Sherwood Buick GMC
Sherwood Park, AB
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Very poor service dealing with Bryan Harper & Ryan Guilbault At the beginning Bryan the salesman was great with us. Took a pre approval and began finding vehicles for us. Over the course of 4 days the promises n At the beginning Bryan the salesman was great with us. Took a pre approval and began finding vehicles for us. Over the course of 4 days the promises never equaled the results. Ending in high interest and almost 1000 payments. After everything and turning down a horrible deal they offered, I asked about a lower priced vehicle and was meet with resistance and arrogance. During the events of today I could not get a response from him. I highly recommend going with another dealership as they pull you in with false promises of grandeur only taking their interest into the equation. Not to mention the low ball trade in value. Highly recommend shopping else where. More
Incredible service from Sherwood GMC I just purchased a new 2016 Sierra Elevation. First off, the truck is amazing, but the real reason for this review is the service. This is now the thi I just purchased a new 2016 Sierra Elevation. First off, the truck is amazing, but the real reason for this review is the service. This is now the third vehicle I've purchased from Danny Greenback, who splits his time between Sherwood gmc and Sherwood Chevrolet. I can't say enough how good of a guy he is. Legit pricing, clear details about the payments, about financing, and can really listens to the customer to get the needs right. Danny is the kinda guy who doesn't push or pressure you to buy, he's not holding you hostage to sign that dreaded worksheet, he's trying to make something work for you. I maybe shouldn't say this but if something isent making sense that he sees and maybe you don't, like budget, options you need or whatever, he will let you know, even if it means not making the big sale. He has your back, which is super refreshing and nice to see. There is a reason he has the repeat business that he does, people feel good with one of the biggest purchases we make, and they trust him to come back to him. Shaun Hurry also did an excellent job with the "boring" part of buying(financing) but you can tell that this guy loves doing it, and he does it well, everything went smooth and easy, not many questions needed to be asked because he cleared everything up in plain English the first time. I must mention I came in quite late on a monday(the worst day that never ends) and they stayed till 10-1030 so we could get it done. Smiles, friendliness and professional even with staying so late. Thanks a lot guy, look forward to seeing you again!!! Highly recommended. More
Great Service Experience We took our truck in for a couple of recalls and a couple of other issues. Making an appointment was so easy and Kathy took care of booking everything We took our truck in for a couple of recalls and a couple of other issues. Making an appointment was so easy and Kathy took care of booking everything that was needed.She even arranged a rental for us for the day since we are from out of town. The truck was done in a timely manner and everyone was great to deal with. They even washed it for us! After dealing with subpar service at other dealerships, this was a pleasant surprise! More
Jahron Sanders - Goes above and beyond - AMAZING! Thank you Jahron for helping me upgrade from a car to an SUV and taking the time to find one that still fit in my budget. Your time and effort was ver Thank you Jahron for helping me upgrade from a car to an SUV and taking the time to find one that still fit in my budget. Your time and effort was very much appreciated and I felt you went above and beyond to find the right vehicle for me. You are truly focused on customer care which I really respect and appreciate. So thank you for being SO amazing and going out of your way to make me happy! Sincerely, Sabrina More
Amazing Right from my first request about a used truck, the professionalism shone through. I felt, not as the next victim, but as though I was the only custom Right from my first request about a used truck, the professionalism shone through. I felt, not as the next victim, but as though I was the only customer. Phil answered my first email and told me someone would follow up with me soon, and they did. It was Kolt and he asked me a few questions and made an appointment to get my trade in appraised. When Kolt was busy, he didn't put me off, he asked a co-worker if he could fill in for him. That's when I met Jahnoel. He phoned and asked if I was ok with him dealing with me in Kolt's absence. He then spent a lot of time going through numerous options for me. Then showed me a 2015 Sierra (new) and I was sold right away. Then I went in to visit Tim in finance and there was no pushing this or that on me. It was relaxing and informative as he explained what was happening step by step. Then I met Jahron who answers a few questions on his brother's behalf. The whole atmosphere was welcoming and friendly. So yes I am "COMPLETELY SATISFIED" More
Brain Harper was a awesome sales person My experience was a awesome one.Brian Harper did everything possible to get me the did I was looking for on my new truck.Brian was really easy to get My experience was a awesome one.Brian Harper did everything possible to get me the did I was looking for on my new truck.Brian was really easy to get along with and talk to.when I went to pick up my new truck Brain had everything done and ready to go as promised.I would rate Brian at a 10 out of 10 and the best sales person I had the privilege of dealing with over the past 25 years.he has great passionsand a awesome attitude.I would recommend anyone buy at sherwood park gmc and Buick to ask for Brain Harper.he will insure you have a good experience. More
awesome team this is bar none the best service team in Edmonton area, front service staff are the friendliest out there and my gm products will never go anywhere e this is bar none the best service team in Edmonton area, front service staff are the friendliest out there and my gm products will never go anywhere else! More
Purchase of my 2015 truck I traded in my truck to get the newer truck and was treated great from beginning to the very end. They where upfront and knew exactly how to make a I traded in my truck to get the newer truck and was treated great from beginning to the very end. They where upfront and knew exactly how to make a smooth good experience. If you had a bad experience in the past from a bad dealership, then give these guys a try. You will be surprised and happy you did. More
Perfect dealership for the buyer with 1000 questions. I purchased a 2016 GMC Sierra in March of 2016. I was referred to Wayne Robertson, Sales Consultant and he was the point man on my multi-visit vehicle I purchased a 2016 GMC Sierra in March of 2016. I was referred to Wayne Robertson, Sales Consultant and he was the point man on my multi-visit vehicle purchase deal. Wayne spent ample time getting to know what I wanted, and didn't want, in a vehicle. He was very thorough and patient despite the astronomical amount of questions and "buts" and "what if's" that I had. He presented me with several vehicle choices and even after a few revelation moments that took us back to the drawing board, he remained vigilant to find me the perfect truck. Also spoke with Phil about the price and Phil was as patient, if not more so, when it came to my attempts to out-deal the dealership. And after much research, I feel strongly that I got a smokin' good deal. Also kudos to Glenn in the finance department. He is not listed on the dealer site at this time, but he spent a great deal of time explaining the financing to me and went above an beyond with an unexpected lesson in economics and commercial finance as well. All-in-all, my best vehicle buying experience ever. I will be back for the upgrade when the time comes. More
Very professional and product knowledge. Ferid is very professional and easy to deal. No sales pressure, very helpful to us to make right decision. Explain everthing about our New Ferid is very professional and easy to deal. No sales pressure, very helpful to us to make right decision. Explain everthing about our New Yukon. After this purchase we will sent all our friends and family to visit Ferid and Sherwood GMC for purchase their new or used vehicle. Thank you to Ferid and friendly staff at Sherwood GMC. More