Scott Subaru
Red Deer, AB
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487 Reviews of Scott Subaru
Excellent buying experience from beginning to end. Can't say enough about the amazing service and support from Clay Grenier. Always responsive, helpful, professional and positive. Best car buying exp Can't say enough about the amazing service and support from Clay Grenier. Always responsive, helpful, professional and positive. Best car buying experience we have ever experienced. More
Best Place to Buy a Car. Period. I'll start my review with my conclusion: You would be crazy to buy a car anywhere else. Subaru makes a great product. Best AWD. Best Safety. Best Resa I'll start my review with my conclusion: You would be crazy to buy a car anywhere else. Subaru makes a great product. Best AWD. Best Safety. Best Resale value in the business. What sometimes can ruin the experience is the dealership. That is where Clay and the team at Scott Subaru are unlike any dealership I have ever dealt with. Rarely can you ask a Salesperson anything and everything and they have all the answers. Clay did. It's refreshing to finally deal with someone who actually knows what he's talking about. There was no pressure. No hassle. Just straightforward, honest answers and fantastic demonstrations. All options were given and I cannot say enough about how amazing the sales process was. The sales process is usually followed by a visit to the finance manager, which in past experiences is less than exciting.... But not as Scott Subaru! At Scott Subaru, the Salesperson also handles their own finance work. So no xx. No hidden fees. No up-sell. Just again, all options clearly explained and presented without any pressure. (Their prices are fantastic on the back end products because guess what? They are not paying an extra body to pitch it to you!!) This was such a breath of fresh air. It kept the whole experience smooth and fun. I don't understand why all dealerships don't function this way... I bought my car 6 months ago and I still rely on Clay if I have any questions or need assistance. He answers pretty well immediately even now. 11/10 do not waste your time going anywhere else!! More
Great customer experience! We recently purchased a new Subaru 2020 outback at Scott Subaru. The experience was probably the most easiest, straightforward transaction we have co We recently purchased a new Subaru 2020 outback at Scott Subaru. The experience was probably the most easiest, straightforward transaction we have completed when it comes to purchasing a vehicle. There was no haggling, no up selling, no back and forth games of negotiation, and was pretty seamless. We live in Edmonton and read the positive reviews online, and so we decided to reach out to Scott Subaru initially through email. We were able to finalize on a purchase price/terms of the deal through email/phone, and eventually made the trip to Red Deer for final sale and pickup. Clay and the crew were extremely helpful and respectful throughout the process. Would definitely recommend Scott Subaru if you live locally or outside the city. Thanks again Clay for setting us up with our new car. More
Service staff - Unprofessional, unkind, abrupt. I have had to deal with an employee at Scott Subaru a number of times now, in person, and on the phone. She has been less than helpful and almost cond I have had to deal with an employee at Scott Subaru a number of times now, in person, and on the phone. She has been less than helpful and almost condescending. To the point of talking over me and cutting me off mid questions on the phone. Not at all the inviting and positive atmosphere that is normally present in the store. The sales staff experience was incredible. It was our best one to date. More
Purchased our first Subaru from Clay. He was very helpful and knowledgeable from the test drive to the purchase and beyond. Always there when needed. helpful and knowledgeable from the test drive to the purchase and beyond. Always there when needed. More
Very satisfied We highly recommend this dealership from the initial buying process to service. Service is efficient and reasonable. All staff knowledgeable and fri We highly recommend this dealership from the initial buying process to service. Service is efficient and reasonable. All staff knowledgeable and friendly. Will give advice on phone when required. We had choice of Calgary dealers or Red Deer and glad we made this choice. More
My husband and I had the best experience at Scott Subaru. Clayton Grenier was amazing to deal with. He was very knowledgeable and was able to answer any questions we had. We didn’t feel the slightest bit pre Clayton Grenier was amazing to deal with. He was very knowledgeable and was able to answer any questions we had. We didn’t feel the slightest bit pressured. Plus the test drive was unlike I have ever done before. More
bought a ascent from Ryan King very easy to deal with, friendly,helpful,and patient. Almost 55 years old and have bought several vehicles over the years. Was totally surprised that Ryan was only person w friendly,helpful,and patient. Almost 55 years old and have bought several vehicles over the years. Was totally surprised that Ryan was only person we had to deal with the whole way. No second or even third person sticking there nose into the deal. A completely relaxed atmosphere dealing with Ryan exclusively. Hopefully Service holds up there end. I would highly recommend Scott Subaru to anyone. Keep up the exceptional service 👍 More
We dealt with Adam. He was very knowledgeable, transparent and provided excellent service from beginning to end. He accommodated us and provided us what we need for our family. Even through the de transparent and provided excellent service from beginning to end. He accommodated us and provided us what we need for our family. Even through the delivery process, he explained each feature of the car. Please continue to provide an awesome and exceptional job! Rock on !!!! 👍🙌👏 More
Amazing Dealership Went shopping for a replacement vehicle and Scott Subaru was the sixth dealership I went to but after dealing with Ryan King and test driving the Suba Went shopping for a replacement vehicle and Scott Subaru was the sixth dealership I went to but after dealing with Ryan King and test driving the Subaru I didn't even consider going anywhere else. Ryan was pleasant, knowledgable and professional. We were not sure which model was right for us and Ryan arranged test drives on all three we were interested in, the Outback, Forester and Crosstrek. We chose the Crosstrek and Ryan was the only person we needed to deal with, from sales to financing to vehicle delivery. Ryan looked after all the details and extra options we wanted installed and had our Crosstrek ready to go exactly as promised. A week later Ryan personally checked up on us to see how things were going. For no pressure sales and the best deal anywhere, I'd highly recommend Scott Subaru. More