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Scarborough Toyota

Scarborough, ON

4.2
1,352 Reviews
Scarborough Toyota was established in 1979 and it has since grown to become the premier dealership in the Toronto region. Scarborough Toyota's message is one of unwavering commitment to the Toyota brand, and our core value of putting our customers first.
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1897 Eglinton Ave E

Scarborough, ON

M1L 2L6

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Showing 1,352 reviews

July 21, 2016

Thanks Ray Sakin Great service from Ray Sakin today. One of the sales people made a mistake by not inputting information about my service -- with courtesy and profess More

by 4runner_guy
Recommend Dealer
Yes
Employees Worked With
Ray Sakin
July 19, 2016

Express Joshua is the best service advisor to deal with. He is clear, honest, accessible, and can speak both English, Hindi, and Urdu!!! Every time I get my o More

by sushpreet77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua De Sa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2016

Yell at you if you do not pick up a car after driving test 1. This sales person turned very upset at me, even in front of his sales manager when I couldn't not pick up the car just after test drive. 2. I comp More

by QZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Alam, Justin Griffin, Evangelo Kroustis
Jul 20, 2016 -

Scarborough Toyota responded

Thank you for taking the time to publish your review. After speaking with you on the phone again, I believe that a miscommunication may have occurred during your visit here. That said, we have set a high-standard for ourselves in customer satisfaction, and take full responsibility for the negative experience that feel you received while visiting with us. We strive to provide a customer experience that is second to none. And, while your experience isn't representative of our approach or our way of doing business, we have heard you loud and clear, and will use your experience to further develop our customer relationships, and make the necessary improvements. Thank you again for your feedback. Justin

July 07, 2016

Amazing Costumer Service! Jeanneth and donna are very helpful, accommodating, and professional they always strive for costumer satisfaction.they are also very knowledgeable an More

by joselitovalera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Dean, Jeanneth Lagman
July 01, 2016

Full satisfaction dealing with this sales rep Wow An excellent sales person. he has helped me to get the exact car i was looking for.He has also described me about all the new features this car is More

by mustafa romel mahmud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jahangir Alam
June 30, 2016

The best car-buying experience I've had Nicholas Chau was a true professional throughout my car selection & purchase. Helpful, patient (with me - I had plenty of questions), knowledgeable an More

by JF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Chau
June 29, 2016

Spoiled break rotors 2 times The service is worst ever and I dont know who gave it high rating. This mechanical service never changed break pods on time until rotors are damaged! More

by 1Mytoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Paul Mirabella, Jason Ells, Jeanneth Lagman, Kason Briggs, Daniel Wong, Mohammad Morisa, Phonsay Wong, Riccardo Spataro
Jun 30, 2016 -

Scarborough Toyota responded

Hi There, We apologize for the experience you've had with our service department. Rest assured, both our Certified Technicians and the Toyota parts we use in our repairs are of the highest quality. While your situation is regrettable, we're sure there is an explanation. We hope that you'll get in touch with our Service Manager, Gord De Castro at your convenience so that we can start an investigation into your service records and get to the bottom of this.

June 28, 2016

I had good experience from this toyota dealar across Mr john sediq and Tamim Saver for the first time since I was looking for my new vehicle.Right from the beginning till I got my car,he was an ex More

by Adil,amiri1362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sediq
June 28, 2016

Service from the Best!! I had an unexpected visit on Monday because I had 2 flat tires on Saturday. Had Road Side got me up and going so that I could take it into Jenneth. More

by Judith Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanneth Lagman
June 25, 2016

A deal at a dealership! We had been to 5 different Toyota dealerships in the GTA, looking not just for a vehicle, but for the appropriate care and guidance in our decision. F More

by Tpullen
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sakin, Nicholas Chau
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