Sherwood Buick GMC
Sherwood Park, AB
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Awesome service Thank you Ben Klak for going the extra mile helping me and my family, we have been very satisfied with both are purchased vehicles and customer servic Thank you Ben Klak for going the extra mile helping me and my family, we have been very satisfied with both are purchased vehicles and customer service. More
Expired Warranty NOT honored in upmost good faith! We purchased a used Enclave in the very cold winter of Jan/Feb, 2019. Everything supposedly checked out at inspection. When the warmer weather finally We purchased a used Enclave in the very cold winter of Jan/Feb, 2019. Everything supposedly checked out at inspection. When the warmer weather finally came and we tested the air conditioning we discovered it wasn't working properly. Of course the 3 month month warranty expired by then but if it 'supposedly' passed inspection why wasn't it working?? Besides who would really check to see if the a/c is working in -30 degree weather. Rather, you would 'trust' that the a/c was inspected as they had promised. So, you would think that a good dealership would do their due diligence in keeping the customer happy and honor the parts & service ON UPMOST GOOD FAITH! But instead, they stuck to their 3 month warranty expiration xx. We will not be purchasing a vehicle here again, nor will we or would we recommend purchasing a vehicle here. Typical all smiles and promises up front, but nothing to back it up when it counts. Those are the impressions you should leave customers with. It was the person who runs the place that didn't honor this repair, do not know their name. It ended up costing us $2000. Shame Sherwood Buick. More
I’ll be back I’ve been to a lot of different dealerships and talked with a lot of different salesmen and managers, Cam by far surpassed them all with his friendly, I’ve been to a lot of different dealerships and talked with a lot of different salesmen and managers, Cam by far surpassed them all with his friendly, knowledgeable and understanding attitude. He went out of his way to make sure I was happy with my truck and my wife was happy with hers. I definitely recommend Sherwood Gmc and especially recommend anyone to see Cam, he will make sure you come back in the future and your going to want to tell everyone to come see him, yes he’s that good. Awesome experience and again thank you Cam for making the experience memorable. More
Horrendous Sales Agent Unprofessional Rude Dismissive CONFUSED Misleading with information Extremely Defensive Despite there being mounds of miscommunication thr Unprofessional Rude Dismissive CONFUSED Misleading with information Extremely Defensive Despite there being mounds of miscommunication throughout this entire experience, Mike walked away from us (leaving us sitting at his desk in the middle of the dealership) and was absolutely defensive and disrespectful. When his behaviour was confronted, he responded with having “good google reviews”. This dealership will not receive a nickel from us!!!! Worst experience we’ve ever had regarding a dealership by far! More
Awesome experience! Out of all the people that I have ever bought vehicles off of, Matt was by far the best sales guy I have came across. He was super easy to deal with, Out of all the people that I have ever bought vehicles off of, Matt was by far the best sales guy I have came across. He was super easy to deal with, made the purchase straight forward and I was in and out in a couple hours with a great deal on the truck I wanted. Super easy 100% recommend! More
Terrible sales manager Sales manager was rude, lied to us multiple times, made my wife cry. They said they would fix some scratches on the paint, but yelled at us when we a Sales manager was rude, lied to us multiple times, made my wife cry. They said they would fix some scratches on the paint, but yelled at us when we asked them too. Such a bad experience. Also our finance person lied and started being rude when we turned down warranty. More
10/10 Out of all the vehicles that’s i’ve bought in the past, and all the sales staff that i’ve conversed with, Matthew Cassidy hands down the best salesmen Out of all the vehicles that’s i’ve bought in the past, and all the sales staff that i’ve conversed with, Matthew Cassidy hands down the best salesmen i’ve ever come into contact with. He’s 100% straight forward and honest, which isn’t a common feeling you get from people these days. If you’re stopping in at Sherwood GMC, I highly reccomend that you talk to Matthew. More
"Awesome Customer Service" Have purchased a few vehicles over the past few years from Sherwood Buick GMC and always had great service. On Feb 18/19 had to take my vehicle in few Have purchased a few vehicles over the past few years from Sherwood Buick GMC and always had great service. On Feb 18/19 had to take my vehicle in few service to have the battery replaced, Service Advisor was Greg Sroka gave me awesome service, I know how busy they where on Mon and was not expecting the vehicle to be completed until Tuesday. He called later that Monday and told me the vehicle would be done before the end of the day.Have dealt with Greg over the years and has always gave me exceptional service. More
Jack Ammar Is A xxxx I had a terrible experience at this dealership. The prices for used vehicle were to high, the quality was low, and most of them were miled out! I do n I had a terrible experience at this dealership. The prices for used vehicle were to high, the quality was low, and most of them were miled out! I do not recommend going here and I wish Jack Ammar would stop jacking around. More
Very rude and unprofessional service manger My experience at Sherwood GMC was a seamless and easy transition from and old truck to a new truck. I have never felt more comfortable with the sales My experience at Sherwood GMC was a seamless and easy transition from and old truck to a new truck. I have never felt more comfortable with the sales team. On the other hand I have never been treated or received such poor professionalism from any service manger. Derek Donnely was rude, untrustworthy and very unprofessional. I will NEVER BE RETURNING. I am going to sell the truck and take my business elsewhere. More