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Scarborough Toyota

Scarborough, ON

4.0
1,364 Reviews
Scarborough Toyota was established in 1979 and it has since grown to become the premier dealership in the Toronto region. Scarborough Toyota's message is one of unwavering commitment to the Toyota brand, and our core value of putting our customers first.
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1897 Eglinton Ave E

Scarborough, ON

M1L 2L6

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Showing 1,364 reviews

May 09, 2018

Arrogant or inapt: you judge when you deal with him I needed help to understand a situation but was cut short and so, could not explain further to obtain clarification. No deal was hence done. More

by badcustomercare
Recommend Dealer
No
Employees Worked With
Matthew Demosthenous
May 10, 2018 -

Scarborough Toyota responded

Thank you for your review. We would like to better understand the details surrounding your recent visit that led you to this rating as you can see this is a very uncharacteristic review for us as you can see from our other online reviews. Could you please contact me at your earliest convenience? 416-751-1530 Justin Griffin, General Manager.

May 09, 2018

Lito Santiago could not have been more helpful. We recently purchased a pre-owned Rav 4 Lito's help. He was friendly, knowledgeable, respectful and a great commu More

by neasamartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Scarborough Toyota responded

Great to hear Neasa. We appreciate your feedback and kind words about Lito. Congrats on your RAV4 purchase! Thanks for choosing Scarborough Toyota and please drop by for a visit anytime.

May 08, 2018

Oil & Filter change I went to get the oil change. Requested this person to reset the Maintenance Required light twice after the oil change. Still the light was on when I More

by SKashif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Wong
May 09, 2018 -

Scarborough Toyota responded

Kashif thank you for taking the time to post a review. This rating is a very uncharacteristic review for us, and certainly not the way we do business as you can see from the many reviews we have. While we definitely strive for a higher rating than a 2 star review all feedback we received provides us with an opportunity to be better. We would be very interested in learning more about the details of your experience. Our goal is to ensure we do what we can to correct your experience. I will be reaching out to you to discuss this further and please feel free to reach out to me directly at 416-751-1806. Thank you - Gord Decastro, Parts and Service Manager.

May 05, 2018

Best salesman First I thank scarborough Toyota for offering best vehicle . I am very glad to thank Mark Griffin who helped us all the way. Mark gave us very good de More

by Ajay Christi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Griffin
May 07, 2018 -

Scarborough Toyota responded

Congratulations on your vehicle purchase! Thank you for you allowing us to earn your business. We really appreciate your feedback and delighted to know you had a good shopping experience with Mark Griffin. Hope to see you again.

May 03, 2018

RAV 4 break pad and Rotar repplacement After my RAV4 break pad and rotar replacement ,I had some issue with break but Gord (service manager) called me back and scheduled an appointment to More

by shashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord De Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Yung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Scarborough Toyota responded

Thank you for the feedback on your experience. We are glad that were able to resolve your vehicle brake issue. Thank you for your business and look forward to serving you again.

May 02, 2018

Excellent and professional above and beyond mr Brown really From the beginning till the end of when my car was fixed, mr Brown was in contact with me every day, he even went as far as to continuesly keeping me More

by Paigeee Downey’s review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
May 03, 2018 -

Scarborough Toyota responded

Paige we are happy to hear about your positive experience. From everyone at Scarborough Toyota we want to thank you for taking the time you took to provide us with your feedback and we value your business. We're glad to hear Avrom Brown was able to assist you.

April 30, 2018

Collision department I was clueless and flabbergasted when it came to fixing my car. I had such an amazing experience Because of Avrom! Thank you for the ease of mind and More

by Volvolover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
May 01, 2018 -

Scarborough Toyota responded

Thanks for taking the time for provide us with this positive experience. We truly appreciate your business. and the kinds words about Avrom. On your next visit we'll try even harder to earn that 5 star review. Looking forward to seeing you again.

April 28, 2018

Excellent Service - Last Minute Appointment Several months away from my designated 8,000 kms check up, I had to go to Northern Ontario to attend a funeral almost immediately. I never make such t More

by Rick666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George, the Team Leasder with Anwer. Is this George Kosanovich?, George Kosanovich
Apr 30, 2018 -

Scarborough Toyota responded

Sorry to hear about your loss in Northern Ontario. Thank you for taking the time for provide us your feedback. We are delighted to know that you a good experience with us at Scarborough Toyota during your last service visit. We will be sharing your feedback with our team. Thank you for choosing Scarborough Toyota.

April 24, 2018

Excellent service from my 1st call to all way I drove out from dealership with a Toyota RAV4. Since my first contact with Jose, I received prompt reply to all my inquiries about purchasing a RAV4 from here. More

by mkpnet2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ross, Zachary Feld, Jose Jr Banduyang
Apr 25, 2018 -

Scarborough Toyota responded

Hearing that you had positive shopping experience through out the entire process is the best thing we could hope for! We are thrilled that you enjoyed your experience with Jose and he was able to provide you with lots of information to aid in your decision process. We value and appreciate your feedback. Thank you for choosing Scarborough Toyota and we look forward to serving you for many years to come!

April 24, 2018

excellent service and it was awesome experienced Me and wife came to the dealership looking for a car new car to trade in our old car. And we met this amazing Sales car advisor first me and my wife More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shermann Naval, Ivan Djordjevic
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