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Sherwood Buick GMC

Sherwood Park, AB

4.5
691 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 691 reviews

July 03, 2019

Awesome service Thank you Ben Klak for going the extra mile helping me and my family, we have been very satisfied with both are purchased vehicles and customer servic More

by Ty and Deidre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Klak
July 02, 2019

Expired Warranty NOT honored in upmost good faith! We purchased a used Enclave in the very cold winter of Jan/Feb, 2019. Everything supposedly checked out at inspection. When the warmer weather finally More

by EGK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whoever the top manager is - don't know name.
June 29, 2019

I’ll be back I’ve been to a lot of different dealerships and talked with a lot of different salesmen and managers, Cam by far surpassed them all with his friendly, More

by Hisandhers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hryniuk, Cam Gulka
June 22, 2019

Horrendous Sales Agent Unprofessional Rude Dismissive CONFUSED Misleading with information Extremely Defensive Despite there being mounds of miscommunication thr More

by Sam
Recommend Dealer
No
Employees Worked With
Mike McLennan
Jul 02, 2019 -

Sherwood Buick GMC responded

Hi Samantha, thank you for leaving your feedback on your experience with our dealership. We apologize that this was the course of action your shopping experience took. We saw that you left a review on our Facebook account as well, here we mentioned our Sales Management team will be in touch with you directly to discuss this feedback.

Jul 02, 2019 -

Sam responded

Thank you for responding to the review. We have yet to hear anything from any managers regarding our experience. The sales manager (Fiesal - probably not spelling that correctly) was present during the confrontation amongst my husband, Mike, and I, and did absolutely nothing to help mitigate or resolve the issue. He finally said “Okay guys we apologize on behalf of GMC” and stood up as if to suggest we leave, and that was it, so having him contact my husband or I would not be beneficial.

June 20, 2019

Awesome experience! Out of all the people that I have ever bought vehicles off of, Matt was by far the best sales guy I have came across. He was super easy to deal with, More

by snowboardgirl1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cassidy, Cole Allinger
May 25, 2019

Terrible sales manager Sales manager was rude, lied to us multiple times, made my wife cry. They said they would fix some scratches on the paint, but yelled at us when we a More

by MrAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jahron Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teodore Burtic
April 11, 2019

10/10 Out of all the vehicles that’s i’ve bought in the past, and all the sales staff that i’ve conversed with, Matthew Cassidy hands down the best salesmen More

by C.Spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cassidy
February 20, 2019

"Awesome Customer Service" Have purchased a few vehicles over the past few years from Sherwood Buick GMC and always had great service. On Feb 18/19 had to take my vehicle in few More

by Randy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2019

Jack Ammar Is A xxxx I had a terrible experience at this dealership. The prices for used vehicle were to high, the quality was low, and most of them were miled out! I do n More

by Braden299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Ammar
Feb 04, 2019 -

Sherwood Buick GMC responded

Hi Braden, thank you for taking the time to review Sherwood Buick GMC. Based on your username we were not able to review your experience with Jack. We would like to hear more about your experience as we are always trying to improve our customer experience and processes. If you would like to share your feedback, please email marketing@sherwoodbuickgmc.com. We look forward to hearing from you.

January 30, 2019

Very rude and unprofessional service manger My experience at Sherwood GMC was a seamless and easy transition from and old truck to a new truck. I have never felt more comfortable with the sales More

by Cody
Price
Recommend Dealer
No
Employees Worked With
Greg Sroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahnoel Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Donnelly, Mike McLennan
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