows the MSRP advertised on our lowest priced Super Duty at 97,044 matches the Ford Window Sticker MSRP, and it does. Also, as advertised, the accessories added for 5,524, for a total sale price, excluding GST, at 102,568. Add in tax and you're total price comes to 107,696.40. Ford Canada has no incentives, rebates or delivery allowances that would reduce the price, and there are no further discounts as already outlined in our previous reply. We're sorry we simply cannot "match" your factory order. We don't know the details of the "factory order" you may have done with another Ford dealer, but it's helpful to know that the incentives/offers that were available at that time of a factory order are simply not available now to any other Ford dealer. We understand the frustration of having to wait for a back order of your truck, but again as we iterated in our previous reply, the pandemic has left dealers in an extreme shortage situation, so availability of trucks is an ongoing concern, and looks to be here with us for some time to come yet. By the way, as of today, we now have 3 Super Duty trucks available. We offered the truck at MSRP plus the added accessories. This is not gouging, it's simply the reality of purchasing a vehicle in this given market and situation we're faced with.

January 22, 2022

A great experience in shopping for a vehicle. From the first call to driving away, everyone was wonderful to deal with. More

by Cherise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Esky Habtegebreal, Matthew Irvine, Cory Ostafichuk
Report | Print
Jan 24, 2022 -

Sherwood Ford responded

Hi Cherise, Thanks kindly! That Explorer ST is one great vehicle you're sure to enjoy and get a lot of smiles! Our team here appreciates you sharing such a happy experience, and we're glad we could help.

January 22, 2022

Robert was amazing very helpful and honest. He spent lots of time with me to go over everything More

by Mckenzie4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Robert Moisley
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Jan 24, 2022 -

Sherwood Ford responded

Hi Mckenzie4, that's one very cool Bronco Sport that Robert was happy to assist you with purchasing. THANK YOU for sharing that you could depend on him. We hope you have many awesome experiences and adventures in your new Bronco Sport, congrats!

January 18, 2022

Finding your perfect vehicle is not easy. Within a few days I was completely satisfied with my new ride! Grant Shaw went out of his way to make the decision and purchase easier!! Sherwood Ford treated m More

by Meggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Grant Shaw
Report | Print
Jan 18, 2022 -

Sherwood Ford responded

Thanks Meggie for the five stars and sharing your awesome review of Grant and Haelee! Giving our guests this kind of shopping experience is our goal everytime, so we THANK YOU for giving our team the opportunity to assist you. Looking forward to serving you again.

January 17, 2022

3rd vehicle purchase from Wally excellent all around. He took care of everything in some very trying weather conditions. More

by scrosby1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny
Report | Print
Jan 18, 2022 -

Sherwood Ford responded

Great to hear your experience with Wally went smoothly! THANK YOU for your support and loyalty to Sherwood Ford, and we look forward to being of service to you as needed.

January 17, 2022

I bought my Ford Explorer a couple of weeks ago and couldn’t be happier. Grant at Sherwood Ford went above and beyond to help me. He was willing to answer all my questions even after I took deliver More

by Candace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shaw
Report | Print
Jan 18, 2022 -

Sherwood Ford responded

Hi Candace, it makes us happy to know Grant made your purchase experience the best possible. We know he can be counted on to provide our guests with exceptional service, so THANK YOU for your recommendation and support.

January 16, 2022

You guys were so helpful and made my first big girl purchase experience amazing! Thank you so much!! More

by Moni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Haelee Chang, Michael Wiggins
Report | Print
Jan 17, 2022 -

Sherwood Ford responded

Hi Moni, we strive to ensure every guest has a similaar experience purchasing their vehicle from our team. Thanks for choosing Sherwood Ford and giving us the opportunity to help you. Looking forward to seeing you again.

January 14, 2022

This is the second vehicle Ernesto has sold my family! We will keep going back to him! More

by dino_663
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Ernesto Bernal
Report | Print
Feb 04, 2022 -

Sherwood Ford responded

Hi Dino, thank you for your loyalty to Sherwood Ford and purchasing a second vehicle from Product Specialist Ernesto! We appreciate your business and support very much. Congrats on the truck!!

January 14, 2022

Esky, Sandie, and Raoul are top notch staff. All are very knowledgeable, professional and qualified. Raoul is very helpful to the sales staff, overall I would highly recommend this dealership. More

by Thorlaksontrevor3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raoul, Shelly. Sami, Kathryn Hicks, Ernesto Bernal
Report | Print
Jan 17, 2022 -

Sherwood Ford responded

Hi, we're happy to receive your 5-star review based on your experience at the dealership with the purchase of the new vehicle. THANK YOU so much and we look forward to seeing you again!

January 14, 2022

Robert was extremely helpful, he made this deal go quick and smoothly. We were happy with sherwood ford and would definitely recommend others to come check them out. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Hicks, Cory Ostafichuk
Report | Print
Jan 17, 2022 -

Sherwood Ford responded

Hi Jay, we sure do appreciate your business and giving our team praise for their service excellence. Thanks so much for the recommendation, and should the need arise, we look forward to being of service to you again.

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