Back

SMP (Saskatoon Motor Products)

Saskatoon, SK

4.4
486 Reviews

715 Circle Drive

Saskatoon, SK

S7K 0V1

Directions

By Type

Showing 486 reviews

June 30, 2017

Five Star from me for a Good Service. Thank you for the wonderful service I received from Crystal Doublet especially one of the salesperson assisting me Mr. Philip Li keep it up you will More

by Chona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phiip Li
June 23, 2017

Cheaters I got an oil change from these guys put in conventional oil charger for synthetic Didnt give crap to my calls when I called before twice Now when More

by Sim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacy Harder
Jun 23, 2017 -

Sim responded

And this is for sure I won't be visiting smp ever again And try my bust that none of my friends and family go there ever again to face such irresponsible and lying staff

Jun 23, 2017 -

Sim responded

Most synthetic oils are approximately double the oil life than regular Even a kid knows that may be your guys should do a little research and revise your standards Because just making money out of customer charging them on upgrades is not everything You should respect your customer. Forgod sake stop giving me these cheap excuses. You should admit you guys were wrong.

June 12, 2017

SMP not disclosing damages on vehicle Son purchased a newer car at SMP Motors and when he takes it to a 3rd party body shop to look at extreme rusting in rear end, he finds out vehicle had More

by Travesty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gord Mansfield
Jun 12, 2017 -

SMP (Saskatoon Motor Products) responded

In September 2016, when we sold your son his pre-owned 2015 Chrysler 300 with 19,457kms, we performed a mechanical and visual inspection of the vehicle. We also pulled a Car Proof on the vehicle to ensure it hadn’t been in an accident – Car Proof pulls a verified report giving the history of a vehicle. Everything came back good on inspection and the Car Proof report was clean. When he purchased the car, we were (and still are) completely honest that there is no reported history of an accident on the vehicle. On Friday, he brought the car in with 65,243kms and brought to our attention a concern about his vehicle and a potential previous accident. When he asked us to replace his car and threatened us if we did not do so, we continued to work with him to find a solution. We spent 7 hours removing the pieces of the back end of the car, and had 4 Journeymen Body Shop Technicians inspect it - they found that all parts and pieces of the car were undamaged, in working order and good condition, with no evidence of an accident. To further put his mind at rest, we took him to a Dodge dealership with the part numbers of the pieces he was questioning, and they confirmed that the components were genuine parts for the car. We also consulted the 3rd party Body Shop that he had the car at, and were informed that the clear coat on the back bumper had been peeling and that they were able to fix it under warranty. In addition, we purchased another Car Proof report on Friday; the report was completely clean, other than the $19,994.49 damage done to the car while he owned it. We do not know the reasoning for the back bumper peeling, and we are happy that the bumper was able to be repainted by factory trained painters to fix the issue. We are more than happy to discuss things further. When selling a used vehicle, we do everything in our power to ensure that it is in a safe and working condition. Pulling Car Proof reports enables us to give an honest history of the vehicle.

June 12, 2017

Very impressed I had a great experience dealing with Jeff at SMP. Our family was in the market for a minivan and we had recently come from another dealership where a More

by Maty J
Recommend Dealer
Yes
Employees Worked With
Imee , Jeff Brown
June 12, 2017

Very disapointing Offered half of vehicle worth on trade in so paid for vehicle and kept my trade. Then hosed girlfriend with extra warranty and insurance. Phoned an More

by Rob bryant
Recommend Dealer
No
Employees Worked With
Rob Bryant
May 09, 2017

Two faced Gave me an AMAZING deal on a 2014 Elentra, Great customer service Awesome salesperson and finance guys However, Ended up buying one down the road More

by Daniel Griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowyer, Rob Bryant
May 06, 2017

Body Shop above and beyond I've had 2 vehicles to the body shop recently. Both experiences were very positive with only small jobs to complete. Each time extras were done with o More

by Murray Phipps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Daum and Co
May 01, 2017

Awesome service No wonder I always go back. I made the mistake of trying Sherwood, as I saw a vehicle that I liked. I walked out. The arrogance and old school sales t More

by Hairwizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Allan, Corey Risling
May 01, 2017

Body shop windshield replacement Excellent customer service...everything went smoothly..drop off time...shuttle to my choice....on time completion... .picked me up. ..new windshield i More

by Jackiefpro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Daum...eccellent coordinating and customer service
April 16, 2017

nice surprise We have purchased used vehicles from other dealers and were very surprised with the Certified vehicle designation and what it meant. Thoroughly gone o More

by Very Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She's not here any longer
...
23
...