Savage Ford Sales Limited

I have always gotten great service from Savage Ford. We bought there and most of our services are done there. When we need a ride or a vehicle to get things done while our truck is in for service, they ar bought there and most of our services are done there. When we need a ride or a vehicle to get things done while our truck is in for service, they are there to help. More

Dealership overall experience was good. Matt the sales person was great to deal with and quick to address concerns as I had only had my truck for 2 weeks. Service couldn't identify my issues with my truck person was great to deal with and quick to address concerns as I had only had my truck for 2 weeks. Service couldn't identify my issues with my truck and it turned out to be a simple faulty wire harness. The service people I dealt were very friendly and quick to respond back to me when I contacted them about my issues. Ultimately I brought my truck to another dealership who quickly identified my harness issue and I was on my way. More

I have had my truck for approximately 2 years now. When purchasing it I bought the extended warranty which was supposed to cover absolutely everything until 100000kms. Or so I was told when purchasing it. purchasing it I bought the extended warranty which was supposed to cover absolutely everything until 100000kms. Or so I was told when purchasing it. I even stressed when I added it to the purchase that I wanted confirmation the DPF was covered. In May I called about a recall notice I had received. The notice said they were authorized to replace the egr. So when I called I told them I wanted it done book an appointment. The guy on the line says "we have to inspect it first" I said I live an hour away and you're authorized to replace so just do the job and replace it. He says "oh we don't have the parts and they'll call me back. Guess what never received a call back. So a week and a half ago the engine light comes on. I get a message on my app telling me there's a sensor gone in the DPF. So we call the dealer they look at it and guess what the warranty oh it doesn't cover this particular sensor. My wife let them have it as she took the truck in. So these recalls they need to do require that this sensor is working. Oh by the way my truck had 65900 when the sensor failed and guess what only covered to 60k. I am serious looking a GMC trucks right now the service or lack there of at this dealer is ridiculous. More

friendly atmosphere, good work, fast and efficient.I friendly atmosphere, good work, fast and efficient. I would recommend this dealer for an sales, service and parts.. Purchased and Edge and love my c friendly atmosphere, good work, fast and efficient. I would recommend this dealer for an sales, service and parts.. Purchased and Edge and love my car. More

Service clerk was courteous, took time to explain what they (garage) were going to do to my vehicle to bring it back in proper & safe working order. If there was additional work to be done they (service c they (garage) were going to do to my vehicle to bring it back in proper & safe working order. If there was additional work to be done they (service clerk) call me for my approval before proceeding with additional work then what was previously requested. More

I’ve been dealing with Savage Ford many years and have been satisfied with the level of service as well as the staff interactions I’ve had. been satisfied with the level of service as well as the staff interactions I’ve had. More

good service reliable I am always satisfield with the work being done They explain wellthe work being done I will continue to use and recomend Savage Ford work being done They explain wellthe work being done I will continue to use and recomend Savage Ford More

I have been dealing with them for many years. Have no complaint at all. Service has always been very good. People are very polite and friendly. complaint at all. Service has always been very good. People are very polite and friendly. More

Had booked a major warranty job that was to take 2 days to complete. Booked long ahead of time to ensure a loaner would be available as I live out of town. When I arrived no loaner was available and I had to complete. Booked long ahead of time to ensure a loaner would be available as I live out of town. When I arrived no loaner was available and I had to find my own way home (1 hour away), they said they had no idea where the loaners were, they were supposed to have 2 returned! In the end they did deliver my vehicle home when finished but it was a major inconvenience at the time when I was assured a vehicle would be available. More

I have had my vehicles serviced by Savage Ford on different occasions and was always satisfied with the service.Keep up the good work.Great team. different occasions and was always satisfied with the service.Keep up the good work.Great team. More