Scarborough Toyota

Smooth Sailing Thank you Abbus , I purchased a used truck from Abbus , he is professional , knowledgeable , all the relevant information for my purchase wasprep Thank you Abbus , I purchased a used truck from Abbus , he is professional , knowledgeable , all the relevant information for my purchase wasprepared and available upon my arrival , his after sales communication was excellent and I would highly recommend him to anyone in the market for a new or used vehicle , Frank More

Great! I bought a 2014 Prius just last. George was professional and informative. He made this experience seamless and worry free. I would recommend this dea I bought a 2014 Prius just last. George was professional and informative. He made this experience seamless and worry free. I would recommend this dealership and George to anyone who is looking to purchase a vehicle. Thanks again! More

Excellent Service, friendly employees & environment I've been a customer of this location since my first car and my Toyota Highlander is my third car. Jeanette is fantastic because she really took a pe I've been a customer of this location since my first car and my Toyota Highlander is my third car. Jeanette is fantastic because she really took a personal interest in my car whenever I come for service and she will explain to me everything she was going to do with my car and what problems I might have with something that I hadn't even noticed like the headlights, tires, fluids etc. Just Like when I came to put my snow tires, while replacing the tires they notice something leaking under the front hood and they’ve done to investigate and it shows I need some repair where this leaking is coming from, otherwise if they did not fix the leak it will cause more problems for the car and that is important specially if you are a women driver. I've had this car for 10 years and I felt very confident that Jeanette was able to do the job correctly and properly and I’m happy for her professional and friendly approach to her client. More

Pauline went out of her way to make this a great experience, Pauline went out of her way to make this a great experience for me.It was very comfortable and quite enjoyable,look forward to leasing to the next one Pauline went out of her way to make this a great experience for me.It was very comfortable and quite enjoyable,look forward to leasing to the next one. thank you More

Amazing Service Advisor My experience with the Service Advisor Jeanneth Lagman is always amazing. Every time I come in to get my car fix she provides excellent customer servi My experience with the Service Advisor Jeanneth Lagman is always amazing. Every time I come in to get my car fix she provides excellent customer service by being prompt, she is very thorough in explaining of what repairs need to be done and ensures that I am happy after the work is completed. Thank you for providing a pleasurable experience and for being very knowledgeable. More

Customer service. We went to this location to look at our options and made our decision the same day .Our questions and concerns were answered to our satisfaction by Sh We went to this location to look at our options and made our decision the same day .Our questions and concerns were answered to our satisfaction by Shaizad. He was courteous, knowledgeable about the product patient and understanding. The service he provided was above and beyond our expectations and largely contributed to our decision. More

Jay Ells is the Service Whisperer I have dealt with Jay Ells at Scarborough Toyota numerous times now, and I can say that beyond a shadow of a doubt, that man is a Service Whisperer. P I have dealt with Jay Ells at Scarborough Toyota numerous times now, and I can say that beyond a shadow of a doubt, that man is a Service Whisperer. Polite, courteous, knowledgable, informed, and customer service oriented. He always lets me know what needs immediate attention and what can be put off for a few pay days lol. More

Exceptional Customer Service I was really impressed by the quality of explanations he gave to me before I arrived at the best decision in terms the car features and lease/finance I was really impressed by the quality of explanations he gave to me before I arrived at the best decision in terms the car features and lease/finance benefits. He was also very exceptional in attending to my questions and inquiries both during work and off work hours and helping me to successfully conclude the transaction. More

Body Work Repair My car was taken to this dealership to get repairs from my mother hit a couple of that made huge damages to the body of the car. They did an amazing j My car was taken to this dealership to get repairs from my mother hit a couple of that made huge damages to the body of the car. They did an amazing job at repairing the damages and were really insightful to any concerns we had about the car. They knew what they were doing, had vast knowledge about the car, and were able to provide great customer service. Would definitely recommend this place for future repairs. As a little side note, my car was squeezing a lot. They told us that a different mechanic that we went to simply used cheap parts for my brake pads and that they could easily fix it whenever, but they suggested to do it in the spring when they are more worn down in order to be cost effective. Therefore, I can conclude that they dont only want to provide a service, but also help the customers in anyway they can with insight. More

Knowledgeable, Trustworthy, & Respectful Customer Services Although we were not necessarily planning on purchasing another vehicle until mid to late 2019 ( and even undecided on which vehicle to purchase when Although we were not necessarily planning on purchasing another vehicle until mid to late 2019 ( and even undecided on which vehicle to purchase when we visited to have a look), the confidence, trust, and respect along with the easy rapport we had already established with Daisy (from a purchase of a new vehicle about a year ago) and the impeccable Toyota services we had experienced thus far was a major contributing factor to us committing to a 2nd vehicle purchase much sooner than anticipated on another great Toyota vehicle. Daisy was very attentive to our needs, responded to all my questions in a timely manner, promptly communicated with me with timely updates, and made it as easy and as seamless as possible in our decision to purchase our second vehicle from Scarborough Toyota. Daisy knew exactly what I wanted and my preferences, without being too fussy or overbearing. I truly appreciated that with Daisy, and she has earned our trust and loyalty very quickly! Thank you also to Ivan Djordjevic, Finance Advisor, for his professionalism, expert guidance and respectful / trustworthy assistance along with our Sales Specialist Daisy Chen. Ivan helped us with all our options, and was very responsive to all our questions. We are very happy with the services provided in tandem by Ivan and Daisy— they worked together very well, and we appreciated the very seamless process and approach in our purchase of a 2nd vehicle from Scarborough Toyota, especially at this time of the year. Thank you Daisy, Ivan and Scarborough Toyota! Highly recommended! More