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Sherwood Ford
Sherwood Park, AB
3,957 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,957 Reviews of Sherwood Ford
June 27, 2023
Although I love my edge and baby it I am very disappointed in the service department. Booked an appointment for overheating and a few days before that it ended up snapping serpentine belts, which disappointed in the service department. Booked an appointment for overheating and a few days before that it ended up snapping serpentine belts, which I told them of. After almost 3 hours of diagnostics they insisted of at $195 an hour, they fixed my serpentine belts (told ya but thanks for billing me) and they told me my cooling system rated fine. I called two days later as it was still overheating to be told they would look at it for diagnostics again at another $195 an hour. So I took it elsewhere to find out my fans had shorted out and that's why I was overheating. 2k later for only $500 in parts at Ford, I have got another place to actually fix what was wrong in the first place without charging me a tonne to do it ($800 including labor at a different auto shop) Very, very disappointed in the service department but still love my ford, I will just never take it back to Sherwood ford for service again. More
by smartypantz78
Employees Worked With
Cristan
June 21, 2023
This dealership was amazing. They were kind, not pushy at all, and very honest which I appreciate so very much! My first time buying a vehicle to finance and I was nervous and wo They were kind, not pushy at all, and very honest which I appreciate so very much! My first time buying a vehicle to finance and I was nervous and worried. They did everything to help me out and give me peace of mind. I was successfully able to get approved for a vehicle and found a used vehicle that perfectly suits my lifestyle! This is by far the best dealership out of the 6 that I have gone to, absolutely recommend! Aleksey and Patrick helped me so much, cannot thank them enough! More
by Anya
Employees Worked With
The receptionist was super kind and she was very friendly!, Robert Moisley, Patrick Carvell, Aleksey Pinchuk
June 19, 2023
Lucas went above and beyond to make sure everything went smooth. He was amazing to talk to and one xxxx of a guy. Thanks Lucas love my new bronco smooth. He was amazing to talk to and one xxxx of a guy. Thanks Lucas love my new bronco More
by Mac5616
Employees Worked With
Lucas Samu, Robert Hellec
June 08, 2023
I had the pleasure of working with Lucas from Sherwood Ford to assist me in financing a new vehicle, and I must say that the experience was exceptional. Lucas demonstrated a high level of professionalism, Ford to assist me in financing a new vehicle, and I must say that the experience was exceptional. Lucas demonstrated a high level of professionalism, knowledge, and dedication throughout the entire process. Lucas took the time to understand my needs and financial situation. He asked detailed questions and actively listened to ensure he could provide the best financing options tailored to my requirements. His expertise in the automotive industry and understanding of financing allowed him to guide me through the process smoothly. He promptly answered all my questions. He made sure that I was kept informed at every step of the way. He provided clear explanations of the financing terms, rates, and any associated fees. He ensured that I had a comprehensive understanding of the agreement before proceeding, and he patiently addressed any concerns I had. This transparency created a sense of transparency and honesty, which is often rare to find in the automotive industry. In addition to his professionalism, Lucas displayed a friendly and approachable demeanour. He was personable, easy to talk to, and genuinely interested in helping me make an informed decision. This made the entire experience more enjoyable and stress-free. Overall, I highly recommend Lucas from Sherwood Ford for anyone seeking assistance with vehicle financing. His professionalism, expertise, responsiveness, and transparency are commendable. Thanks to Lucas, I was able to secure a great financing deal for my new vehicle, and I couldn't be happier with the outcome. More
by Logan Arcilla
Employees Worked With
Chris Suvanto, Lucas Samu, Jay Arabe
