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Scott Subaru

Red Deer, AB

5.0
487 Reviews

6863 50 Ave

Red Deer, AB

T4N 4E2

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487 Reviews of Scott Subaru

April 05, 2019

It's about customer service. The reason that I came to Red Deer is because the bigger city dealers wouldn’t give me any info over the phone or by email, they would only tell me th More

by GS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan King, Carmen Dufresne
Apr 08, 2019 -

Scott Subaru responded

Hi there, this is a great story you've shared. It's so important not to 'sell', no one likes being sold to, they want to feel as though it was their decision through the entire process wherever you go, not even just at dealerships but everywhere. It makes us feel good when we see messages like this because it means we are still on the right track. Thank you very much for sharing!

April 01, 2019

Best Experience One of the best dealer experiences I have had. There was no pushy sales tactics. The test drives were incredible fun and everyone was knowledgeable. More

by dandrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Dufresne, Clay Grenier
Apr 02, 2019 -

Scott Subaru responded

Hello! Thank you very much for your message. Great to hear you had some fun during the buying process! We love the test drives and we try to keep them interesting, and that's just the beginning, these are fun vehicles! Thanks again!

April 01, 2019

New crosstrek 3029 I came here after a poor car buying experience in Edmonton and a recomendation to check out Scott’s Subaru. The team was helpful and great to work wi More

by Tosui
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Choi, Ryan King, Carmen Dufresne
Apr 02, 2019 -

Scott Subaru responded

Hi there! Thank you for leaving your great comments for us. It's unfortunate that you went through a bad experience at another location, leaves a bad taste in our mouths for future communications. It's really great to hear that we could help change that for you. Buying a car and buying a house are much the same, you want one that fits your unique lifestyle and we love that you found the one that fits yours. Have fun with it!

March 18, 2019

The Best car buying experience! A friend recommended Subaru so we went to look and compare it with other new vehicles. Not knowing much about a Subaru, Clay Grenier gave us a thorou More

by Bud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A new person in service and parts ordered an extra for our car., Ernesto Flores, Ryan Diachok, Carmen Dufresne, Clay Grenier
Mar 19, 2019 -

Scott Subaru responded

Hello Bud! Thank you very much for leaving your comments for us. It's always great to see that our customers don't feel pressured. We think it helps with the process so much more because then you really get a chance to think about whether or not it's the vehicle for you because much like a house, it's such a big and important purchase, you have to make sure you're going to love it for years to come. Thank you again and have fun with your new Outback!

March 14, 2019

Pre-Owned Extended Warranty Experience I bought my 2011 Ford truck 4 years ago and purchased the Extended Warranty with it. It was set to end March 30th 2019 so I talked to David and Ryan a More

by JasonF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fedun, Ryan Diachok, Kaydee Zielke
Mar 15, 2019 -

Scott Subaru responded

Hello Jason, thank you for sharing your experience! It definitely feels good knowing that the life of your vehicle is at it's healthiest and it's so important that nothing gets missed because the bill would only be bigger in the future as things start to go wrong and then, of course, your safety is compromised. Considering the cost of extended warranties, it's definitely smart to make sure we make it worth it! Thank you again for sharing!

February 20, 2019

They made buying a vehicle enjoyable Everyone we dealt with was helpful with no pressure or sales tactics that we have come to expect at car dealerships. Clay provided information and le More

by Glen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Carmen Dufresne, Clay Grenier
Feb 20, 2019 -

Scott Subaru responded

Hello Glen, Thank you so much for coming to DealerRater to share your story! Your stars and kind words are much appreciated and we are very happy that Clay, Carmen, and Ernesto provided you with everything you needed in the best way possible. We hope you share photos with us of your new Outback some time, we'd love to continue to be a part of your story. Have a great day!

February 06, 2019

We had a great experience buying our 2019 Subaru Ascent from Scott Subaru, our salesman Clay Grenier was very knowledgeable about the vehicle and went over and above to show us all of its capabilities. I w More

by Garrett Hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Grenier
Feb 07, 2019 -

Scott Subaru responded

Hello Garrett, thanks for leaving your review here for us! We are very happy that you are loving your new Ascent, it's a wonderful vehicle and you are going to love it for many years to come. Have a great day!

February 02, 2019

Fantastic experience! Great service. Great value. Overall awesome experience. Clay was as helpful as he was knowledgeable! I would definitely recommend Scott Subaru! Can’t More

by Kellyjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Dufresne, Clay Grenier
Feb 04, 2019 -

Scott Subaru responded

Hello Kelly, thanks for leaving your review and recommendation! We are happy to hear that you had an awesome experience and that Clay got you into a vehicle that you'll love for years to come, we have no doubt that you're going to have a future full of great memories with it. Thanks again and have a great day!

February 02, 2019

2017 Subaru Impreza purchase Never knew how helpful a dealership could be. Clay Grenier was informative and provided excellent customer service when my current vehicle was taken o More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Carmen Dufresne, Clay Grenier
Feb 04, 2019 -

Scott Subaru responded

Hello Erin, Thank you very much for sharing your story here! It's great to hear that you had such a good experience and that you were made to feel like a princess! That definitely put a smile on our face. We know you're going to love your new ride. Thank you again and have a great day!

January 24, 2019

2019 Subaru Forester purchase Buying our Subaru was a pleasant experience from organizing the test drive to the final purchase details. Sales person Clay Grenier was recommended b More

by MichelleReneB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Carmen Dufresne, Clay Grenier
Jan 25, 2019 -

Scott Subaru responded

Hello, thank you very much for leaving your comments and positivity toward Clay, Carmen and Ernesto. It's really great to hear you had fun during the process too! We hope that you enjoy your new Forester and have loads more fun in the years to come with it! Have a great New Year :)

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