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Sherwood Buick GMC

Sherwood Park, AB

4.5
697 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 697 reviews

September 01, 2023

We have never been notified of our vehicles service milestones.Numerous times we have requested that recommended service milestones are entered into our profile and notices sent to our email in advance More

by James4Chewy
Recommend Dealer
No
Employees Worked With
Luke Kowand
Sep 11, 2023 -

Sherwood Buick GMC responded

Hello James4Chewy, We apologize that your records were not updates as per your request. This has been brought forward to management but we are unable to find anyone with your name in our system. Please give us a call and ask for the Service Manager Paul so we can further discuss. Thank you

August 26, 2023

Great Sales experience from making a deal, to delivery of my truck. I had my vehicle 2 months before the new one came in . Noland was always in touch with me and they kept the price promised to me . The pric More

by Mike Hamer
Recommend Dealer
Yes
Employees Worked With
Jade Melnychuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Garriock
Aug 28, 2023 -

Sherwood Buick GMC responded

Thank you for the great review Mike! We are so happy to hear you had such a great experience with us!

August 26, 2023

Always good service when I show up for a service on my truck. I will be back. More

by Kdmiver
Recommend Dealer
Yes
Employees Worked With
David Lall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

August 24, 2023

Initially had issues booking appointment online. Luke took care of the problem in person and had my vehicle back to me within a couple hours with a free car wash which was a nice surprise More

by Dale
Recommend Dealer
Yes
Employees Worked With
Luke Kowand
Aug 28, 2023 -

Sherwood Buick GMC responded

Thank you for the great feedback Dale! We are so happy to hear you had a great experience.

August 21, 2023

Hands down the easiest, less stressful and funniest vehicle purchase we have ever made! From start to finish, the customer service was amazing! Sherri was amazing to work with, and Ryan kept us in st More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Sherri Labant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Matiushyk
Aug 23, 2023 -

Sherwood Buick GMC responded

Thanks so much for all the great feedback Kathy! We are so happy to hear you had such a great experience with Ryan and Sherri!

August 15, 2023

Do not go there,over charged for doing nothing on my truck , it's on dash...service front camera ..one hr labour. and advise to replace front camera., And when asking,he hung up on me. More

by John
Recommend Dealer
No
Employees Worked With
Luke Kowand
Aug 21, 2023 -

Sherwood Buick GMC responded

We're truly sorry to hear about your disappointing experience with our service. Our goal is always to provide fair and transparent pricing for the services we offer. We apologize for any miscommunication that may have occurred during your conversation with our representative. Hanging up on a customer is not the level of service we strive for, and we're committed to addressing this internally to ensure it doesn't happen in the future. Thank you

August 13, 2023

I booked my truck in for a test drive with the service manager,went for a drive and saw the problem I was experiencing. It was booked in the following week and looked after promptly.I would recommend this More

by goancia
Recommend Dealer
Yes
Employees Worked With
Dave Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Kowand
Aug 14, 2023 -

Sherwood Buick GMC responded

Thank you for the great review! We hope we can help you out in the future as well.

August 11, 2023

I have been going to Sherwood GMC since 2016 and have since returned to them for 3 vehicle purchases in that time. Jahron has ALWAYS worked hard to get me the best price and has provided excellent custom More

by aimymetro
Recommend Dealer
Yes
Employees Worked With
Jahron Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keianna Sanders, Jose Hernandez
Aug 14, 2023 -

Sherwood Buick GMC responded

Thank you for taking the time to leave us a glowing review. We hope to continue to exceed your expectations!

August 06, 2023

Always great service! Polite service advisors and always fix what’s needed. Will recommend Sherwood Buick GMC to anyone. More

by russell_sharp
Recommend Dealer
Yes
Employees Worked With
Kamala Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Sherwood Buick GMC responded

Thanks so much for the great review! We are so happy to hear you had a great experience.

July 29, 2023

To kill some time we decided just to look around at the GMC trucks - bad idea! Ended up with a truck and a car🤪. Had a very knowledgeable, kind and polite young man - “Amer”. He went above and beyond to More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Amer Halilic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Sherwood Buick GMC responded

Thank you for the great review Brenda! We are so happy to hear you had a great experience with Amer!

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