Sherwood Chevrolet

***AVOID THIS DEALER*** I bought a truck from Sherwood Chev Saskatoon a couple months ago and being a repeat customer I thought they would treat me well and was even told they would be damned if they were Chev Saskatoon a couple months ago and being a repeat customer I thought they would treat me well and was even told they would be damned if they were going to lose me to SMP (wish I would have gone with them instead). So I was looking for a ZR2 Silverado and they just so happened to have one left on the lot from what I was told a grey one. when I arrived I was informed it had sold but they had the general manager Todd's demo in black (not my favorite color but said I would consider it if they wrapped the front with protection and ceramic coated the truck and they agree. So far I'm happy. I said I didn't want the box cover or the after market oversized tires Todd had put on. Larry said he would see if he could take them off the deal and get me the topper I wanted, instead he didn't think it would be a big deal. He worked on the deal and called me a couple days later and told me that GM (general motors) wouldn't let him take them off. I consulted a couple other dealers and they informed me that it was all on the dealer not general motors. Well my deal was done and I got a decent price on my trades but I still am not happy with the fact that I had the extras I didn't want. I was informed that the GM was intended general manager later on. I was told this is how I was getting my new truck and if I wanted the topper they would get it for me but I was still taking the box cover and tires. When I asked Todd why they wouldn't take them off to make me happy he told me that's just how it is. I also contacted Kevin the dealer principal and was told he would look into it and was dismissed by him aswell. Moving on when they wrapped the coating on the front fender there was a flaw under the paint and they tried to convince me to leave it how it was. It looked like a huge pimple that you would get during puberty and I said no it needs to be fixed. Clint the auto body manager told me he was squeezing it in where he could and I accepted that the paint itself looked great but they didn't line the fender up properly and it looked totally out of place. They told me to bring it back again so they could try and fix it along with replacing the mudflaps that broke off due to a defect in them (this wasn't there fault it was the flap company). When I brought it back the second time I sat there for 4 hours when I was told it would only take an hour and when I got the truck back the fender still wasn't aligned properly. So I took it to my body guy and he said it was an easy fix and made it perfect for me. Not something I should need to do on a brand new truck. Needless to say I wouldn't send my worst enemy here and the way they treated me I was disappointed and will never deal with them again. More

Had my truck in prior to the extended warranty I purchased expiring, and asked them to check everything that could be covered under warranty. I expressed specific concerns I had about transmission n purchased expiring, and asked them to check everything that could be covered under warranty. I expressed specific concerns I had about transmission noises and feeling (which they noted my concern on their diagnostic form) and of course being it wasn't throwing a code, a quick test drive and they said it seems fine. Couple months go by and my transmission goes. I get it towed to Sherwood thinking that because of my concerns expressed when I took it in for diagnostic that they would somewhat honor the extended warranty even though it had now expired. They offered a 25% discount for "loyalty" program because I had initially purchased the extended warranty. I agreed, however, the first replacement transmission sent out by GM turned out to be faulty when they tested it, so they had to get GM to send out a second transmission which took an ADDITIONAL 5 WEEKS to come in. I understand the way supply chain issues are right now but it's not my fault that the first replacement transmission GM sent was faulty and I travel for work a lot. When my truck gets done they tell me I can submit a claim with GM Canada for reimbursement for the rental vehicle expenses I had accumulated over the additional 5 week timeline that it took for the second transmission to come in. I create the claim with GM Canada, who subsequently sends the claim back to Sherwood to deal with, who informs me that they were not reimbursing me for any rental vehicle expenses because I didn't have valid extended warranty that would have covered those expenses and in basic terms told me they did me enough of a favor by giving me the initial 25% off. I would speculate that GM Canada would have covered the cost of the technicians time that they spent working on the first faulty transmission they had sent out. This "valued" customer will be taking his value elsewhere from now on. More

They quoted me the wrong price told me it would be 1 hour 4 1/2 hours later they said it was done with wheel alignment but the steering wheel is crooked. No professionalism. 4 1/2 hours later they said it was done with wheel alignment but the steering wheel is crooked. No professionalism. More

Larry was such good help with my first vehicle purchase and I couldn’t be happier with my experience there. 1000% recommend!! and I couldn’t be happier with my experience there. 1000% recommend!! More

A big THANK YOU to NIck and Glen for the top notch service and there knowledge on the 2022 truck I purchased from Sherwood.The service department was awesome excellent service. TKS. service and there knowledge on the 2022 truck I purchased from Sherwood.The service department was awesome excellent service. TKS. More

They were awesome in getting me the vehicle I wanted. They were very helpful when I needed them the most. I recommend them for great service. Thanks Laurie and Larry. They were very helpful when I needed them the most. I recommend them for great service. Thanks Laurie and Larry. More

I visited this dealership today for extended warranty service on my 2011 Chevrolet Impala. I made the appointment just yesterday. My problem was some common error messsages that just recently appeared on service on my 2011 Chevrolet Impala. I made the appointment just yesterday. My problem was some common error messsages that just recently appeared on the dash instrument display as well as the check engine symbol. For the record the messages were"reduced engine power", and "service the stabiltrac", as well as "service the traction control", and the check engine symbol. I had previously phoned GM customer service ( 1-800-263-3777) and told them my problem. GM Customer Service was very understanding and informed me that my warranty was extended to 10 years and there would be no charge for the repair of this problem. Sherwood Chev repaired my problem by replacing the accelerator pedal assembly. Sherwood Chev also paid for my ride home, and later a ride back to the dealership to pick up my repaired vehicle,( very much appreciated). My repair bill for the total job was $0.00, they did not even charge for doing the diagnostic test. GM customer service said I may have to pay for the diagnostic. Needless to say I am very happy with the service I received today at Sherwood Chev, and would highly recommend taking your vehicle to this GM dealership. More

Got a Silverado 2021 Duramax, 6 month old, noticed a squicking noise on the steering wheel, they replaced part, still doing the same thing. Brought it back for second time, they said it is normal. I wou squicking noise on the steering wheel, they replaced part, still doing the same thing. Brought it back for second time, they said it is normal. I would have to ask if they can let me drive another new unit and see if there's also a squicking noise in steering wheel when turning left or right, then I can tell that's normal for that specific brand and model. Unfortunately I drove different brands and models but none of them having a squicking noise like the Silverado has. More

Touch notch service with superior customer service- life long friend see Larry B at Sherwood. He is the man for all your needs. He will go over and above expectations and we will be life-long customers. long friend see Larry B at Sherwood. He is the man for all your needs. He will go over and above expectations and we will be life-long customers. More

Larry helped me get into a 13 Hyundai Elantra. Even with my bad credit back in September. He did everything to get me into a car with zero down. my bad credit back in September. He did everything to get me into a car with zero down. More