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Shaganappi GM
Calgary, AB
404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 404 reviews
May 02, 2019
Good dealership and service sales met my expectations and all questions and phone calls were returned promptly. dealership was clean and service and courtesy drivers service was sales met my expectations and all questions and phone calls were returned promptly. dealership was clean and service and courtesy drivers service was great. I would recommend to friends to use dealership. More
by jh212926
Employees Worked With
Wayne Ivan
April 23, 2019
Warranty service Decided to just "drop by" to see if an indicator light issue could be looked at. Sara was able to book me in within 30 minutes and had the problem d Decided to just "drop by" to see if an indicator light issue could be looked at. Sara was able to book me in within 30 minutes and had the problem diagnosed. I could not leave my vehicle but asked if I could schedule an appointment for the following week. Sara was fantastic: arranged everything for a scheduled drop-off with a rental courtesy car and estimated completion time. When I dropped my vehicle my rental was ready; and when I picked up my vehicle everything was in order and taken care of immediately (in and out in less than 5 minutes). All the staff I dealt with were excellent. More
by J
Employees Worked With
Sara Barnes
April 16, 2019
Simple, easy and no BS. I simply went in to look at a truck and get some prices. I came out some time later a proud owner of new Sierra. Thanks Shag. I simply went in to look at a truck and get some prices. I came out some time later a proud owner of new Sierra. Thanks Shag. More
by Todd MacLean
Employees Worked With
Carlo Vespa, Debbie Kirkland, Jordan Bey
March 30, 2019
Purchase of GMC We were able to upgrade our Older GMC purchased through Shaganappi in 2008, and am more than pleased with the excellent service again in 2019. We l We were able to upgrade our Older GMC purchased through Shaganappi in 2008, and am more than pleased with the excellent service again in 2019. We look forward to many years of purchasing at this dealership and salesman, Michael Finnie. The finance team made the purchase a smooth transition. Thanks again. More
by Chappy
Employees Worked With
Steve Rayton, Michael J Finnie
March 29, 2019
Worst customer service of any used dealership The customer service of all the used car dealerships is the worst of any dealership in the city. They will lie and do anything to close a deal. They w The customer service of all the used car dealerships is the worst of any dealership in the city. They will lie and do anything to close a deal. They were unprofessional and very unfriendly. They act like they are doing you a favour by selling you a vehicle. Took vehicle for a test ride and salesmen in back picking his nose thinking I can’t see him Honestly I’m not sure of names. But couldn’t put review unless I put names. Some of the older gentlemen are very obnoxious and rude Very unhappy people More
by Rived
March 18, 2019
Easy too deal with Was going to buy used, but ended up buying a new truck. Sales man was great to deal with. The only problem I had was that when I went to pick up the Was going to buy used, but ended up buying a new truck. Sales man was great to deal with. The only problem I had was that when I went to pick up the truck they couldn’t find the owners manual and it had no fuel in it. I was disappointed that it wasn’t ready to go, considering I had a 10 round trip. When they were given 13 days notice to when I was coming to pick it up. More
by Lloyd19
Employees Worked With
Jordan Bey, Michael J Finnie
March 17, 2019
Great customer service The staff at Shaganappi GM is outstanding. The purchase process was seamless as was delivery of my vehicle. When taking my vehicle in for service they The staff at Shaganappi GM is outstanding. The purchase process was seamless as was delivery of my vehicle. When taking my vehicle in for service they are prompt and accurate with timings and communicate, very well, the service provided and/or required. Thanks to everyone in service and sales :) More
by Candace
Employees Worked With
Ed Brunn , Lyndon Grovet, Candice Kubek
March 15, 2019
Great, professional service From the minute I walked in I got treated with respect and professionalism. Mitch and Deb were absolute stars. You can be sure that I will be back whe From the minute I walked in I got treated with respect and professionalism. Mitch and Deb were absolute stars. You can be sure that I will be back when I’m ready to purchase. More
by Drew007
Employees Worked With
Debbie Kirkland, Mitch Mapatac
March 14, 2019
Ed B. at Shaganappi Ed at Shaganappi has been great. I have used other dealers historically, but because of the service I’ve received before & after multiple sales from E Ed at Shaganappi has been great. I have used other dealers historically, but because of the service I’ve received before & after multiple sales from Ed, I am committed to Shaganappi. The whole experience from reception to financial services was excellent. More
by Milhouse
Employees Worked With
Ed Brunn
March 14, 2019
Ed B, makes the car buying experience easy! His kind, relaxed, knowledgeable approach made us feel immediatly comfortable. We have purchased many vehicles from Ed and will continue to do so as l His kind, relaxed, knowledgeable approach made us feel immediatly comfortable. We have purchased many vehicles from Ed and will continue to do so as long as he is here! More
by GCGO
Employees Worked With
Ed Brunn
