Scarborough Toyota

Exceptional Customer Service I want to express my sincere gratitude to two staff members of Scarborough Toyota Paul and Gord for their exceptional customer service relations and I want to express my sincere gratitude to two staff members of Scarborough Toyota Paul and Gord for their exceptional customer service relations and would recommend friends and family member any day. Regards, Julian More

Very Good It's been a great pleasure to have such a diligent person as my car's dealer. He is one of the most hard working and ethnic person I have seen. It's been a great pleasure to have such a diligent person as my car's dealer. He is one of the most hard working and ethnic person I have seen. More

Professional, caring and an absolute joy to deal with. Thanks again for all you assistance with my new car. You and Qaise truly went out of your way to make my decision an easier one. You two definitel Thanks again for all you assistance with my new car. You and Qaise truly went out of your way to make my decision an easier one. You two definitely know what customer service truly is (I am in the customer service industry and know all too well what it takes to provide Stellar Service). You personally came to get me when my car was ready rather than sending the Shuttle car. Qaise came to greet me when I entered the dealership. I really appreciated this. He showed me that I wasn't just another sale, but that I mattered as a loyal Toyota client. When I had concerns about my CE winter tires fitting onto the LE, you guys made it possible to show me that it was not an issue. I know this is minor thing for you, but for me the cost of new winter tires/rims was an additional expense I did not want to incur. The deal on the LE that was offered to me was better than I expected. As I had mentioned, I had done some comparison online of my 2013 CE (which has the convenience pack) and the 2016 CE and thought my old CE had much more to offer than the new one. But I decided to hear you out. I am happy that I did. I know I made it a little harder for you to sell me on the LE, but seeing that this may be my last new purchase I had to be absolutely certain that I made the right choice. I now had a chance to drive the car to Peterborough and am very happy with my decision. Lito, I have no hesitation to refer family and friends to Toyota and especially to you. You have excellent customer service skills that anyone would appreciate. More

Satisfaction Judah, a pleasure to deal with!! Very polite & considerate, his aim...... always to satisfy his customer. THX for your assistance purchasing our ne Judah, a pleasure to deal with!! Very polite & considerate, his aim...... always to satisfy his customer. THX for your assistance purchasing our new 2016 Scion More

True Professional and caring advisor Lito Santiago has provided us with helpful advice and let us know all the important information regarding our 2016 RAV 4 and its features, offered us Lito Santiago has provided us with helpful advice and let us know all the important information regarding our 2016 RAV 4 and its features, offered us one-on-one demo on audio and navigation functions. His clarity in explaining and his attention to details was superb. We were able to complete our purchase transaction in a timely fashion. He has a caring approach, and a true pro. He even called us twice after the purchase to ensure that we were satisfied and that we had no further concerns. We would love to recommend Scarborough Toyota and Lito Santiago to our friends, keep up the good work. Cynthia Huerto More

Got Excellent deal om Venza 2016 I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last to last week. Thank you so m I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last to last week. Thank you so much for answering all of my questions honestly, and making that five-hour process in couple hours. My wife is so happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Scarborough Toyota Scion, and telling them to ask for Lito. Thanks again. More

Committed, Caring Team of Professionals Jay Ells, Gord De Castro and Donna Dean are all excellent to deal with. I have confidence that they will always take care of my family's car and do t Jay Ells, Gord De Castro and Donna Dean are all excellent to deal with. I have confidence that they will always take care of my family's car and do the right thing. I would highly recommend this dealership for service and repair!! Roula P More

Simple Service Work Joseph did a great job dealing with my unique service needs the other day. This guy gets it! Thanks and keep up the f=great work Joseph. Joseph did a great job dealing with my unique service needs the other day. This guy gets it! Thanks and keep up the f=great work Joseph. More

LOVE MY TOYOTA Hello. l'm retired, haven't been driving for a few years and have been searching for a vehicle for about 2 months. So many hours spent on Kijiji, Auto Hello. l'm retired, haven't been driving for a few years and have been searching for a vehicle for about 2 months. So many hours spent on Kijiji, Autotrader and countless hours of researching vehicle reviews in the Internet. Talked to so many car salesmen and visits to different Dealerships. Walked lots of miles, cabs and TTC. Finally my unplanned visit to Scarborough Toyota. (I was at Walmart and took a chance to cross Eglinton on foot to look at used cars in the front lot). Having saved a substantial amount of money, I went into the showroom and was introduced to Bob Mehra. What a pleasant surprise. What a nice man. I told him of my search for a good used Toyota and my max cash spending figure. Bob with his firm handshake and kind, yet professional manner pointed out the dark blue Corolla. Bob was the first car salesman to speak clearly and specifically about many, many characteristics, saftey and impressive specifications of the Corolla and its build quality. He assisted me in Driving the car around the parking lot and helped me with my nervousness and excitement. I have had older vehicles and was a little intimidated with some of the newer electronics and controls. Bob, in my eyes, graduated from being a salesman to what seemed a new friend. I then realized that it's not just the car you choose, its the right salesman's communication and assistance in the total purchase experience. Needless to say, Bob Mehra helped me with the final price, warranty, plates, etc. Wow did he make my day. I needed the help. What a great guy and good person. I love my Toyota. Sincerely. Bryan Bartolotta More

Beyond satisfied with the service I have received 😃 I have been visiting Scsrborough Toyota since the early 90ties. Purchased 6 cars and continued to be serviced by the assistant service manager Jack & I have been visiting Scsrborough Toyota since the early 90ties. Purchased 6 cars and continued to be serviced by the assistant service manager Jack & master mechanic Ricardo ever since I can remember. Always receiving great easy to understand advice with a joke followed by smiles. Thank you Abbas, Gord, Jack & my most favorite master mechanic RICARDO whom I have trusted the maintenance of my many Toyotas for over 20 years. ?? Regards Bob Karmakar AMB Supervisor Driving Instructor ???? More