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Scarborough Toyota

Scarborough, ON

4.0
1,363 Reviews
Scarborough Toyota was established in 1979 and it has since grown to become the premier dealership in the Toronto region. Scarborough Toyota's message is one of unwavering commitment to the Toyota brand, and our core value of putting our customers first.
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1897 Eglinton Ave E

Scarborough, ON

M1L 2L6

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Showing 1,363 reviews

April 07, 2016

Outstanding service! My family and I have been buying vehicles from Toyota for a long time now, and we are always pleased with the service that Pauline provides us with. S More

by SKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pauline Kamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2016

Exemplary Service! Ahmed Syed’s genuine, patient and informative persona as a sales representative is exemplary and should set the standard for every other employee in S More

by Colin & Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gord De Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Syed, Ray Sakin, Jason Ells
Apr 06, 2016 -

Scarborough Toyota responded

Thank You very much Colin & Trish.. It was a pleasure dealing with you. Please do not hesitate to call me if you have any question... always here to take care of you. God Bless You. Love and regards.. Syed

April 06, 2016

Awesome experience not just ones but all the time! I know George from 8 years already (wow I can’t believe it ) and shame on me, just know, I’m letting the world know how awesome he is. Better late th More

by AdrianaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chau
March 28, 2016

We would definitely recommend Chris to our friends any time I just wanted to let you know how satisfied my wife and I are with your Master Mechanic Chris Chiu. He is always fast, polite, and exactly to the poin More

by Model 2010&2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Chiu
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2016

Excellent professional service We recently purchased a Toyota Corolla from this dealership, and Ahmed Syed was our sales contact. He was professional, courteous, friendly and knowl More

by corolla buyer
Recommend Dealer
Yes
Employees Worked With
Ahmed Syed
March 14, 2016

Liars I had seen a used car for sale on Autotrader for sale. I had called them before leaving to ask if the car was available. They had said yes. When I More

by NOBSBUYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
cant remember
Mar 16, 2016 -

Scarborough Toyota responded

We're sorry you've had this experience while shopping with us. Our intention was not to mislead, and we most certainly do not condone "bait and switch". Once a vehicle is sold we rely on an automated process to have that vehicle removed from our site. Infrequently however, a vehicle remains visible for a short time after it's sold, and so our Product Advisors remain unaware. We hope you'll accept our apology, and know that we will immediately implement additional processes to ensure our online showroom is constantly up to date. Please know that our commitment is to creating a great experience for our customers. This includes instilling confidence and trust in the service that we provide. As you can see from our other reviews, we've worked very hard to live up to this commitment. Please allow us to correct the situation caused by the technical glitch on our website. Is there anything that we can do to help you find a vehicle to fit your needs? We will work very hard to turn this experience around for you. Please feel free to give me a call directly to discuss your concerns at 416-751-1530. Your business is very important to us. Thank you - Justin Griffin, General Manager

March 14, 2016

Excellent Service I recently purchased a 2016 Toyota Venza V6 AWD Limited package from Scarborough Toyota. My product advisor was Mr. Jahangir Alam. My overall purchase More

by Abu Amin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jahangir Alam
March 11, 2016

Excellent Customer Service I have been dealing with Anwar Wazir Ali for the last 2 services of my Toyota Camry and every time his service level goes beyond what is imagined. He More

by Avinash
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2016

My great experience at Scarborough Toyota. we visited scarborough toyota to learn more about trading in our car, at first we do not have any plan to have a deal we just wanted to know how much More

by gercyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Alam, Manny Yanga
March 08, 2016

Visit for Service (maintenance) I had the regular maintenance last Saturday 05 Mar 2016 for my Rav4 LE 2014, 3 days after (08 March 2016) My car stop two times at 401, oil light was More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua De Sa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rizal
Apr 07, 2016 -

Scarborough Toyota responded

Hi Rudy, I'm sorry for your experience with Scarborough Toyota. Our service department maintains very high standards of quality, and we pride ourselves in delivering absolutely top notch service to every customer. In light of your report we have begun to investigate this issue internally and I would like to extend an invitation to you to contact me directly for more information. Justin Griffin, General Manager 416-751-1530 x 5300

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