Back

Sherwood Ford

Sherwood Park, AB

4.8
3,950 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

Directions

By Type

3,950 Reviews of Sherwood Ford

November 09, 2022

Great experience so far, hope it continues. Smooth sailing from the trade in and purchase of a newer vehicle. Great service and help from Grant. More

by Dalwhinnie15
Recommend Dealer
Yes
Employees Worked With
Grant Shaw, Angelina Zbudovski
Nov 14, 2022 -

Sherwood Ford responded

Hi dalwhinnie15, thanks for the shout out and recommendation of our team for their great service here at Sherwood Ford. We always work hard to provide a smooth experience when trading in and purchasing a vehicle from our dealership. Thanks again and we hope to be of service in the same way again.

November 09, 2022

The sale process was handled well and professionally by Wally and the delivery training by Angelina was a nice touch given the level of technology built into my new Raptor. Love my new truck. More

by l.hinz
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Angelina Zbudovski
Nov 14, 2022 -

Sherwood Ford responded

Hi l.hinz, We'd like to say a giant THANK YOU for choosing us here at Sherwood Ford to buy a new Ford Raptor F-150! Thanks for sharing how your experience with our qualified team was done to your satisfaction. Congrats on your new truck and we hope to serve you again.

November 08, 2022

It was mostly a good experience. Third car buying experience at Sherwood Ford. I felt like the loyalty was not appreciated as much as I would’ve liked. More

by No Thank You
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny, Sammy Dixon
Nov 14, 2022 -

Sherwood Ford responded

Thank you for letting us know here at Sherwood Ford that your experience with Product Specialist Wally was good and Thank YOU for your years of loyalty and support! We all work very hard to treat every guest like a VIP, to provide an experience that’s friendly, helpful and without any pressure to buy. These qualities are reflected in the hundreds of customer reviews of both Delivery Specialist Sammy and Finance Manager Ali as well. So if we missed the mark on how we encourage our team to treat each visitor, please do contact our General Sales Manager Chris S to discuss how they can do better. Whether it’s our guests first or 3rd vehicle from us, we encourage our team to provide visitors with solid customer service. We’d love nothing more than to ensure your loyalty is recognized and valued, and that we truly and sincerely appreciate that you choose Sherwood Ford and our team. Thanks again.

November 07, 2022

Outstanding service as always from everyone involved! Sure does pay off to wait for your build! More

by Renee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hellec, Kathryn Hicks, Angelina Zbudovski
Nov 08, 2022 -

Sherwood Ford responded

Hi Renee, Congratulations getting your new Ford Bronco from us here at Sherwood Ford! We love that you had a great experience with our team with a Factory Order of your new Ford and the service you received from Rob, Angelina and Kathryn. Thanks so much for your recommendation.

November 03, 2022

If there was a minus star option Luke would get. Very disrespectful and rude. I do not want deal with him again. More

by aveinot
Recommend Dealer
No
Employees Worked With
Luke Kowand
Nov 07, 2022 -

Sherwood Ford responded

Hi avenot, Thank you for sharing your experience and letting us know we can do better. We work very hard to ensure our entire team is helpful, friendly and knowledgeable, to provide our guests with a visit that's worth recommending, and we're sorry we missed the mark. Please let our Service Manager Damon Egan know directly how we can make it right. (780) 449-8040.

November 03, 2022

I found everyone very pleasant and easy to work with. There was no pressure to buy anything extra that I didn’t need or want. More

by sku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hellec, Angelina Zbudovski
Nov 07, 2022 -

Sherwood Ford responded

Hi sku, It was great having you as our guest and making it a pleasure for our team to be of service to you here at Sherwood Ford buying your new Ford Edge. Congratulation and THANK YOU for sharing your experience and recommending Rob and Angelina.

November 03, 2022

Very happy with overall experience with everyone at Sherwood Ford. Made you feel welcomed and appreciated. Would recommend to anyone looking for a vehicle. More

by Scott L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Kathryn Hicks, Mel Wilson, Bruce Jensen, Angelina Zbudovski
Nov 07, 2022 -

Sherwood Ford responded

Hi Scott, It makes us very happy to hear about your positive experience as our guest here at Sherwood Ford, and we wish to thank YOU for choosing our Ford dealership in Sherwood Park to purchase your new For Bronco! Congratulations and we greatly appreciate your recommendation.

November 01, 2022

Excellent service and knowledgeable staff. Understand your vehicle needs and recommended the appropriate configuration. Highly recommend. More

by Robglasgow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Sales Reception, Mel Wilson, Angelina Zbudovski
Nov 03, 2022 -

Sherwood Ford responded

Hi Robglasgow, It's a pleasure for our team to provide you with excellent service and recommendations for a new truck here from us at Sherwood Ford. THANK YOU for sharing your experience!

November 01, 2022

Ernesto and the team at Sherwood Ford were extremely helpful, knowledgeable and kind. ZERO pressure to buy the truck and Ernesto was very quick to get back to me with the million questions I had. Made m More

by dale_mann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Sharbel Derosa, Ernesto Bernal
Nov 03, 2022 -

Sherwood Ford responded

Hi Dale, we are very happy to hear that our product specialist here at Sherwood Ford exceeded your high expectations of purchasing a vehicle. THANK YOU for mentioning how you experienced a no-hassle visit as our guest with no pressure, but all the helpful ways Ernesto assisted. Thanks again for the 5-stars and we look forward to seeing you again soon.

November 01, 2022

Great experience with a fantastic team! From start to finish everyone was very helpful and courteous! More

by james
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kick, Grant Shaw, Sammy Dixon
Nov 03, 2022 -

Sherwood Ford responded

Hi james, We're so happy to hear you had a great experience with our team here at Sherwood Ford buying a new Ford F-150. Thank you so much for the shoutout of the Sammy, Grant and Tyler, all of whom love to be helpful and courteous to our guests. Congrats on the new truck!

...
26
...