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Shaganappi GM

Calgary, AB

3.3
402 Reviews

4720 Crowchild Trail Northwest

Calgary, AB

T3A 2N2

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Showing 402 reviews

February 27, 2019

Dealer and personnel review of shag Polite profession people. Glad I bought the Chevy Colorado, love my truck. all the Devi e has been to my satisfaction and I look forward to future ser More

by Millenia2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Vespa, Candice Kubek, Patrick Noack
February 24, 2019

Great customer service Mitch was very pleasant. Great customer service. Was very patient and answered all my questions. Would highly recommend you go see him for all your qu More

by Noelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Mapatac
February 23, 2019

2 hour wait for an oil change I had an appointment for 10:30 am for an oil change. He told me it would be an hour or so for the truck to be ready for the oil change. Come in an hou More

by Monkey21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nalen Christensen
February 22, 2019

Excellent Service , prices, and customer services recommendable!!! All the departments are excellent. Shaganappi GM, are the best option at the NW. Quick service and a More

by Buzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Van Kampen , Jim Ayer , Wayne Ivan , Alicia Baer, Patrick White, Lyndon Grovet, Candice Kubek, Patrick Noack, Darryl Schroeder, Ken Horvath
February 22, 2019

Long drive for a great purchase We drove over 6 hours to pick up this vehicle. Mike Finnie was very helpful with this major purchase, and we appreciated doing mostly everything over More

by KAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rayton, Jason Letch, Michael J Finnie
February 21, 2019

Excellent excellenct service from start to finish from Mike Finnie. Answered all the questions I had and showed me the vehicles that suited what I needed!! Amaz More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael J Finnie
February 21, 2019

Excellent service! Every time I take my truck to Shaganappi, I am blown away by the service I receive from Sara Barnes. Quick service that works with my schedule. More

by Silverao brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Barnes
February 21, 2019

Best service advisor Sara Barnes always goes above and beyond to find us the best deal on new tires. She is professional, knowledgeable and friendly. I have recommended he More

by Frankie15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Barnes
February 20, 2019

Friendly professional service every time! Prompt professional service with solid communication. Repairs done promptly on my extended warranty. Everything I need was done on the same day thanks More

by DollyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Noack
February 15, 2019

Incredibly Terrible Service I walked into the sales department three time over the past month and not once was I acknowledged. I wandered around and even sat in some vehicles - I More

by YYC2LAX578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Feb 15, 2019 -

Shaganappi GM responded

Good Morning, I am very sorry to hear about this experience. This is not at all how we conduct business here at Shaganappi GM. Our sales team are professionals and this is completely out of character for how they conduct themselves. We would really appreciate the opportunity to resolve this issue in person. If you are still interested in a vehicle, we will see to it that you are well taken care of and we will do everything in our power to make a deal. Please feel free to give me a call and I would love the opportunity to earn your business. Sincerely, Todd Knaapen, General Manager, 403-288-0444

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