Sherwood Buick GMC

Exceptional customer service We were very pleased with the service provided by Nicole Koch. She was very knowledgeable, friendly, and honest. She was able to answer all of our q We were very pleased with the service provided by Nicole Koch. She was very knowledgeable, friendly, and honest. She was able to answer all of our questions, allowing us to make a very informed decision. More

Exceptional customer service I bought a new GMC Sierra from Sherwood Buick GMC and will continue to purchase my vehicles from there. They offer exceptional customer service like n I bought a new GMC Sierra from Sherwood Buick GMC and will continue to purchase my vehicles from there. They offer exceptional customer service like no other. Ryan Matiushyk was great to deal. He was professional and very knowledgable. More

Exceptional customer service Eric helped my husband and I purchase our 2014 Buick enclave. It took us a couple of months to decide on our vehicle, and Eric was patient throughout Eric helped my husband and I purchase our 2014 Buick enclave. It took us a couple of months to decide on our vehicle, and Eric was patient throughout the process. He listened to our needs as a large family and found us the perfect vehicle at an affordable price. We chose to sell our vehicle privately and after the sale he helped us determine a price. He already made the sale so I saw this as going above and beyond. We will buy our next vehicle with Sherwood Buick GMC! More

Great experience. We were on our way to Alaska in our Suncruiser motorhome and noticed a ticking sound. We checked our warranty options and chose Sherwood Buick, GMC. We were on our way to Alaska in our Suncruiser motorhome and noticed a ticking sound. We checked our warranty options and chose Sherwood Buick, GMC. They were rather busy - it was June- & couldn't look at it for a day. We checked into a hotel and waited. Eventually, Mike Rochon gave us a call with the news that we needed a rocker arm & ball stud. We have a Workhorse warranty, so Mike needed to contact them to see what could be done. In the meantime, he found that our part was available in Toronto but it was "branded" as a GM part rather than Workhorse. Would Workhorse accept this?? ......saving us a great deal of time trying to ship from the USA? Mike was our hero as he did get the approval and as we had authorized air freighting the part, it arrived the next day. Mike knew we had a tight time frame to meet up with our Caravan group and he did it. Job done, in time for us to meet up with everyone! Thank you Mike! More

Great experience, wonderful salesperson! Nicole Koch assisted us throughout the entire process. She was knowledgeable, helpful and friendly. She was a pleasure to deal with & made the exper Nicole Koch assisted us throughout the entire process. She was knowledgeable, helpful and friendly. She was a pleasure to deal with & made the experience enjoyable. Highly recommend her! More

Poor Customer Service and Response My experience is a unique situation that could have been handled much better. My daughter recently moved to Alberta and since she was doing well and My experience is a unique situation that could have been handled much better. My daughter recently moved to Alberta and since she was doing well and working, I decided to cosign for her to purchase a vehicle. Where it went wrong was the financing. Options were not well explained to this first time young buyer. Even though I was the primary purchaser, no options or information was sent to me for review. The result was a surprise in the financing available. The paperwork was also done poorly. It required my presence to register the vehicle. They knew I was in Ontario and had to redo it so she could register. The attitude of the finance person was condescending and she was very slow to respond to questions. I hope that the service department is better than finance. More

Good experience Was an out of town buyer and had a good experience getting the deal done over the phone. I'd recommend the dealership for anyone looking for a Sierra. Was an out of town buyer and had a good experience getting the deal done over the phone. I'd recommend the dealership for anyone looking for a Sierra. More

Had a really good salesman Really helpful and able to work into your budget. I was working with Eric mostly and he was extremely helpful and friendly. But I also started dealing Really helpful and able to work into your budget. I was working with Eric mostly and he was extremely helpful and friendly. But I also started dealing with Christian before he left for holiday and he is still following up with me in regards to my truck. Will most definatly be buying from here from now on More

Good experience We enjoyed Connor's laid-back, easy manner. He explained the details of the vehicle very well. We had looked at other dealerships and never had an We enjoyed Connor's laid-back, easy manner. He explained the details of the vehicle very well. We had looked at other dealerships and never had an explanation showing all the details of the vehicle as in-depth as Connor did. Made our decision much easier. More