Scarborotown Chrysler Dodge Jeep Ltd

Purchased a vehicle from them "as is" mind you. Took it to my garage to have it checked out and it passed safety. They didn't offer any warranty on the vehicle and the general manager seemed adaman Took it to my garage to have it checked out and it passed safety. They didn't offer any warranty on the vehicle and the general manager seemed adamant about the fact that he bears no responsibility on this vehicle after its left. After about 2.5 months of owning this vehicle and driving it, the misfires began. I'm somewhat good with cars, so I pulled the codes, and got to work. Replaced Battery, Alternator, Sparks, Injectors, two oil changes, and paid to have Canadian Tire for labor of installing it. After I was completely fed up with dealing with this vehicle I gave up and took it to another Dodge dealership (Village Chrysler), who were very transparent, and quickly found that the down-leak test found 70% leak. They said repair costs would be close to what I bought the car at ($7500), and that I'd be better off replacing the engine. The engine always ran slightly rough at idle, but I thought it was minor. I'm sure they knew this when selling me this car, but clearly wanted to get rid of this car without replacing the engine, or putting in the hours to replace the heads, lifters, and rockers, so they though let's pawn it off to some sucker. Very disappointed with this dealership. I've done much business here, especially service for years. Will never be returning to this location. Steer away. Complete scam. The salesperson tried to privately warn me that nothing to good to be true is. I should've keyed in on that. More

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face. More

Was interested in a 2018 Subaru Brz. David Lao, who I messaged through text message, claimed that in order to hold a vehicle, I must put a 1000$ deposit down and sign a bill of sale to H David Lao, who I messaged through text message, claimed that in order to hold a vehicle, I must put a 1000$ deposit down and sign a bill of sale to HOLD the vehicle. I asked him if signing a bill of sale mean I will purchase the vehicle, he says no unless financing gets approved and the deposit will be refunded if the financing didn't go through. I sign the bill of sale, because there was no bank contract regarding my financing. I tell him the next day I'm no longer interested. He says I will not only lose my refundable deposit, but I'm obligated to purchase the vehicle under the bill of sale contract. Yet, he never messaged me back regarding my approval, making me assume they will send me a bank contract regarding my financing which conveniently, he mentions that it JUST got approved. He says it's no longer in his hands and I gotta talk to Dan. I call Dan, and he says it's a done deal and I can only talk to the used vehicle sales rep to get the final say, which CONVENIENTLY he won't be in until the next day. Extremely condescending folks who are looking to scam people. These people are so desperate for people to buy their xxxxty cars WITH an accident history that they will force you to sign a bill of sale to "hold" a car. Last I checked, Daniel McMullen the authorized rep, never signed the bill of sale either and there was no financing contract to sign. A signature by the carfax claim was not signed either. Never gave them a void cheque. They are trying to scare me from backing out of a "purchase", and I refuse to be bullied into taking it. They want me to jump through hoops to contact the right guy instead of just giving me back my deposit and live to sell the car another day. I hope you read this, and give me back my deposit. I've never been forced to sign a bill of sale to hold a deposit at ANY other dealer that I talked to. They were 100% refundable. Even after signing a bill of sale (which I didn't), a dealer told me I could get my money back without any issues. So stay clear of these guys. They are not worth your well earned money. Any dealer that needs to pull a stunt like this don't deserve a penny. They better be kissing my feet and cooking me hot meals every night before I consider forgiving them, let alone buying from them. More

Michael is always welcoming and knowledgeable. Always answer questions with patience。Patiently serve guests。I highly recommend him。 Always answer questions with patience。Patiently serve guests。I highly recommend him。 More

Outstanding service and staff. These fine mechanics did in 15 mins with my bmw that 2 other garages couldn't do in 2 hours. Always first rate service. These fine mechanics did in 15 mins with my bmw that 2 other garages couldn't do in 2 hours. Always first rate service. More

Customer service is very helpful and accommodating. Getting contact on the phone is easy and customer service had called me back once I left them a message. Getting contact on the phone is easy and customer service had called me back once I left them a message. More

Always greeted with a warm welcome. Comfortable seating while waiting for my car to be serviced. Comfortable seating while waiting for my car to be serviced. More

I always recommended service from this place until this week . I dropped off my vehicle first thing Wednesday morning, I specifically asked for the alternator to be replaced and the rear right tire. I also week . I dropped off my vehicle first thing Wednesday morning, I specifically asked for the alternator to be replaced and the rear right tire. I also gave them check engine light codes for the 3 way coolant valve. The service advisor told me Thursday that the alternator was replaced as well as the rear right tire but the 3 way coolant valve would take an extra day and would be ready by Friday afternoon. Friday I called to see what was going on , he told me that the 3 way coolant valve wasn't replaced yet and that I would have to wait until Monday now. I told him to cancel the coolant valve and I would come and pick up my vehicle. When I picked up the vehicle , the alternator was not replaced , the only thing that was done in 3 full days was the one rear right tire. I was lied to. More

The service advisor is very good at her job. Knows what she’s talking about. Knows what she’s talking about. More

The staff are service oriented and make everyone feel welcome. The service required is always explained and priced before starting any work. I feel the pricing is always competitive if not the best. welcome. The service required is always explained and priced before starting any work. I feel the pricing is always competitive if not the best. More