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Shaganappi GM
Calgary, AB
400 Reviews
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October 14, 2017
Frustrated and disappointed with Shaganappi GM I bought a used vehicle complete with a three month warranty. The salesperson, Jack Kilotaitis assured me that if anything went wrong with the vehicle I bought a used vehicle complete with a three month warranty. The salesperson, Jack Kilotaitis assured me that if anything went wrong with the vehicle within the three months it would be fixed under the warranty. The brakes were squeeking yet they had assured me the brakes were repaired and in good shape. It turns out they had to do some further work on the brakes and charged me for it. I asked why I was being charged for it, since it should have been covered by warranty, and was told by Nelson, the used vehicle manager, that I shouldn't have been charged and he would take care of it, but he never did. I have phoned Nelson repeatedly over the past year and left messages, but he never called me back. I've stopped in three times and am told "Nelson is not available today." This is one example of many problems I've had with Shaganappi GM. Dealing with Shaganappi GM has been a frustrating experience. I feel the salesperson was very misleading and would say anything whether it was truthful or not. More
by Cheryl
Employees Worked With
Nelson, Jack Kilotaitis
Helpful September 29, 2017
New car purchase I was more than pleased with the service I got from Lance when purchasing my new car. Lance accommodated every one of my requests and addressed every I was more than pleased with the service I got from Lance when purchasing my new car. Lance accommodated every one of my requests and addressed every question and concern I had. . He worked very hard for this sale as it took me 2 weeks to decide which vehicle to buy. Scott, the sales manager was a huge help in helping me stay within my budget. I highly recommend Lance as he is knowledgeable, prompt, helpful and very kind. More
by Geraldine
Employees Worked With
Scott -Sales Manager, Lance Barnes, Jason Letch
September 27, 2017
New Vehicle Lease Have worked with Wayne Ivan on a couple of vehicles now and overall complete customer satisfaction, great dealership to work with and always a good ex Have worked with Wayne Ivan on a couple of vehicles now and overall complete customer satisfaction, great dealership to work with and always a good experience More
by Dean
Employees Worked With
Wayne Ivan
September 22, 2017
New car purchase I was very pleased with the entire process of my new car purchase. Wayne and the Shaganappi team moved me though each stage fully explaining along the I was very pleased with the entire process of my new car purchase. Wayne and the Shaganappi team moved me though each stage fully explaining along the way.Once the process was complete Wayne followed up a couple of time to ensure that I was completely satisfied. More
by LTBwheels
Employees Worked With
Wayne Ivan
September 06, 2017
Fantastic Experience The service at Shaganappi has always been above par. I purchased my vehicle from Wayne; he is very friendly, professional, knowlegable, and he took t The service at Shaganappi has always been above par. I purchased my vehicle from Wayne; he is very friendly, professional, knowlegable, and he took the time to answer all of my questions, even weeks after my purchase. ( I needed a refresher on a couple of my vehicle's features :) ) I've purchased several vehicles at Shaganappi and I have always been pleased. More
by Carowner
Employees Worked With
Wayne Ivan , Jordan Bey, Jason McGimpsey
August 25, 2017
Wayne Ivan Wayne was a pleasure to deal with I would definitely refer Wayne to family, Friends and coworkers! Anytime I've had a question regarding my terrian Wayne was a pleasure to deal with I would definitely refer Wayne to family, Friends and coworkers! Anytime I've had a question regarding my terrian he's always been happy to help me out. More
by Kathy.bates
Employees Worked With
Wayne Ivan
August 18, 2017
Professional Dealership I have purchase 2 new vehicles from this dealer. Dealt with Wayne both times. I would recommend contacting him if you are in the market for a new vehi I have purchase 2 new vehicles from this dealer. Dealt with Wayne both times. I would recommend contacting him if you are in the market for a new vehicle. More
by Kim Unangst
Employees Worked With
Wayne Ivan
July 09, 2017
Always has done everything which needs to be done I have now bought 4 cars from Shagnappi and have been treated excellently every time. Their attention to detail from when you walk in with questions t I have now bought 4 cars from Shagnappi and have been treated excellently every time. Their attention to detail from when you walk in with questions to when you drive away, to their service department when problems arise, they are always ready to help and get it done for their customers. Thank you More
by The Raider
Employees Worked With
Carlo Vespa, Nelson Goncalves, Steve Rayton
July 05, 2017
fantastic!! Just purchased my 4th vehicle from Shaganappi motors. The salesman (Carlo Vespa) and the rest of the staff were very informative and easy to work wit Just purchased my 4th vehicle from Shaganappi motors. The salesman (Carlo Vespa) and the rest of the staff were very informative and easy to work with!! More
by Gino1965
Employees Worked With
Carlo Vespa, Debbie Kirkland, Jason McGimpsey
July 05, 2017
Review The transaction was routine, although I didn't have many choices for color of my truck with the options I wanted. The only real annoyance was the gas The transaction was routine, although I didn't have many choices for color of my truck with the options I wanted. The only real annoyance was the gas tank at less than half full on a brand new purchase. I realize this is normal, but it feels kind of cheap that you spend $35,000 and can't even get a full gas tank. Other than that small detail, everything went great! They worked really hard to get me a license plate at the last minute too! More
by Buyer
Employees Worked With
Carlo Vespa, Debbie Kirkland
