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Sherwood Buick GMC
Sherwood Park, AB
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Initially had issues booking appointment online. Luke took care of the problem in person and had my vehicle back to me within a couple hours with a free car wash which was a nice surprise Luke took care of the problem in person and had my vehicle back to me within a couple hours with a free car wash which was a nice surprise More
Hands down the easiest, less stressful and funniest vehicle purchase we have ever made! From start to finish, the customer service was amazing! Sherri was amazing to work with, and Ryan kept us in st vehicle purchase we have ever made! From start to finish, the customer service was amazing! Sherri was amazing to work with, and Ryan kept us in stitches the whole time! When there was a small issue with the new truck, we brought it to their attention and it was addressed immediately and to our great satisfaction - especially since we were from out of town. Can't recommend this dealership enough, and we were so happy to have worked with Sherri and Ryan! More
Do not go there,over charged for doing nothing on my truck , it's on dash...service front camera ..one hr labour. and advise to replace front camera., And when asking,he hung up on me. truck , it's on dash...service front camera ..one hr labour. and advise to replace front camera., And when asking,he hung up on me. More
I booked my truck in for a test drive with the service manager,went for a drive and saw the problem I was experiencing. It was booked in the following week and looked after promptly.I would recommend this manager,went for a drive and saw the problem I was experiencing. It was booked in the following week and looked after promptly.I would recommend this dealership to anyone. More
I have been going to Sherwood GMC since 2016 and have since returned to them for 3 vehicle purchases in that time. Jahron has ALWAYS worked hard to get me the best price and has provided excellent custom since returned to them for 3 vehicle purchases in that time. Jahron has ALWAYS worked hard to get me the best price and has provided excellent customer service after the purchase. He works to try and provide perks and services that most dealerships would have told me to "get lost" on. I just bought my most recent vehicle in July, and it is by far the best vehicle that I have purchased. With the assistance of Jose Hernandez, I was able to purchase a vehicle that I thought I could never own, with all of its amazing features, I am very happy. I will continue to go to Sherwood GMC and look forward to working with Jahron in the future More
Always great service! Polite service advisors and always fix what’s needed. Will recommend Sherwood Buick GMC to anyone. Polite service advisors and always fix what’s needed. Will recommend Sherwood Buick GMC to anyone. More
To kill some time we decided just to look around at the GMC trucks - bad idea! Ended up with a truck and a car🤪. Had a very knowledgeable, kind and polite young man - “Amer”. He went above and beyond to GMC trucks - bad idea! Ended up with a truck and a car🤪. Had a very knowledgeable, kind and polite young man - “Amer”. He went above and beyond to assist us thus would highly recommend using this salesman for any of your new or used vehicle needs. More
This guy and his Seles associate nico sold me new truck with lots of issues and decided not to fix or do anything about it with lots of issues and decided not to fix or do anything about it More
I would say most of my experience with this dealership was ok. I found Amer and Austin very helpful in the process of buying my Buick, however this got very pushy when end of moth came and I was pressured was ok. I found Amer and Austin very helpful in the process of buying my Buick, however this got very pushy when end of moth came and I was pressured to finish my deal. I had an absolutely horrific experience with the finance department. Jessica was awful to deal with. Not only had she lied to me several times, but she was very passive aggressive throughout the time I had to deal with her. I had so much stress dealing with Jessica I had to change to a different financial person, Tim, who was much better. If your vehicle is ever delivered, I hope you have Greg deliver it. He is an extremely kind and helpful man. I dealt with Amer mostly and he was very kind to work with. Had it not been for Jessica I would have rated this experience 5/5 stars, however, I found she had caused a great deal of frustration, especially for my first car buying experience. I have several friends who work in the industry and are shocked with her behaviour. More
Recently my husband and I were looking for a new or used truck with an 8 foot box. Our initial contact with Hannah was to inquire about a truck at Sherwood Buick GMC, however the truck was already sold. Han truck with an 8 foot box. Our initial contact with Hannah was to inquire about a truck at Sherwood Buick GMC, however the truck was already sold. Hannah asked about our needs and wants in a truck. We did not realize at the onset how difficult it would be to find a truck with an 8 foot box. All together 4 dealerships were helping in our search. Hannah kept in contact with us and in our opinion went above and beyond the other dealerships to find us the perfect truck. We had a great experience before, during and after the purchase. Shout out to Jess in finance as well who was also extremely pleasant, patient and knowledgeable. Thank you both, sincerely. Richard and Bernie More