Scott Subaru

A Truly Exceptional Vehicle Purchasing Experience We have purchased many vehicles over the years and often received very good service but none compares to the truly exemplary service that we recently We have purchased many vehicles over the years and often received very good service but none compares to the truly exemplary service that we recently experienced when purchasing a new Ascent from Scott Subaru. Our vehicle purchasing experience, from the type that we first visited the dealership to the day that we took possession of our Ascent, was truly a great experience. Our product consultant, Clay Grenier, was very friendly and extremely knowledgeable. At no point did Clay ever place any pressure on us to make a purchase and he ensured that our vehicle was perfect for us when we took possession of it. It was truly an exceptional experience purchasing a vehicle from Clay and I highly recommend him to anyone who is looking to purchase a new Subaru. Carmen Dufresne, the financial services manager, was also extremely professional and went out of her way to ensure that all our needs were met. Carmen was very friendly and did not attempt to make us purchase any products that we did not require. Without hesitation, I would highly recommend Scott Subaru to anyone who is looking to purchase a Subaru. The experience of purchasing a vehicle from a smaller dealer who is truly committed to providing an exceptional vehicle purchasing experience was truly worth the drive from St. Albert. More

Great experience buying my new WRX! Adam and Ernesto went above and beyond to get the 2019 WRX I wanted. The car was very clean upon pick-up, and all of my questions were answered very q Adam and Ernesto went above and beyond to get the 2019 WRX I wanted. The car was very clean upon pick-up, and all of my questions were answered very quickly. More

Honest and transparent I didn't feel like information was concealed, I felt like I was given a fair deal, treated with respect and that's really important to me. I would I didn't feel like information was concealed, I felt like I was given a fair deal, treated with respect and that's really important to me. I would definitely recommend this dealership to other peeople More

An experience like no other Just got my 2019 WRX from Scott Subaru and it was a very pleasant experience doing business with the team. The sales process went like a breeze, there Just got my 2019 WRX from Scott Subaru and it was a very pleasant experience doing business with the team. The sales process went like a breeze, there was no pressure and everything was crystal clear. The team went above and beyond to meet my needs and expectations. More

Awesome sales/delivery experience! Adam took the time to understand our needs and budget. The test drive was great...everything was handled in an open and honest manner. Ernesto was f Adam took the time to understand our needs and budget. The test drive was great...everything was handled in an open and honest manner. Ernesto was friendly and accommodating... More

Excellent customer service and dealership! This dealership was top notch! Adam went above and beyond to make sure we got the right choice. It was quick and painless — the dealership made the pr This dealership was top notch! Adam went above and beyond to make sure we got the right choice. It was quick and painless — the dealership made the process easy. Would highly recommend Adam! More

Great car buying experience! Exceptional customer service from the moment we walked in, to the time we drove away with our new car. First time coming in it was getting late and w Exceptional customer service from the moment we walked in, to the time we drove away with our new car. First time coming in it was getting late and we explained we were looking at multiple car makes. Clay, our sales rep, had no problems answering all out questions and taking us for a test drive in an Impreza. During the test drive I expressed my interest in a WRX and even with it getting very close to closing time on a Friday Clay had no problems taking me on a good test drive and going over numbers after both test drives. When it was time to buy there were very few 2018 WRX available Scott Subaru helped with securing me a 2019 WRX. Carmen called about financing it was quick and easy process. Every time I had a question about the WRX or the financial process Clay and Carmen would respond promptly and answer every question making sure I was comfortable going forward. Picking up the WRX I got introduced to the service rep Kaydee she went through Subaru service plan and each interval of what it consisted of. Met Ryan the general manager made sure everything went as expected and no issues. Very friendly and professional. If ever thinking about buying a Subaru I would highly recommend checking out Scott Subaru. More

Great Customer Service! Everyone at Scott Subaru was great to deal with! We couldn't be more happy to have purchased our first new vehicle with them. We definitely recommen Everyone at Scott Subaru was great to deal with! We couldn't be more happy to have purchased our first new vehicle with them. We definitely recommend Clay and the rest of the team at Scott Subaru, and even though we plan to keep this Outback for many years, if we require a new vehicle we will definitely be back! More

Enjoyed the experience. This was a satisfying experience from the start. I really appreciated the way I was encouraged to take a test drive that was on various types of road This was a satisfying experience from the start. I really appreciated the way I was encouraged to take a test drive that was on various types of roads including gravel. The sales and service staff were forthright and accommodating. I look forward to continuing to deal with Scott Subaru. More

Bought a 2019 ascent, everything was great! Went in and looked at the 2019 Ascent today and fell in love! Not only with the car but the staff! Who EVER says that about a car dealership?? Well I Went in and looked at the 2019 Ascent today and fell in love! Not only with the car but the staff! Who EVER says that about a car dealership?? Well I do! Ryan King was wonderful and extremely patient and knowledgable right from the beginning, than financing with Carmen was easier than i thought it would be. She went over EVERY little detail and made sure I fully understood everything. They were both amazing to deal with. While i was signing papers my husband was walking around and chatting with the rest of the staff who were all super amazing and friendly! I would recommend Scott Subaru and all their staff to anyone! More