Back

Sherwood Buick GMC - Service Centre

Sherwood Park, AB

4.6
153 Reviews

153 Reviews of Sherwood Buick GMC - Service Centre

Sort by
January 16, 2023

I arrived on the wrong day for my service appointment and Sherwood fit me in anyways. My shuttle driver had me at work on time and my vehicle was completed before I expected. Staff are professional and kind More

by bradleyhoekstra
Recommend Dealer
Yes
Employees Worked With
Sherri Labant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Shearwood
Jan 17, 2023 -

Sherwood Buick GMC responded

Thanks so much for the great review! We are so happy to hear we were able to still accommodate you so well!

January 09, 2023

Such friendly staff in the service department. They’ve never made me feel stupid like usual shops😂 will definitely come back for any other maintenance I need done! More

by isabella.losier02
Recommend Dealer
Yes
Employees Worked With
Emma Shearwood
Jan 09, 2023 -

Sherwood Buick GMC responded

Thanks so much for the great review! We look forward to seeing you again.

January 07, 2023

Exceptional service! Greg was my service rep and went over and above any expectations I could have had. Manager in parts was very helpful too. I thank you all for your h More

by Scott Swann
Recommend Dealer
Yes
Employees Worked With
Greg Sroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maciej Krolczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Sherwood Buick GMC responded

Thanks so much for the great review Scott! We look forward to seeing you again!

December 22, 2022

Quick and efficient. Advisor was friendly and knowledgeable. Explained everything on the work order before having me sign More

by Goty9101
Recommend Dealer
Yes
Employees Worked With
Kristian Hebert
Dec 27, 2022 -

Sherwood Buick GMC responded

Thanks for the great review!

December 16, 2022

Kali is wonderfully helpful and clear, and makes me feel like a true leader is running the show. She is an amazing manager at the lube centre. I trust Emerson with my car, and love the free coffee! More

by Reviewer
Recommend Dealer
Yes
Employees Worked With
Emerson Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalianna Seymour
Dec 16, 2022 -

Sherwood Buick GMC responded

Thanks so much for this kind review. We look forward to seeing you again!

December 14, 2022

This dealership is truly amazing cares about their customers. This service team is second to none. Very knowledgeable, with good pricing. Great with communication and don’t try to upsell all the time More

by Tully Lutz
Recommend Dealer
Yes
Employees Worked With
Taylor Godard, Rob Perras
Dec 14, 2022 -

Tully Lutz responded

Thank You Rob and Taylor @Sherwood Buick GMC!!!

December 14, 2022

First off Robin in service was and is over the top on his part. Now the shop not so much. I hade my 2500HD in for 2 recall items and an oil change. When I picked the truck up I had to wait for the paper work More

by Doug
Recommend Dealer
No
Employees Worked With
Robin Lenney
Dec 20, 2022 -

Sherwood Buick GMC responded

Hello Doug, Thank you for taking the time to leave this review and provide details on your recent experience with us. This has been brought forward to out management team and they have reached out offering to clean up the mess, but you had already cleaned it up. We alternatively offered $50 towards future service for this inconvenience. Please reach out to marketing@sherwoodbuickgmc.com if you feel your concerns were not heard. Thank you!

December 07, 2022

They treated me like royalty. They went above and beyond to diagnose the issues I had with my vehicle. The shuttle service was excellent as well. More

by Quadbabe59
Recommend Dealer
Yes
Employees Worked With
Kami Perry
Dec 08, 2022 -

Sherwood Buick GMC responded

Thank you for leaving this five star review!

December 07, 2022

Anytime we bring in our Terrain for service, Greg Sroka is our go-to person as we receive excellent advice and diagnosis and assurance that expert attention will be given to the issue - no matter how minor More

by mpmisik@shaw.ca
Recommend Dealer
Yes
Employees Worked With
Greg Sroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Sherwood Buick GMC responded

Thanks so much for leaving this review! We look forward to helping you out again.

December 07, 2022

As usual service at GMC Sherwood was very courteous and prompt. Staff very friendly and I loved looking at the new Corvettes they had in the showroom. Merry Christmas! More

by Jnbhall
Recommend Dealer
Yes
Employees Worked With
Kamala Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Sherwood Buick GMC responded

Thanks for leaving this kind review. We look forward to seeing you again. Merry Christmas!

...
8
...