Sherwood Buick GMC - Service Centre
Sherwood Park, AB
153 Reviews of Sherwood Buick GMC - Service Centre
I arrived on the wrong day for my service appointment and Sherwood fit me in anyways. My shuttle driver had me at work on time and my vehicle was completed before I expected. Staff are professional and kind Sherwood fit me in anyways. My shuttle driver had me at work on time and my vehicle was completed before I expected. Staff are professional and kind and I am very satisfied with the treatment I received More
Such friendly staff in the service department. They’ve never made me feel stupid like usual shops😂 will definitely come back for any other maintenance I need done! They’ve never made me feel stupid like usual shops😂 will definitely come back for any other maintenance I need done! More
Exceptional service! Greg was my service rep and went over and above any expectations I could have had. Manager in parts was very helpful too. I thank you all for your h Greg was my service rep and went over and above any expectations I could have had. Manager in parts was very helpful too. I thank you all for your help and highly suggest to all of my friends and people that I know, to use this dealership. More
Kali is wonderfully helpful and clear, and makes me feel like a true leader is running the show. She is an amazing manager at the lube centre. I trust Emerson with my car, and love the free coffee! like a true leader is running the show. She is an amazing manager at the lube centre. I trust Emerson with my car, and love the free coffee! More
This dealership is truly amazing cares about their customers. This service team is second to none. Very knowledgeable, with good pricing. Great with communication and don’t try to upsell all the time customers. This service team is second to none. Very knowledgeable, with good pricing. Great with communication and don’t try to upsell all the time. Rob and Taylor are true pros in the service industry. Thank you! More
First off Robin in service was and is over the top on his part. Now the shop not so much. I hade my 2500HD in for 2 recall items and an oil change. When I picked the truck up I had to wait for the paper work part. Now the shop not so much. I hade my 2500HD in for 2 recall items and an oil change. When I picked the truck up I had to wait for the paper work not a deal at all. while waiting I opened the the hood a quick look noticed that the washer fluid was not topped up Robin to the rescue he had it fixed. The truck had not been washed again not a big deal. Got home to find antifreeze and ATF dripping every where and all over the garage floor. So off to the car was to clean up and look for the leak's. No source found, just the fact that the truck had not been cleaned up after the work was performed. The Tech had done the repairs.and found the parts he had put in were defective and ATF was sprayed every where. He then replaced the parts that took 2 more days. The truck was sent out the door after that and had not been cleaned up. More
They treated me like royalty. They went above and beyond to diagnose the issues I had with my vehicle. The shuttle service was excellent as well. They went above and beyond to diagnose the issues I had with my vehicle. The shuttle service was excellent as well. More
Anytime we bring in our Terrain for service, Greg Sroka is our go-to person as we receive excellent advice and diagnosis and assurance that expert attention will be given to the issue - no matter how minor is our go-to person as we receive excellent advice and diagnosis and assurance that expert attention will be given to the issue - no matter how minor or serious. We definitely trust Greg and Sherwood Buick to look after us. Thank you. More
As usual service at GMC Sherwood was very courteous and prompt. Staff very friendly and I loved looking at the new Corvettes they had in the showroom. Merry Christmas! prompt. Staff very friendly and I loved looking at the new Corvettes they had in the showroom. Merry Christmas! More