SMP (Saskatoon Motor Products)
Saskatoon, SK
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Great Customer Service Team Had a great experience when looking and purchasing my vehicle. Staff was helpful and friendly during my frequent stop overs. Everyone was excellent i Had a great experience when looking and purchasing my vehicle. Staff was helpful and friendly during my frequent stop overs. Everyone was excellent in making my decision to buy from SMP very easy. More
Nice people The staff are friendly and patient. They are client focused. Rick was extremely nice and took time to ensure all our concerns are addressed. I felt m The staff are friendly and patient. They are client focused. Rick was extremely nice and took time to ensure all our concerns are addressed. I felt my service was personalised -indeed customised. More
Car shopping made easy Jilene and Jami made shopping for a car to replace my total loss vehicle easy! I appreciated the time given to me, as well as all of the information I Jilene and Jami made shopping for a car to replace my total loss vehicle easy! I appreciated the time given to me, as well as all of the information I needed to make a decision without the pressure to buy. Thank you for staying after the dealership was closed for the day so I could take my car home with me! More
NEVER AGAIN! I brought my vehicle to Saskatoon Motor Products for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst cu I brought my vehicle to Saskatoon Motor Products for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst customer service I have ever experienced. My service writer refused to include some issues I was previously told would be looked at. They had to order a part for my steering from Edmonton, which was understandable. I returned 24 hours later to find out there was no ETA. Finding myself stranded in Saskatoon, I was not offered accommodation or transportation. I had to ask 7 staff members including a sales manager for a loaner vehicle before they agreed to one. I left a message for the service manager the next day but didn't hear from him. It took them 51 hours to complete the repair. When I returned the following day, my invoice wasn't ready. They had to make two corrections on it, including reversing the charge for a wheel alignment I asked about and a free car wash which I discovered they actually didn't perform. I had to wash it myself! My advice to you is to stay clear of this dealership at all costs. It's not worth the stress. More
Excellent I felt very satisfied when I left Thank You SMP for the best service ever.I came in there thinking why would I do this upgrade is it the best thing to do this time.I had the best peopl Thank You SMP for the best service ever.I came in there thinking why would I do this upgrade is it the best thing to do this time.I had the best people to deal with Kelly Prior,Dan Hesje and Dean Blatz you guys made my day when my hubby called and said YOU GOT THE CAR.I had broke down in tears and could not wait to show my two daughter the car.WE have never ever had a new car we have always driven used so this is a big step for us.But knowing you guys are our family now and we can call if we ever have a question WOW that makes this all worth it.Thank you SMP for this amazing adventure we sure are going to enjoy this every mile we take with it. More
New Silverado 2500 Not my first time dealing with SMP and certainly not my last, each time I visit the dealership I am always greeted in a friendly and courteous manner, Not my first time dealing with SMP and certainly not my last, each time I visit the dealership I am always greeted in a friendly and courteous manner, I used to deal with Ben Roberts but now due to position shuffles I enjoy the expertise of Dan Barrett, Expertise at this facility is next to none and for sales and service I don't hesitate to recommend SMP to anyone in the market for a vehicle or needing anything pertaining to mechanical or just regular service work. More
Alway delivers good service I have rated smp a 5 due to excellent service that was prompt and fair. I am very happy with this dealership and recommend it to all my friends I have rated smp a 5 due to excellent service that was prompt and fair. I am very happy with this dealership and recommend it to all my friends More
Very easy very fast My experience with smp was very easy very fast and very polite. I would recommend anyone who is looking for a great deal on great vehicles. My experience with smp was very easy very fast and very polite. I would recommend anyone who is looking for a great deal on great vehicles. More
Great experience Sam made buying our new 2016 Malibu Limited easy and enjoyable. She cared about what we wanted and how she could make the trade and purchase work best Sam made buying our new 2016 Malibu Limited easy and enjoyable. She cared about what we wanted and how she could make the trade and purchase work best for us in the end More
Good Customer Service The customer service from everyone at SMP was amazing for both my vehicle purchase and my mother's. The staff had patience and even stayed a little la The customer service from everyone at SMP was amazing for both my vehicle purchase and my mother's. The staff had patience and even stayed a little late after hours to help us out! More