Selkirk Chrysler Ltd.
Selkirk , MB
Filter Reviews by Keyword
By Type
497 Reviews of Selkirk Chrysler Ltd.
I wasn’t sure where to begin. After experiencing major issues with my vehicle and having another dealer drop the ball, Selkirk Service (5 stars) truly stood out. I explained the p After experiencing major issues with my vehicle and having another dealer drop the ball, Selkirk Service (5 stars) truly stood out. I explained the problems I was facing, including an oil leak that I had yet to track down. Service Advisor Riley was fantastic to deal with—he genuinely understands customer service. Mike, the mechanic, is extremely knowledgeable and carefully inspected the truck. He identified issues caused by the poor work done by the other dealer and quickly found the source of the oil leak. The necessary parts were ordered, and Mike had the truck repaired in a timely manner. Riley ensured I was well taken care of and even contacted FCA on my behalf to have a botched repair reviewed by the warranty department. I have nothing but praise for this team. As for the sales experience, my first interaction was with Bob while exploring the option of trading in my vehicle. He was aware of the situation with my truck and understood that I might not go through with a trade once it was fixed. Bob was great to work with. However, while he was on vacation, I was directed to William and Brady, which was a different experience. William didn’t seem knowledgeable about the trucks, and Brady, who was new to the company, was overly aggressive. Brady used high-pressure sales tactics, which I found frustrating. I understand the need to close a sale, but receiving five phone calls in a day while I was at work, ignoring my clear “No,” and then bothering the service department was unprofessional. I never received an email or phone call for a survey, so this review is delayed. More
We gave this dealer many chances since 2014 and the service department is absolutely disgraceful. Never call when parts are in and incorrectly install them not to mention misdiagnosis. Gauthier Ram is service department is absolutely disgraceful. Never call when parts are in and incorrectly install them not to mention misdiagnosis. Gauthier Ram is much better correcting their mistakes. More
Bob the salesman knew what I was looking for. A year later he phoned me to tell me he had my truck sitting there waiting. Only salesman I know that remembers and phones a year later! A year later he phoned me to tell me he had my truck sitting there waiting. Only salesman I know that remembers and phones a year later! More
Very responsive great prices great to deal with up promises were made friendly not too pushy as some sales people can be will buy from there again promises were made friendly not too pushy as some sales people can be will buy from there again More
Salesman Bob was too notch. Everyone that we met were very nice and helpful. I will be back when I need my next vehicle. Everyone that we met were very nice and helpful. I will be back when I need my next vehicle. More
Bob was excellent to deal with! Honest and very personable, would have no problem recommending him to friends and anyone else looking to purchase a new or used vehicle. This is my s Honest and very personable, would have no problem recommending him to friends and anyone else looking to purchase a new or used vehicle. This is my second vehicle bought through Bob and will go and see him again if the need arises. More
Sales was wonderful no complaints. Had some trouble with service department but it all got sorted out thanks to the sales department. Had some trouble with service department but it all got sorted out thanks to the sales department. More
Salesman was excellent. Wouldn't recommend the dealer though. Never had an issue myself but have had enough people close to me have issues that I couldn't recommend them. Wouldn't recommend the dealer though. Never had an issue myself but have had enough people close to me have issues that I couldn't recommend them. More