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Sherwood Buick GMC
Sherwood Park, AB
692 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills.
We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity.
Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 692 reviews
December 19, 2024
When we purchased our truck we made it clear that it must be mechanically sound(we stressed this many times to our sales person and the finance guy). When the truck was delivered there was still the concerns be mechanically sound(we stressed this many times to our sales person and the finance guy). When the truck was delivered there was still the concerns about it. I was in contact with our sales person and he told me that nothing could make me happy and I was in a rush to get our truck(yes, I was looking forward to getting my new to me truck but once we got a loaner vehicle I didn't care how long it took to make the truck right). In the 3 months we have had the truck it has been back and fourth numerous times to our local dealership trying to discover/fix the issues. We are not impressed that once Sherwood GMC received our money they did not care about us anymore. More
by CF
Employees Worked With
Amyr
November 05, 2024
I would not recommend Sherwood GMC. I found the staff very unprofessional(swearing and pretend fighting on the sales floor). I was not even approached in the dealership when I walked i I found the staff very unprofessional(swearing and pretend fighting on the sales floor). I was not even approached in the dealership when I walked in and there was many salesman standing around. And on top of that the guy behind me was approached right away after entering. As much as I love my GMC and Sherwood GMC is very close I would take it elsewhere if you want good service and professionalism More
by kendallzacharko18
Employees Worked With
October 29, 2024
I had a great experience buying my truck. Michaela and Shaun were very nice, knowledgeable and genuine. They answered my questions quickly. They worked very hard to find the right truck for m Michaela and Shaun were very nice, knowledgeable and genuine. They answered my questions quickly. They worked very hard to find the right truck for me and went above and beyond to find the right truck at the right price. I will definitely be back in the future. More
by Tyson Ballachay
October 26, 2024
Great experience. Joy and Irvin were very knowledgeable, helpful, patient and trustworthy. I would go back. Joy and Irvin were very knowledgeable, helpful, patient and trustworthy. I would go back. More
by Sabina Brouwer
October 24, 2024
Purchased a new truck here. They were friendly and helpful and were not pushy like other dealers I have dealt with. They were friendly and helpful and were not pushy like other dealers I have dealt with. More
by Clarence
October 22, 2024
While we haven't decided what to buy yet, Sherri was very helpful and knowledgeable and made our car shopping experience excellent. helpful and knowledgeable and made our car shopping experience excellent. More
by wmarsh
Employees Worked With
October 20, 2024
Everyone from front desk to manager to salesman to finance were helpful, fun, accommodating and great to work with. Thanks all of you You made this a n extremely pleasant experience. finance were helpful, fun, accommodating and great to work with. Thanks all of you You made this a n extremely pleasant experience. More
by Amdaw2012
October 18, 2024
I would recommend this dealership for anyone looking for used vehicle. Bogdan was very knowledgeable helpful and courteous in finding the right vehicle.Excellent Service. used vehicle. Bogdan was very knowledgeable helpful and courteous in finding the right vehicle.Excellent Service. More
by ehannah
Employees Worked With
October 15, 2024
the staff at Sherwood Buick GMC were extremely accommodating during my visits at their facility accommodating during my visits at their facility More
by Mark
October 10, 2024
Service department does not know what they are doing. Had a Mechanical Fitness Assessment inspection completed as per AMVIC requirement. Argued with the department that road testing the vehicle was not r Had a Mechanical Fitness Assessment inspection completed as per AMVIC requirement. Argued with the department that road testing the vehicle was not required. they threatened to back out of the deal and demanded a road test. Had no choice but to comply. Reached out to AMVIC and confirmed a road test is not required. This dealership does what they want, not whats required. Be prepared to be screwed over even when you call them out about being wrong. More
by Rick
Employees Worked With
Other Employees :
Tech that performed road test on vehicle, dont know who exactly.
