Sherwood Chevrolet

Just really poopie I was looking to get an inspection, coolant change, oil change and injection purge done and sherwood wanted about 650 for it that doesn't include taxe I was looking to get an inspection, coolant change, oil change and injection purge done and sherwood wanted about 650 for it that doesn't include taxes. Wheaton is willing to do all of that for about 450 again with out tax. Just go to wheaton they are very competent and you will more than likely save money. Morgan Wall More

No Ethics They gave me a cupon for a cheap oil change (like $10) but when I tried to use it they wanted to charge me $70. Their printed word is worth nothing They gave me a cupon for a cheap oil change (like $10) but when I tried to use it they wanted to charge me $70. Their printed word is worth nothing & BTW an oil change at a lube shop is $40 on sale & $54 regular price. Also, when I had a transmission failure they refused to honor the warranty saying that I had abused the vehicle. Even though there were no cracks on any housing or any marks on the vehicle other than it was dirty. Plus they got mad when I tried adding fluid myself when I was stuck at a garage out on the highway. This repair would have cost me several thousand dollars except that SMP readily took the job & repaired it for free. A shout out to the lady who got a successful tranny flush...Check your maintenance schedule from the manufacturer. they aren't necessary, at least for 160,000km & rear wheel alignment? What vehicle steers with the back tires? More

Poor communication Dropped my car off for an oil change at 11:00 AM for an oil change and was expecting it to be finished around 1-2 PM. When I did not receive a call I Dropped my car off for an oil change at 11:00 AM for an oil change and was expecting it to be finished around 1-2 PM. When I did not receive a call I called the dealership at 3:00 PM and my car had not even been started yet and would be going in around 3:40. It was 5:30 (a half hour before the dealership closed) and still no call. I attempted to reach the service department 3 consecutive times and could not get through. I then got a ride down to the dealership and asked a different person about my car because the original girl was not there anymore. The lady I had talked to the first time apparently forgot to tell me about the wait time and failed to communicate any sort of information to other staff. More

Awful Salesman, Incompetent service department The salesman is a sleezy creep who was purposely misleading in the features the vehicle offered. Once I determined my price, he tried to guilt trip me The salesman is a sleezy creep who was purposely misleading in the features the vehicle offered. Once I determined my price, he tried to guilt trip me into raising the amount I was willing to pay. He promised a fix to the vehicle after purchase and it was a huge hassle. The service department failed to communicate a timeline properly and it was difficult to nail down a courtesy car as initially promised. When I brought the vehicle in, the salesman was a complete jerk to me, barely acknowledged my existence and then was rude in his tone when he asked me questions. He lied about a family member calling in about it and repeatedly tried to tell me it was a rear strut. I will never return to this dealership and I recommend people avoid it in favour of SMP or Wheaton. More

Great service I just brought my Equinox in to get serviced for a tranny flush. Job was done right and they noticed that my rear tires were out of alignment. I got t I just brought my Equinox in to get serviced for a tranny flush. Job was done right and they noticed that my rear tires were out of alignment. I got that fixed right away as well. Staff were very friendly and I would highly recommend. More