Seaway Hyundai

I was very pleased with the customer service I received when purchasing my second-hand car, but unfortunately this level of support did not continue after the sale was completed. Only two months later, the when purchasing my second-hand car, but unfortunately this level of support did not continue after the sale was completed. Only two months later, the battery failed, leaving me stranded and requiring assistance from CAA. They replaced the battery at a cost of $320 out of pocket and confirmed that it was the original factory battery, already at the end of its lifespan. When I contacted the manager, Will Colbert, I was informed that the battery had been “working fine” at the time of purchase and that inspections are limited to checking for corrosion, installation, and leaks. According to policy, if a battery powers the vehicle, it is not replaced. While I understand the policy, I was disappointed that a simple test was not performed during the inspection. In fact, within minutes I was able to verify by checking the serial number and date, taking a picture and uploading the information to ChatGPT, that the battery was well past its expected lifespan. This could have been identified in advance, saving me from being stranded, missing work, calling CAA, and paying for an avoidable repair. In good faith, I requested that the dealership cover at least half of the $320 replacement cost, especially since I discovered that the extended warranty I purchased with the car does not cover the battery. I believe this would have been a fair and reasonable resolution. I have already accepted responsibility for another repair—the link kit replacement, $150 which may have resulted from driving over a pothole. However, being sold a vehicle with its original expired battery—despite two safety inspections, one in Ontario and one in Quebec—was both unexpected and disappointing, and not in line with the level of service I had initially experienced. More

I recently had an outstanding experience at Seaway Hyundai. The entire team was professional and honest about pricing, financing options. They made sure I found the perfect car for my needs and budge Hyundai. The entire team was professional and honest about pricing, financing options. They made sure I found the perfect car for my needs and budget. The paperwork was handled efficiently, and the vehicle was spotless and ready to go when I arrived for pickup. I highly recommend Seaway Hyundai to anyone looking for a new or used vehicle. Their professionalism, integrity, and customer service are truly top-notch. Thank you for making my car buying experience so smooth and enjoyable! More

Recently I required some major work on my 2013 Elantra and not only did the service department discover the problem , they professionally replaced part of my subframe under the warranty and corrected anot and not only did the service department discover the problem , they professionally replaced part of my subframe under the warranty and corrected another issue while doing so at minimal cost ! A huge thank you to Colin and all the mechanics who took care of my Elantra recently . She is running great! J.Holden More

Really great service. Everyone seems to be on the same page and gets along great. Went out of their way to be helpful during the process. Definitely an easy and enjoyable Everyone seems to be on the same page and gets along great. Went out of their way to be helpful during the process. Definitely an easy and enjoyable experience with Seaway Hyundai. More

Highly recommend Tim MCQuaig to sell you a vehicle. Genuine guy! Not pushy, easy going and answered all my questions . Genuine guy! Not pushy, easy going and answered all my questions . More

We had the pleasure of buying our new Tuscon from Tim . Excellent experience and would highly recommend Seaway as your goto for any Hyundai !! Excellent experience and would highly recommend Seaway as your goto for any Hyundai !! More

One of our best car buying experiences, honest, pleasant, fair and everyone employee we met have a nice a friendly attitude. fair and everyone employee we met have a nice a friendly attitude. More

Great customer service very friendly great team work very clean my 1st vehicle Kona from Hyundai encourage anyone looking for New or used vehicle go to Seaway Hyundia positive atmosphere all around inside a clean my 1st vehicle Kona from Hyundai encourage anyone looking for New or used vehicle go to Seaway Hyundia positive atmosphere all around inside and out More

Very excellent team working there. Very clean inside and out. This is my third Hyundai vehicle. out. This is my third Hyundai vehicle. More

The best... great customer service. Great customer service and super friendly atmosphere. This is my 3rd Santa Fe and can only encourage people to go to Seaway Hyandai and experience the Great customer service and super friendly atmosphere. This is my 3rd Santa Fe and can only encourage people to go to Seaway Hyandai and experience the positive atmosphere everywhere! More