Shaganappi GM
Calgary, AB
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Dealer and personnel review of shag Polite profession people. Glad I bought the Chevy Colorado, love my truck. all the Devi e has been to my satisfaction and I look forward to future ser Polite profession people. Glad I bought the Chevy Colorado, love my truck. all the Devi e has been to my satisfaction and I look forward to future service. More
Great customer service Mitch was very pleasant. Great customer service. Was very patient and answered all my questions. Would highly recommend you go see him for all your qu Mitch was very pleasant. Great customer service. Was very patient and answered all my questions. Would highly recommend you go see him for all your questions and needs. More
2 hour wait for an oil change I had an appointment for 10:30 am for an oil change. He told me it would be an hour or so for the truck to be ready for the oil change. Come in an hou I had an appointment for 10:30 am for an oil change. He told me it would be an hour or so for the truck to be ready for the oil change. Come in an hour later to find out that my truck has not even been started on in the shop for the oil change. Due to this I had to cancel important appointments that I had through out the day. Also I had to ask another service consultant to see if my truck was done or not. More
Excellent Service , prices, and customer services recommendable!!! All the departments are excellent. Shaganappi GM, are the best option at the NW. Quick service and a , prices, and customer services recommendable!!! All the departments are excellent. Shaganappi GM, are the best option at the NW. Quick service and attention!!!! More
Long drive for a great purchase We drove over 6 hours to pick up this vehicle. Mike Finnie was very helpful with this major purchase, and we appreciated doing mostly everything over We drove over 6 hours to pick up this vehicle. Mike Finnie was very helpful with this major purchase, and we appreciated doing mostly everything over the phone before we arrived. He showed us every detail in the vehicle, he also answered every question we had. Greatly appreciate all of his help. We also started out with Jason in financing who did an awesome job, followed up with Steve who got everything ready to sign. Thanks More
Excellent excellenct service from start to finish from Mike Finnie. Answered all the questions I had and showed me the vehicles that suited what I needed!! Amaz excellenct service from start to finish from Mike Finnie. Answered all the questions I had and showed me the vehicles that suited what I needed!! Amazing!!!! More
Excellent service! Every time I take my truck to Shaganappi, I am blown away by the service I receive from Sara Barnes. Quick service that works with my schedule. Every time I take my truck to Shaganappi, I am blown away by the service I receive from Sara Barnes. Quick service that works with my schedule. More
Best service advisor Sara Barnes always goes above and beyond to find us the best deal on new tires. She is professional, knowledgeable and friendly. I have recommended he Sara Barnes always goes above and beyond to find us the best deal on new tires. She is professional, knowledgeable and friendly. I have recommended her to several friends More
Friendly professional service every time! Prompt professional service with solid communication. Repairs done promptly on my extended warranty. Everything I need was done on the same day thanks Prompt professional service with solid communication. Repairs done promptly on my extended warranty. Everything I need was done on the same day thanks! Your team is great :) More
Incredibly Terrible Service I walked into the sales department three time over the past month and not once was I acknowledged. I wandered around and even sat in some vehicles - I I walked into the sales department three time over the past month and not once was I acknowledged. I wandered around and even sat in some vehicles - I would also like to mention that I was the ONLY person in the sales section until two men walked in, both of whom got service. What a shame, as I was looking at a 2019 GMC Denali. I have never been completely ignored at a dealership - this was by far the worst experience I have ever had while looking for a new vehicle. If I do purchase a General Motors product it will be from another dealer. I would never bring my vehicle to this dealer for service as I’m sure the service department has the same terrible standard of service. Unfortunately, my experience at Shaganappi has been had by many of my female friends, all of whom were looking to purchase a new vehicle. More