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Sherwood Buick GMC
Sherwood Park, AB
705 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills.
We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity.
Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, 2022, 2023, & 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 705 reviews
November 06, 2014
Poor buying experience/Poor service experience I will rank my experience as poorest to date. I've bought several new vehicles in the last 10 years and this ranks as my worst experience. Ordered a t I will rank my experience as poorest to date. I've bought several new vehicles in the last 10 years and this ranks as my worst experience. Ordered a truck, had to make several calls and emails to get the order straightened out. (Never will I pre-order a vehicle again based on this experience) I will only buy off the lot in the future. Delivery was a botched day as well. Had a tight schedule and had to wait in the lobby excessive time to get paperwork sorted that they had 2 weeks to do. Paid a big PDI fee and noticed the DEF fluid cap left off, nice! Who actually did the inspection? While picking up a truck, dropped my Silverado off for service. Track had an intermittent starting issue. Told today that they wouldn't look at the starter as that would take too much time, just hooked it to a computer that said it was fins. xxx!! Now its been fixed in Ft McMurray (at a huge premium I may add) by someone who actually physically looked at the STARTER!!!! I cannot recommend this dealership to anyone and won't be returning. You only get one chance to earn my business and in this case I gave them lots of feedback on my thoughts and the chance to make it right which they didn't do to my satisfaction. After todays conversation with the service department I am even more convinced its a poor dealership with a poor level of service. Do yourself a favor go to another if you have the choice!! More
by Kent Reeves
Employees Worked With
Derek Donnelly, Jason Roy
November 04, 2014
No transactions followed thru? xxx A waste of time, have been waiting for 2 months and still don't have my old truck paid out.. And I dealt with the finance manager himself, who didn't A waste of time, have been waiting for 2 months and still don't have my old truck paid out.. And I dealt with the finance manager himself, who didn't have his own stuff in order. Go else where. They got my truck and rushed me out the door and took in my trade ... Nothing has been done no truck is paid off and I'm paying for it still,......very upset I worked with Antony,joe,Kayla,and the guy who couldn't put a deal thru himself Shaun hurry everyone. More
by Banks92d
Employees Worked With
November 03, 2014
never again I bought a new truck last April 2013 from different employees, that experience was great. I went back to get another vehicle because of how good the s I bought a new truck last April 2013 from different employees, that experience was great. I went back to get another vehicle because of how good the service was last time, what a mistake that was, i will never buy from there ever again one good thing happened, i did get a great deal from the manager, forget his name, but i still walked away without buying anything. More
by Pised off
October 31, 2014
Broken car I bought a golf 6 car they gave me was broken and he was bean fixing for three times I called, trying to return the car and get my money back but they I bought a golf 6 car they gave me was broken and he was bean fixing for three times I called, trying to return the car and get my money back but they do not want giving me my money that I gave, and they want the car back now. They did a problem with the financing of the vehicle, too. very bad company if you want a peaceful sleep do not go there! More
by meri.budic
October 28, 2014
My new 2500 duramax wow! I went to sherwood gmc and and was very lucky to meet CJ Camberlain that guy knows about trucks ! What ever you want to talk about 4/4 pulling trailer I went to sherwood gmc and and was very lucky to meet CJ Camberlain that guy knows about trucks ! What ever you want to talk about 4/4 pulling trailers hot shot fuel economy accessories CJ as been working hard all his life around trucks and pickup trucks he must be one of the only salesman that really know and can help with the choice of a new truck with no xxxxxxxx . In 3 days he found me the exact truck i needed gave me top price for my trade and all rebate he could find on the new one and i know he push very hard on his team to make shure the rust treatment , accesories, detailing , financing was done fast and perfectly on time so i could just swing by have new truck explain full of fuel and ready to go back to work very impress! The only salesman ho i will deal with from now on ***** services More
by PhilBail
Employees Worked With
October 27, 2014
Great Customer Service! My daughter was buying a car for my birthday and she was lucky enough to meet Brandon Jarvis! Between them they found the perfect vehicle for me. I we My daughter was buying a car for my birthday and she was lucky enough to meet Brandon Jarvis! Between them they found the perfect vehicle for me. I went to look at it after she had done the negotiations and couldn't have been happier. Brandon was so great to deal with. He was professional, courteous and above all respectful. We were buying an older second hand car but from Brandon's treatment of us and his customer service skills you would have thought we were buying a new high end car!! When we went to pick up the car he did everything he promised he would do - I would highly recommend making sure you have Brandon Jarvis as your salesman - he is just a nice, kind, and caring person who wants to make sure you are satisfied and happy with your purchase! More
by Jenny H.
October 27, 2014
Very impressed! Brandon was a great guy to business with. Had all the answers I was looking for. Went above and beyond to help me get the best deal. Very patient g Brandon was a great guy to business with. Had all the answers I was looking for. Went above and beyond to help me get the best deal. Very patient guy (as I changed my mind a few times). Ended up ordering me a new denali truck... Managed to get me a few more dollars for my trade in as well. Highly recommend. More
by craigers15
October 26, 2014
Help Looking for a new crossover. Chris went above and beyond to help me find the best deal he could on a new crossover. He was very helpful, friendly, courteous and was available to Chris went above and beyond to help me find the best deal he could on a new crossover. He was very helpful, friendly, courteous and was available to answer all my questions even after hours via text. He also let me know when special events were occuring at the dealership. Really appreciated the personal touch that Chris provided to the overall experience of new car shopping. More
by Nashty
October 26, 2014
The Best Ferid and the team are so nice. He took the time to make sure I found exactly what I wanted at a price I could afford. Sherwood Park Buick GMC is the Ferid and the team are so nice. He took the time to make sure I found exactly what I wanted at a price I could afford. Sherwood Park Buick GMC is the best dealership I've ever dealt with. Thank you all for being so sweet. Thanks again, Laura More
by Laura.despins
Employees Worked With
Ferid Avdic
October 26, 2014
What ever it took! They did whatever it took to meet my needs , best deal I could get anywhere in the city of all the places I shopped, Very professional and prompt putt They did whatever it took to meet my needs , best deal I could get anywhere in the city of all the places I shopped, Very professional and prompt putting the deal together, Gord even offered to bring a vehicle to my house for me to look at as I am on crutches, ive never been offered that kind of service before, Ryan made the financing end seamless and straight forward, thanks guys .Id recommend this dealer to anyone . More
by Kelly Hoerdt
Employees Worked With
Gord (sales), Ryan Matiushyk (finance)
