Sherwood Buick GMC

First Class Service Me and my boyfriend was looking for an SUV we can use without a headache. We've been searching online to different car dealership sites to get a cheap Me and my boyfriend was looking for an SUV we can use without a headache. We've been searching online to different car dealership sites to get a cheap quote. Until we got a reasonable quote from Petersen GMC. Cj worked his little heart for us. He went over & above what is expected of a Salesman to get me into a vehicle that suited our needs. At first i was quite hesitant to take it because we will be going above our budget , but Cj and his finance manager came up a reasonable monthly payment terms that fit us. He took his time explaining all the paper work for me and my boyfriend and was so friendly.This dealership is located at Sherwood Park AB, the service there is by far better than the big city guys. Cj just didn't give up. He went as far as explaining to us how to rebuild our credit with the vehicle I purchased. He took our personal situation into consideration for our long term goals to get our dream vehicle. And since we live 5hrs drive from Sherwood, Cj managed to book us up for a maintenance check the next time we went back to Sherwood. They changed the break pads and rotors of our vehicle. They even washed our vehicle. And one of my main concern was i can still smell a smoky odour inside the vehicle and i raised it up to Cj and he dealt with it. He sprayed some special odour neutralizer in the vehicle and it was gone. We will be a returning customer as long as Cj works there, he took a stressful situation and turned it into a pleasant experience for us. We are a very happy and satisfied customer. More

Recent Purchase of Buick Lucerne Ferid was very helpful,very friendly and honest. stress free, Best experience I have ever had. I will be giving Ferid alot of Referrals. A +++++++++++ Ferid was very helpful,very friendly and honest. stress free, Best experience I have ever had. I will be giving Ferid alot of Referrals. A ++++++++++++++++++++++++++++++++++++++++++. This guy should be a Manager!! More

Good Product Knowledge My wife and I were dealing on a used 2013 GMC Yukon. We currently own a 2008 Chevrolet Suburban we felt like we were basically buying the exact same m My wife and I were dealing on a used 2013 GMC Yukon. We currently own a 2008 Chevrolet Suburban we felt like we were basically buying the exact same model. We knew that the 2015 GMC Yukon was going to be released this year. We met with CJ a couple of times and his product knowledge was outstanding. We decided we would factory order a 2015 instead of purchasing virtually the same unit we already owned. Just wanted to give a shout out to Cj for making us feel like we were making the right (smart) decision. More

Great staff, great dealership My Experience with Ferid was phenomenal. Totally stress free, and all my needs were met. Ferid is very straight forward and honest, I didnt feel like My Experience with Ferid was phenomenal. Totally stress free, and all my needs were met. Ferid is very straight forward and honest, I didnt feel like I was just a paycheck to him, like i have felt at other dealerships. I will be purchasing all my future vehicles from Ferid, and recommending him and Petersen to friends and family. More

The salesman was great! Highly recommend him. Manager and finance people are a joke! I traded in my car and they gave me a ok trade in ammount, and added the rest onto my truck. But 2 weeks later I had my c finance people are a joke! I traded in my car and they gave me a ok trade in ammount, and added the rest onto my truck. But 2 weeks later I had my car payment come out of my acct, phoned the place where I had the loan and they have not received any payment yet, tried calling multiple times to talk to finance at Sherwood Park GMC and no answer, always goes to voicemail and they haven't returned my calls. Also got the runaround from their Manager Anthony Simon, I had a deal in place over the phone and once I got their he gives me the story that the guy who made this deal with me got fired 2 days ago, and that he can't give me what was agreed upon. I live 2.5 hours away and never got told about this till I drove their. So I ended up getting $3000 less for my trade than what I was promised. If your looking for a good experience when you buy a new vehicle then I highly recommend going somewhere else. I have to day the salesman John Orr was awesome! If you do go their to buy a vehicle you have to ask for him, he's always available if you work late, very considerate and kind guy. I hope he goes somewhere else so I can happily use him again next time I buy a vehicle, because this place is a joke! More

All staff members were very accommodating. Excellent experience from browsing the web site to signing the sales agreement with the financial person. Dealership had a large inventory of qualitiy used veh experience from browsing the web site to signing the sales agreement with the financial person. Dealership had a large inventory of qualitiy used vehicles with great pictures on the web site. Customer service has been second to none! More

We purchased a 2012 Yukon Denali from Ferid and are coming back for a new 2014 Denali 1500 as well from him. Great service and information provided. No hassles when it came to test drives. Called ahead coming back for a new 2014 Denali 1500 as well from him. Great service and information provided. No hassles when it came to test drives. Called ahead and the vehicles were waiting and warm. More

Very pleased with the deal my husband got on a used truck. CJ was honest and fair, and the dealership really worked with him to get us a great price. We really appreciated the effort they put in to ma truck. CJ was honest and fair, and the dealership really worked with him to get us a great price. We really appreciated the effort they put in to making this deal happen. More

I have bought numerous new vehicles for my company over the years. However, the new GMC I bought through Ferid was the first factory order. He was very knowledgable, professional and friendly; and he pro the years. However, the new GMC I bought through Ferid was the first factory order. He was very knowledgable, professional and friendly; and he provided me with exceptional customer service. I would not hesitate dealing with Ferid again and will recommend him to associates, friends and family. If you see this Ferid - THANKS AGAIN! Danny T. More

Great service and friendly atmosphere. 100% satisfied with Christian who is referred to me provides amazing service.Will recommends my known ones there for future. with Christian who is referred to me provides amazing service.Will recommends my known ones there for future. More