Scarborough Toyota

Great experience, Excellent Customer Service I came to this dealership looking for a new vehicle. I was nervous and hesitant because it was going to be a big purchase. I met salesman Rana, who wa I came to this dealership looking for a new vehicle. I was nervous and hesitant because it was going to be a big purchase. I met salesman Rana, who was extremely patient and honest throughout the entire process. He accommodated me and made me feel confident in my purchase. Rana went above and beyond by listening to what I want - he was not pushy and understood exactly what I wanted in a vehicle. He made sure I was happy with the deal by going to the manager to land a great deal, and for that I'm thankful. I'm proud to be a part of the Toyota family and I strongly recommend Rana to future buyers, and I would go back if I need a new vehicle. Thanks, Rana! More

Friendly, Patient, and very Helpful! It was a great pleasure to meet Mr. Jahangir Alam at Scarborough Toyota. Mr. Alam is very friendly person and highly knowledgeable of what he does. He It was a great pleasure to meet Mr. Jahangir Alam at Scarborough Toyota. Mr. Alam is very friendly person and highly knowledgeable of what he does. He is extremely patient and gave me and my wife ample amount of time answering and explaining all of our questions regarding our purchase of 2017 Toyota RAV4 Limited. This was our first car purchase and Mr. Alam sat down with us three different days, explained all the available options, graciously answered our questions, and helped us making our decision. I would highly recommend Mr. Alam to all of my friends for their purchase of vehicles. More

Efficient and Thorough We are very pleased with the responsiveness of the dealership, most notably with Gord and Manny. We had a recurrent and hard to solve problem wit We are very pleased with the responsiveness of the dealership, most notably with Gord and Manny. We had a recurrent and hard to solve problem with our Corolla. Gord took the time to carefully assess the problem, search for solutions, and kept us informed about the progress of the solution. He was thorough and responsive to our concerns and made sure he, not only harnessed all the resources, even from Toyota Canada, but also ensure the problem was solved in a timely way and that we were satisfied with the solution. We highly recommend Gord for his knowledge, expertise, and customer-centric approach, where the customer is always put first. Manny, from whom we had initially purchased the vehicle, was made aware of the recurrent nature of the problem we faced with the Corolla. He responded almost instantaneously to make sure that things moved quickly and that the right personnel was brought to bear on the solution. He called us back within half an hour of his learning about the problem. He reassured us that the problem would be solved promptly and checked in with us to make sure we were satisfied with the service we got. We unreservedly recommend Manny for his professionalism, customer relationship focus, and genial manner. More

Empathetic, Pleasant, helpful,Professional . Have dealt with her for about 8 years. Toyota Sienna. Always remembers me as if I was one of maybe five customers. Thank You Jeannneth. . Have dealt with her for about 8 years. Toyota Sienna. Always remembers me as if I was one of maybe five customers. Thank You Jeannneth. More

George made it a very comfortable process! Was referred to George, what a pleasant experience. No shenanigans, no games, great deal! Would highly recommend, and I'm not an easy guy to please. Was referred to George, what a pleasant experience. No shenanigans, no games, great deal! Would highly recommend, and I'm not an easy guy to please. More

Exceptional service Great customer service all around. Sergio, Rana, Qaise & (FSM) Ivan were extremely helpful. This is not a cut throat sales driven place. They place Great customer service all around. Sergio, Rana, Qaise & (FSM) Ivan were extremely helpful. This is not a cut throat sales driven place. They place more value on building loyalty. More

A very good experience with Avrum Brown Dr. Grogan and I have been loyal clients of Scarborough Toyota for more than twenty years. We have purchased cars from Paul Morton who is very knowled Dr. Grogan and I have been loyal clients of Scarborough Toyota for more than twenty years. We have purchased cars from Paul Morton who is very knowledgable and have had excellent service under the watchful eyes of Gord Decastro and Jack Zamitti. Any required body work over the years has been carefully overseen by Chris Seagrove. In every situation we have been extremely satisfied with the experience. This fall we were visited by a bear at our cottage who was out one night looking for food. The bear broke into three of our cars and significantly damaged the exterior doors on the driver side and the rear seat of my Highlander. After advising the insurance company I went directly to Scarborough Toyota Collision Repair Centre to visit with Chris Seagrove. To my dismay, Chris wasn't there and I was directed to Avrom Brown whom I had not previously met. I was concerned but need not to have been. Avrom assured me that he would look after everything and he delivered on his promise. He took pictures, made arrangements with the insurance company and coordinated my rental vehicle with them. He was professional, clearly cared about my car and contacted me to pick up my car at the time he had promised. He also arranged for the return of the rental vehicle. Thank you Avrom for allowing me to feel proud to drive my Highlander away from your shop. To me it's as though the bear didn't drop by. More

Review of Appreciation to Sales Employee Dear Nuray Ray Sakin: This letter arrives much later than promised but arrives with my most sincere expression of thanks. I hope you have been well Dear Nuray Ray Sakin: This letter arrives much later than promised but arrives with my most sincere expression of thanks. I hope you have been well since our last telephone conversation. My job and family commitments have kept me very busy these past few weeks, although I do look forward to meeting you in the very near future. I would like to thank you for your patience, honesty and dedication while selling me a Toyota Rav 4 Limited in October 2017. I have always been wary of car salesman, often with good reason, but you have help me to redefine the stereotype. Thank you so much for answering all my questions honestly, and making that three hours process not as painful as it otherwise could have been. I am extremely happy with the car I purchased. My purchase was made possible because of your knowledge of the subject cars; the high level of professionalism and service you provided me and your integrity. I must also add that I admire your superior communication and listening skills, your calming tone of voice and your genuine desire to assist me with the best possible outcome. I believe that every business is built one customer at a time and customers have a right to ask questions that is in his/her best interest. Customer loyalty and trust are both earned through honesty and good salesmanship. Whereas you are indeed a good salesman, this review serves to confirm that you have earned my trust and my loyalty. You can be sure that if I have any friends looking to buy a car in the near future I will be sending them Scarborough Toyota and telling them to ask for Ray. Most sincerely, Hemish Jerome Pancho More

Thank you Bob Mehra Bob help me pick out my first new car. He listened to my wants and provided clear options available. I felt Bob was genuine in dealing with him and Bob help me pick out my first new car. He listened to my wants and provided clear options available. I felt Bob was genuine in dealing with him and would recommend him to anyone looking to purchase a vehicle. Thanks again Bob! Very happy with my new car. More

EXCELLENT SERVICE!! Shermann Naval and the crew at scarborough toyota have been amazing.They help us with above and beyond service and we are great to work with them.Im e Shermann Naval and the crew at scarborough toyota have been amazing.They help us with above and beyond service and we are great to work with them.Im empress with the way they treated us.They valued my bussiness with professionalism.we are very much satisfied.We could highly recommend them to our friends!! keep it up! More