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Sherwood Buick GMC
Sherwood Park, AB
691 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills.
We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity.
Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 691 reviews
December 30, 2023
He was very accommodating during our sales process. I would love to do business with him again. I would love to do business with him again. More
by Wahhab Qureshi
Employees Worked With
December 30, 2023
Bogdan is great to deal with. Went above and beyond to get me exactly what I was looking for at the best price possible Went above and beyond to get me exactly what I was looking for at the best price possible More
by Sulaiman
December 29, 2023
Great communication and given great options for peace of mind plus writen time line and pricing. mind plus writen time line and pricing. More
by raymondplease
Employees Worked With
December 27, 2023
The experience at this dealership ship was a positive experience the sales man is was a pleasure to deal with. experience the sales man is was a pleasure to deal with. More
by davidkessir
December 27, 2023
Warning: Fraudulent Practices and Lack of Accountability. Sherwood GMC selling Accidentally Cars with clear Carfax. I want to warn potential car buyers to stay away from Sherwood GMC due to their fraud Sherwood GMC selling Accidentally Cars with clear Carfax. I want to warn potential car buyers to stay away from Sherwood GMC due to their fraudulent practices and lack of accountability. My experience with them has been nothing short of a nightmare. I purchased a 2022 Dodge Charger GT from them in March, only to discover after a month and a half that one of the doors was not original and the paint had started peeling off. It seems like they replaced original door with after market door and then paint it and sold the car to me.This indicates that they sold me a car that had been in an accident, despite the clear Carfax report they provided. Shocked and disappointed, I immediately reached out to the dealership via email to address the issue. To my dismay, I waited patiently for three weeks, but my efforts were met with silence and complete disregard. Fed up with the lack of communication, I made the long journey from Winnipeg to Edmonton to visit the dealership in person. During my visit, I had a conversation with the manager, Jordan Smith. Initially, he seemed understanding and sympathetic to my concerns, offering a potential solution: a trade-in for a similar vehicle at the same price. This gave me a glimmer of hope that the dealership was willing to rectify the issue and find a fair resolution. Unfortunately, my hope quickly turned to disappointment. Despite waiting for over a month with no updates, I was informed that the trade-in option was no longer available. To my utter disappointment, I waited for over a month, eagerly anticipating updates on the trade-in process, but to no avail. Frustrated, I proposed an alternative solution: repainting the door with the original color and compensating me for the price I paid versus the value of the car in its current state. Jordan Smith assured me he would discuss this with his senior manager. To my dismay, another week passed without any response from the dealership. I took the initiative to message Jordan Smith for an update on their decision, When I finally managed to speak with their representative, was shocked to learn that they were no longer willing to take responsibility for the non original door thats paint is peeling off, despite their initial assurance during my visit to the dealership. I felt deceived and betrayed by their sudden change in stance. I cannot stress enough how important it is to avoid GMC Sherwood at all costs. They initially agreed to solutions, only to deny any responsibility later on. This inconsistency in their actions and the lack of transparency are clear indicators of their dishonest practices. They are selling Accidentally Cars with clear Car-fax.Avoid this dealership at all costs. Save yourself the frustration, disappointment, and financial loss. Please learn from my unfortunate encounter and steer clear of this dealership. They are not to be trusted. Their deceptive practices, lack of accountability, and unethical behavior have left me deeply disappointed and frustrated. More
by Maninder Singh
December 23, 2023
Thank you for a great service experience and working around my schedule to make the appointment and subsequent repairs a possibility. around my schedule to make the appointment and subsequent repairs a possibility. More
by Daniel Z
December 21, 2023
Had car battery installed in July and it died it was replaced under warranty. They took the battery out, tested it and found it they have failed. Was very helpful with this situation. replaced under warranty. They took the battery out, tested it and found it they have failed. Was very helpful with this situation. More
by drworsfold
December 16, 2023
Wonderful staff, great communication here with everyone. Very happy with our purchased vehicle and everything they helped us with Very happy with our purchased vehicle and everything they helped us with More
by xx. Martin
Employees Worked With
December 15, 2023
Their service is fast, and their mechanics are helpful. They even offer a free car wash after service. It’s excellent service. They even offer a free car wash after service. It’s excellent service. More
by jhunselga
Employees Worked With
December 15, 2023
This is just one of the many vehicles that Herman has sold me I have been more than satisfied on every deal we've done and I'll be doing it again sold me I have been more than satisfied on every deal we've done and I'll be doing it again More
by Universal
