Scarborough Toyota

Excellent! From the time we walked in the door to two days later when we picked up our 'new to us' Lexus ES350 the experience was excellent. Our Product Advisor From the time we walked in the door to two days later when we picked up our 'new to us' Lexus ES350 the experience was excellent. Our Product Advisor/Sales Person, Sergio Belcastro, took such good care of us from start to finish. He pleasantly and patiently responded to our every concern and question. We had been to a few other dealerships during our vehicle hunt but when we walked into Scarborough Toyota and met Sergio our hunt was over. We wanted to do business with Sergio who was professional, kind and knowledgeable......and we did! He sold us a great car and trained us on the finer points of its many features. Thank you, Sergio. See you next time! More

Excellent We are very much satisfied with the outcome of our visit.we could highly recommend them to our friends.staff are very nice and understanding. We are very much satisfied with the outcome of our visit.we could highly recommend them to our friends.staff are very nice and understanding. More

Excellent service As a first time car buyer, I didn't know as to what the process will be. But because of Lito, he made things easier for me. He is friendly, approachab As a first time car buyer, I didn't know as to what the process will be. But because of Lito, he made things easier for me. He is friendly, approachable and very accommodating. If it wasn't for him, it wouldn't have been a hassle-free process of releasing our new car. Thanks again Lito! Definitely the right person to talk to! More

Excellent Customer Service I had the best customer service experience at your Collision Centre in dealing with Avrom Brown. He is very professional, courteous and knowledgeable I had the best customer service experience at your Collision Centre in dealing with Avrom Brown. He is very professional, courteous and knowledgeable about cars, and he took the time to explain everything to me with regard to the repair of my car and the process. He kept me informed throughout, arranged for my rental car, and my car was returned looking brand new! I felt very comfortable and trusting leaving my car with your dealership and with Avrom Brown. More

Best car purchase experience My husband and I purchased a RAV4 AWD SE today. Our sales person Shermann N. is very professional and knows his stuff well. From the moment we walked My husband and I purchased a RAV4 AWD SE today. Our sales person Shermann N. is very professional and knows his stuff well. From the moment we walked in, till we got out the door, this is by far the best car purchase experience I've had! Thanks Scarborough Toyota, we'll definitely come back! More

good service he is very nice guy and helpful...first time my new car have airbag problem need drop off the car ,he help me get the rental car and very friendly an he is very nice guy and helpful...first time my new car have airbag problem need drop off the car ,he help me get the rental car and very friendly and smile . so thats why this guy is very good staff and i highly recommend customer to find him!! 5 star worker thank you for your help More

Awesome experience!!! (Salesperson - Mr. Lito Santiago) We just got our 2018 RAV4 last Thursday evening and super happy with the overall service of Scarborough Toyota. Special mention and thanks to Mr. Lito We just got our 2018 RAV4 last Thursday evening and super happy with the overall service of Scarborough Toyota. Special mention and thanks to Mr. Lito Santiago, Product Advisor who helped us all the way before and even after sale. He answered all our questions, concerns and gave us all the options we can choose from. His expertise and best customer skills have made all the difference. We're so happy that we found him! Kudos!!! We also wanted to thank Mr. Ivan from Finance which made our financing transaction fast and smooth! More

Do Not Trust Sergio & Justin I was dealing with Sergio, internet car sales. I explained to him that I am negotiating from Florida on behalf of my mom who will come to the dealers I was dealing with Sergio, internet car sales. I explained to him that I am negotiating from Florida on behalf of my mom who will come to the dealership once we are closer in price. He continued to avoid this and said he and his managers are more than willing to negotiate once my mom arrives at the dealership. Once she and my brother spend 3 hours getting to the dealership they over 40 minutes to drop $300 off the price of a $23,000+ car and told them too bad this is the lowest they will go. My brother and mom walked out of the dealership. A few days later I received an email from the dealership manger, Justin Griffin, who said this isn't how they operate and said he will call me to apologize and discuss a deal "I couldn't refuse". I arranged a time and received a confirmation from Justin, but did not receive a phone call or follow up email. I would not recommend dealing with Sergio Belcastro, Justin Griffin or Scarborough Toyota as they are your stereotypical shady car sales people that do not follow thru on any commitments. Stay far away from them! More

Customer inquiry Met a gentleman Lamar Willaims at this location. funny sales man got me soo interested in the car, the detail and respect he showed me was impeccable. Met a gentleman Lamar Willaims at this location. funny sales man got me soo interested in the car, the detail and respect he showed me was impeccable. Good job Toyota More

Fantastic experience! Daisy took a lot of time getting me a price I could afford. She spent a huge amount of time explaining features both before and after I purchased my c Daisy took a lot of time getting me a price I could afford. She spent a huge amount of time explaining features both before and after I purchased my car. She is an asset to Toyota, I will make sure I send any new customers her way. I felt comfortable the entire experience. More