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Sherwood Buick GMC

Sherwood Park, AB

Overview
Employees
Reviews
Vehicles
4.5
691 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 691 reviews

April 30, 2023

Overall the experience was positive and would buy again with them. The only thing they missed a step on is doing a thorough inspection on their used vehicles. This vehicle has only 20km on it but the AC More

by Nichder
Recommend Dealer
Yes
Employees Worked With
Joy Gobeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Sherwood Buick GMC responded

Thank you for the feedback! We are always using customer feedback and reviews to better our practices. Thanks again!

April 30, 2023

I though that everyone was very professional-Hanna and Jess stood out as they made me and my wife feel comfortable More

by Jody
Recommend Dealer
Yes
Employees Worked With
Hannah Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Tuite
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May 01, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

April 24, 2023

All services are excellent except finding a parking spot when I arrive. Very busy place. More

by Margaret Moore
Recommend Dealer
Yes
Employees Worked With
I don’t know names
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Apr 25, 2023 -

Sherwood Buick GMC responded

Thank you for your Feedback Margaret!

April 24, 2023

Excellent service and amazing atmosphere for a dealership. All sales personnel were very keen and helpful. More

by garykathyvanos
Recommend Dealer
Yes
Employees Worked With
Austin Parmiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Van Os-Shaw
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Apr 25, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

Apr 25, 2023 -

garykathyvanos responded

It was a pleasure with dealing with Sherwood Buick GMC , love My GMC Sierra will visit you next time in Edmonton thanks .

April 23, 2023

Joy was excellent to work with! Very smooth and seem less process for the 2 trucks we purchased. More

by James Allan. Kirian Excavating.
Recommend Dealer
Yes
Employees Worked With
Joy Gobeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Shellnutt
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Apr 24, 2023 -

Sherwood Buick GMC responded

Thank you for the great review! We are so happy to hear your experience went so smoothly!

April 21, 2023

Our salesman was very good knowledgeable and people friendly the only drawback was the music in the showroom was to loud More

by Papabear
Recommend Dealer
Yes
Employees Worked With
Ethan Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Sherwood Buick GMC responded

Thank you for your feedback! We are always using feedback to improve our business practices and space!

April 18, 2023

My deal was fast with little issues. We were 5 hours away. Car was ready for pick up when we arrived. More

by Nstuckless
Recommend Dealer
Yes
Employees Worked With
Joy Gobeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Shellnutt
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Apr 19, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

April 14, 2023

Great service and great people. Vehicle was done in time as promised. Everything explained in detail. More

by Larry & Joyce
Recommend Dealer
Yes
Employees Worked With
Kamala Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Sherwood Buick GMC responded

Thank you for the great feedback!

April 13, 2023

Always have had great service here. Work that is to be done is explained and finished in a timely manner. More

by dwboettger
Recommend Dealer
Yes
Employees Worked With
Kalianna Seymour
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Apr 19, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

April 08, 2023

Price protection is a joke. Forced to buy or they would sell truck from under me. Claimed truck was in good shape. Dented tailgate, rv trailer plug not compatible with North Ame More

by Corycoates
Recommend Dealer
No
Employees Worked With
Nolan Garriock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Sherwood Buick GMC responded

Hello Cory, Thank you for leaving details on a recent experience with us. Your concerns have been communicated with our management team and they will be reaching out regarding this.

Apr 20, 2023 -

Corycoates responded

Typical, now the dealership claims I never bought vehicle from them. Wow. One of the points i did not bring up earlier is i want an answer from chevrolet head office why they purposely sell vehicles with the wrong size spare tire. They are purposely sending wrong size spare tire on brand new vehicles so they cause damage when used and then they blame customer. In my case they will say it was previous owner. yet when vehicle was advertised they used the same vehicle description as brand new vehicle. shwoed it had 2 fobs, showed it had spare, nothing was disclosed about dents,or wrong size tire, or that it did not go thru the vehicle inspection they claimed it had or they would know trailer tow system was in operable. AND they do not want to warranty because they claim it was all previous owner. They have not even seen vehicle since i took it but they already know all problems were previous owner did that much damage in 18k and yet truck was represented to me as being brand new condition. That is hilarious, they do not know who i am or have my contact in their data base. that is exactly the type of games they play. I am writing the ethics commission as i am not happy at all with being forced to purchase buyers protection plan direct from chevrolet. And why it is they are allowed to have trucks on road that do not meet department of transportation rules. The chevrolets do not have working windshield wipers after minus 10 celcius and now they are saying too bad consumer, you already paid for truck and now u need to go buy after market heated windshield wipers that also void warranties once installed. What kind of auto maker relies on after market parts that voids warranty. i am also forwarding this to department of transport and find out if they are being paid to look the other way. the commercial chev 5500 has same issue but Apparently department of transport is allowing trucks on hiway even though they cant see thru windshield. chevrolet has been ignoring this problem for years, had i known about it I would never had bought. I had a 2012 prior which did not have the ridiculous wiper problem

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