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SMP (Saskatoon Motor Products)

Saskatoon, SK

4.4
486 Reviews

715 Circle Drive

Saskatoon, SK

S7K 0V1

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Showing 486 reviews

February 28, 2020

Always a pleasure to deal with, thanks Randy once again for doing a great job helping me find another great vehicle. Will be back once it’s time to find another one. More

by Adam
Recommend Dealer
Yes
Employees Worked With
Randy Swistun
January 17, 2020

👍🏿👍🏿👍🏿👍🏿👍🏿To Clint Smith(service advisor) who was down to earth, Knowledgeable, Courteous & Efficient , which relaxed a stressful situation. Overall, service was good. 😊 will definitely More

by Raefr
Recommend Dealer
Yes
Employees Worked With
Clint Smith
January 17, 2020

I dealt with SMP in Saskatoon and I would not recommend dealing with them. I tried booking a shuttle and after leaving several voicemails I was told that I had cancelled the shuttle when I never got a chan More

by Kayla
Recommend Dealer
No
Employees Worked With
Audrey Funk
Jan 20, 2020 -

SMP (Saskatoon Motor Products) responded

Hello Kayla, we apologize for any miscommunication. I guess with all the cold weather concerns, and associated increased call volume, we may have gotten a wire crossed. I am sorry we left a message that was not for you. Please contact me, if you wish, and I will review the contact information you provided and ensure that it is correct and up to date. We can review any other concerns as well. I am looking forward to speaking with you, and I thank you for choosing SMP. Michael Kocsis, Assistant Service Manager.

December 24, 2019

SMP is a very professional and knowledgeable staff very courteous and caring for what the cutom is looking for and needs I would highly recommend this dealership not only for staff but facilit More

by Harvick2903
Recommend Dealer
Yes
Employees Worked With
Angela Sipko Kielie h, Dean Blatz
December 11, 2019

Sexist My wife had a leaking turbo line. She went in for an oil change and tried hard to convince her they needed to pull the transmission for 1800+tax and f More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca Friesen, Crystal McEwan, Michael Kocsis, Marshal Diehl
Dec 13, 2019 -

SMP (Saskatoon Motor Products) responded

Hello MJ, sounds like your Trax needs a repair, but is it possible that there has been a miscommunication of some sort? It sounds like you are not the person working with the Service Advisor, and that you are getting second-hand information. Yes, it is possible the vehicle in question has more than one fluid leak, but General Motors has a very robust and comprehensive powertrain warranty. Is the vehicle more than 5 years old, did you decline the extended service contract when purchasing the vehicle? Please contact me when you get a minute so that I can look into your concerns. Please keep in mind, however, that maintenance and repair are a normal part of vehicle ownership and we are obligated to let you know about any concerns that should be addressed. Of course, it is up to you whether or not to go ahead with repairs, but at least you know the time has been invested to generate an accurate estimate of repairs, if indeed they are a customer responsibility. Looking forward to hearing from you. Michael Kocsis, Assistant Service Manager, SMP

November 28, 2019

Sales Theatrics Galore This dealer loves to put on a show of theatrics with each car deal. Any answer that isn't "yes" will result in your salesman disappearing for 10 minu More

by denlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guillermo "Jay" Castro, Jilene Allan, Dean Blatz
October 25, 2019

Familiarisation with new car Would have appreciated being helped to know the electronic differences and read outs between 2016 and 2019 chev cruzes. Staff always friendly and More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Prior, Rebecca Friesen, Steve Maughan
September 24, 2019

Very good I like the atmosphere and the people that were in it and it was a nice place to visit and the sales lady even bought me lunch More

by Markus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie sitcom
September 14, 2019

Great Don and Kelly were very professional and honest. Great experience. Everyone there was great. Reception and assistants went above and beyond to be help More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Barrett, Kelly Prior
September 09, 2019

Good service Jami was great to work with. She never pressured me into a purchase and was more worried about the car fitting the needs. They were helpful in giving More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Allan, Kelly Prior, Corey Risling
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