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Shaganappi GM

Calgary, AB

3.5
401 Reviews

4720 Crowchild Trail Northwest

Calgary, AB

T3A 2N2

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Showing 401 reviews

August 15, 2018

Purchase of 2018 Chevrolet Silverado Dealing with Allan was seamless and he kept us informed of every step of the purchase of our truck from sales, to shipment to the delivery More

by scottsdale91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Bey, Allan Bray, Daniel Steinman
Aug 15, 2018 -

Shaganappi GM responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

August 14, 2018

New Truck is awesome! My wife and I shopped around for a couple weeks before heading into Shag GM and meeting Allan. He was very knowledgeable about the trucks and helped u More

by AllTerraining
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Bray, Damien Poitras
Aug 15, 2018 -

Shaganappi GM responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

August 12, 2018

Awesome salesman Allan was very helpful with helping me decide what I want and need in a new vehicle. I would highly recommend him to my friends and family that are lo More

by KRinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Bray
Aug 13, 2018 -

Shaganappi GM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

August 12, 2018

Amazing Salesman Very helpful with finding a new vehicle when I did not know where to start. Answered all questions that were asked. Would recommend him to my friends More

by Brittneyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Bray
Aug 13, 2018 -

Shaganappi GM responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

August 12, 2018

Great experience I had a friendly and wonderful experience with Allen! Will always go back to him after how smoothly the whole process went. It was the bomb digity. More

by Michael891234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Bray
Aug 13, 2018 -

Shaganappi GM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

August 01, 2018

Great service Alwaya wanted a gmc or Chevy. Daniel made it easy and was very helpful in my search.. he cares about people and it shows when he is looking at vehicl More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel steinman , Damien Poitras
Aug 01, 2018 -

Shaganappi GM responded

Reviews like yours are truly a breath of fresh air! Daniel is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

July 19, 2018

Great Service I was very impressed with Phil (or Dr. Phil as I refer to him as, my car financier). He explained a lot to me and I would definitely refer Phil to a More

by Anne 21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales, Financing, Cliff MacDonald, Phil Rutherford
Jul 19, 2018 -

Shaganappi GM responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

July 19, 2018

Happy customer! Second time dealing with Shaganappi GM in a short period of time. Long story short Wayne, and Phil are great assets to Shaganappi, and I would recomme More

by CodiH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Ivan , Phil Rutherford
Jul 24, 2018 -

Shaganappi GM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

July 07, 2018

Great Service We really appreciated that Carlo the sales person took lots of time to look for the exact vehicle that we needed. And he got one that was just axactly More

by JKbueckert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Vespa, Jordan Bey, Damien Poitras
Jul 10, 2018 -

Shaganappi GM responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Shaganappi GM. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

July 07, 2018

Epitome of Why People HATE Dealerships From the moment my wife and I walked into the dealer we had a sinking feeling. The layout was over the top, with two large water features and two ant More

by #NoShaganappi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
receptionist, various sales, no managers. I like , Mitch Mapatac
Jul 24, 2018 -

Shaganappi GM responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Todd Knaapen, General Manager, Todd.knaapen@shaganappi.com

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