Shaganappi GM
Calgary, AB
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Purchased 2017 Chevy Colorado Had a really good experience here. Wayne Ivan was the sales consultant and Jordan Bey was finance/business. The purchase was simple and straight Had a really good experience here. Wayne Ivan was the sales consultant and Jordan Bey was finance/business. The purchase was simple and straight forward and in my opinion how it should be. Both the gentlemen I dealt with knew their business and product knowledge. Came away with exactly what I was looking for as well as spending very little time at the dealership. Know what you want and these guys will make it happen. More
Used car sale Ken Paget was very helpful in answering my questions and offering his opinions on matters related to the purchase. He responded to phone calls in a ti Ken Paget was very helpful in answering my questions and offering his opinions on matters related to the purchase. He responded to phone calls in a timely fashion and was pleasant in his dealings without being too pushy.. Overall I would recommend both the dealership and Ken to prospectove buyers. The financing details were handled in a very professional and pleasant manner by Steve Rayton. More
Frustrated and disappointed with Shaganappi GM I bought a used vehicle complete with a three month warranty. The salesperson, Jack Kilotaitis assured me that if anything went wrong with the vehicle I bought a used vehicle complete with a three month warranty. The salesperson, Jack Kilotaitis assured me that if anything went wrong with the vehicle within the three months it would be fixed under the warranty. The brakes were squeeking yet they had assured me the brakes were repaired and in good shape. It turns out they had to do some further work on the brakes and charged me for it. I asked why I was being charged for it, since it should have been covered by warranty, and was told by Nelson, the used vehicle manager, that I shouldn't have been charged and he would take care of it, but he never did. I have phoned Nelson repeatedly over the past year and left messages, but he never called me back. I've stopped in three times and am told "Nelson is not available today." This is one example of many problems I've had with Shaganappi GM. Dealing with Shaganappi GM has been a frustrating experience. I feel the salesperson was very misleading and would say anything whether it was truthful or not. More
New car purchase I was more than pleased with the service I got from Lance when purchasing my new car. Lance accommodated every one of my requests and addressed every I was more than pleased with the service I got from Lance when purchasing my new car. Lance accommodated every one of my requests and addressed every question and concern I had. . He worked very hard for this sale as it took me 2 weeks to decide which vehicle to buy. Scott, the sales manager was a huge help in helping me stay within my budget. I highly recommend Lance as he is knowledgeable, prompt, helpful and very kind. More
New Vehicle Lease Have worked with Wayne Ivan on a couple of vehicles now and overall complete customer satisfaction, great dealership to work with and always a good ex Have worked with Wayne Ivan on a couple of vehicles now and overall complete customer satisfaction, great dealership to work with and always a good experience More
New car purchase I was very pleased with the entire process of my new car purchase. Wayne and the Shaganappi team moved me though each stage fully explaining along the I was very pleased with the entire process of my new car purchase. Wayne and the Shaganappi team moved me though each stage fully explaining along the way.Once the process was complete Wayne followed up a couple of time to ensure that I was completely satisfied. More
Fantastic Experience The service at Shaganappi has always been above par. I purchased my vehicle from Wayne; he is very friendly, professional, knowlegable, and he took t The service at Shaganappi has always been above par. I purchased my vehicle from Wayne; he is very friendly, professional, knowlegable, and he took the time to answer all of my questions, even weeks after my purchase. ( I needed a refresher on a couple of my vehicle's features :) ) I've purchased several vehicles at Shaganappi and I have always been pleased. More
Wayne Ivan Wayne was a pleasure to deal with I would definitely refer Wayne to family, Friends and coworkers! Anytime I've had a question regarding my terrian Wayne was a pleasure to deal with I would definitely refer Wayne to family, Friends and coworkers! Anytime I've had a question regarding my terrian he's always been happy to help me out. More
Professional Dealership I have purchase 2 new vehicles from this dealer. Dealt with Wayne both times. I would recommend contacting him if you are in the market for a new vehi I have purchase 2 new vehicles from this dealer. Dealt with Wayne both times. I would recommend contacting him if you are in the market for a new vehicle. More
Always has done everything which needs to be done I have now bought 4 cars from Shagnappi and have been treated excellently every time. Their attention to detail from when you walk in with questions t I have now bought 4 cars from Shagnappi and have been treated excellently every time. Their attention to detail from when you walk in with questions to when you drive away, to their service department when problems arise, they are always ready to help and get it done for their customers. Thank you More