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Sherwood Buick GMC

Sherwood Park, AB

4.5
691 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 691 reviews

September 20, 2023

Sherri was fantastic to deal with… answered all of my questions and made the purchase of my new truck an extremely enjoyable experience. More

by stevechansen
Recommend Dealer
Yes
Employees Worked With
Sherri Labant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Sherwood Buick GMC responded

Thank you so much for the great review Steve! We are so happy to hear you had a great experience with Sherri!

September 15, 2023

Greg is always the best to deal with, he communicates extremely well and always ensures everything is taken care of before closing out a work order. More

by ncadieux
Recommend Dealer
Yes
Employees Worked With
Greg Sroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahnoel Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

September 07, 2023

Took my 2014 Terrain in for service and was greeted by Shawna. Very professional and friendly especially considering it was 7:15 am. More

by Egarner
Recommend Dealer
Yes
Employees Worked With
Shawna Schinnel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

September 02, 2023

Shawna in service is completely AWESOME. We had some challenges when we brought our daughters car in for repairs and she was understanding and worked with us to make it right. Highly recomme More

by kbh73
Recommend Dealer
Yes
Employees Worked With
Shawna Schinnel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Sherwood Buick GMC responded

Thank you for the great feedback Kris! We are so happy to hear you have had great experiences in sales and service and hope to see you again!

September 01, 2023

We have never been notified of our vehicles service milestones.Numerous times we have requested that recommended service milestones are entered into our profile and notices sent to our email in advance More

by James4Chewy
Recommend Dealer
No
Employees Worked With
Luke Kowand
Sep 11, 2023 -

Sherwood Buick GMC responded

Hello James4Chewy, We apologize that your records were not updates as per your request. This has been brought forward to management but we are unable to find anyone with your name in our system. Please give us a call and ask for the Service Manager Paul so we can further discuss. Thank you

August 26, 2023

Great Sales experience from making a deal, to delivery of my truck. I had my vehicle 2 months before the new one came in . Noland was always in touch with me and they kept the price promised to me . The pric More

by Mike Hamer
Recommend Dealer
Yes
Employees Worked With
Jade Melnychuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Garriock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sherwood Buick GMC responded

Thank you for the great review Mike! We are so happy to hear you had such a great experience with us!

August 26, 2023

Always good service when I show up for a service on my truck. I will be back. More

by Kdmiver
Recommend Dealer
Yes
Employees Worked With
David Lall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sherwood Buick GMC responded

Thank you for the great review!

August 24, 2023

Initially had issues booking appointment online. Luke took care of the problem in person and had my vehicle back to me within a couple hours with a free car wash which was a nice surprise More

by Dale
Recommend Dealer
Yes
Employees Worked With
Luke Kowand
Aug 28, 2023 -

Sherwood Buick GMC responded

Thank you for the great feedback Dale! We are so happy to hear you had a great experience.

August 21, 2023

Hands down the easiest, less stressful and funniest vehicle purchase we have ever made! From start to finish, the customer service was amazing! Sherri was amazing to work with, and Ryan kept us in st More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Ryan Matiushyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Labant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Sherwood Buick GMC responded

Thanks so much for all the great feedback Kathy! We are so happy to hear you had such a great experience with Ryan and Sherri!

August 15, 2023

Do not go there,over charged for doing nothing on my truck , it's on dash...service front camera ..one hr labour. and advise to replace front camera., And when asking,he hung up on me. More

by John
Recommend Dealer
No
Employees Worked With
Luke Kowand
Aug 21, 2023 -

Sherwood Buick GMC responded

We're truly sorry to hear about your disappointing experience with our service. Our goal is always to provide fair and transparent pricing for the services we offer. We apologize for any miscommunication that may have occurred during your conversation with our representative. Hanging up on a customer is not the level of service we strive for, and we're committed to addressing this internally to ensure it doesn't happen in the future. Thank you

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