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Scougall Motors Ltd

Fort MacLeod, AB

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67 Reviews

Box 40 (869 12th Street)

Fort MacLeod, AB

T0L 0Z0

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67 Reviews of Scougall Motors Ltd

June 09, 2016

Great service My wife and I have been looking to replace our current vehicle.After contacting Allen he exceeded my expectations by sending emails of prospective veh More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Verhoef
April 19, 2016

think of your customer after setting up an appointment on line for my father to do test drive he drove 30 min to get there and no one knew about him coming and they had to More

by not helpfull
Recommend Dealer
No
Employees Worked With
Allen Verhoef
May 10, 2016 -

Scougall Motors Ltd responded

"Good Evening, I wholeheartedly would like to apologize for this experience that you had with our dealership today. What happened is not the type of business we strive for and the results of today are nothing but a mass accumulation of errors that left you with bad results. Everything that you have laid out is very correct with 2 customers coming from the same city, for the same vehicle at the same time, providing a perfect storm of errors on our part. The first customer who drove the vehicle did not pay more than the asking price as you suppose, however all the event massed together to be not in your favour. I feel that I cannot apologize enough or in the right way and would welcome a time when we could sit and down and talk things out making sure you understand the series of events that led to this unfortunate incident and we would do our best to make it right. Once again I would like to tell you that we are very sorry for today's event, we also wish that this could have gone in a better way. Sincerely, David Arnoldussen General Manager"

March 28, 2016

Excellent, Easy, No Surprise's Experience I had a short time frame to find a truck and after experiencing poor to average customer service locally in Lethbridge I was fortunate to find Allen w More

by Shayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jady Sharp, Allen Verhoef
February 26, 2016

No Pressure!! Allen was very straight forward and professional in finding me the exact truck I wanted. After some email correspondence we spent a few hours in the More

by Mvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Verhoef
January 20, 2016

Excellent! We have bought two vehicles from Scougall and we have been impressed with the service and the vehicles both times. We have had Mike both times and he More

by chesty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lichtenberger
January 20, 2016

Goes the extra mile! I am extremely happy with Allens' professional and friendly assistance in purchasing this vehicle. Within minutes of our first telephone conversation More

by DaveM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Verhoef
January 05, 2016

Thank you Mike for your time with us today. Frank liked the Buick for its interior and its ride but it was a bit crowded for him. He loves his GMC truck mostly because it is so roomy. More

by baranyai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lichtenberger
December 30, 2015

Glad to be back driving a GMC Purchase 2015 GMC Sierra today very pleased and satisfy hope I can learn all the features lol..Allen was salesman great job he went the extra mile for More

by Kcfgmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jady Sharp, Allen Verhoef
September 14, 2015

Great experience!! Allen and the rest of the Scougalls team are friendly professionals that get the job done. Allen ended up finding us a 2013 Yukon xl Denali and we lov More

by Ben v H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Arnoldussen, Allen Verhoef
August 13, 2015

Awesome Experience!!! We came up from the states and Allen and his co-workers made it an effortless buying experience where we got a great deal and they got all the paperwo More

by Hoovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Arnoldussen, Allen Verhoef
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