Roy Nichols Chevrolet

Excellent Dealership Excellent costumer service and very knowledgeable staff...spent time explaining warranties and vehicle features. Excellent explanations of the financi Excellent costumer service and very knowledgeable staff...spent time explaining warranties and vehicle features. Excellent explanations of the financing terms and how the extended warranty works over the next 72 months. Definitely recommend this dealership; I will service my vehicle here from now on... More

Purchasing a New Vehicle The buying experience was stress-free with very friendly, helpful, knowledgeable staff. Would definitely recommend this dealership to anyone who is i The buying experience was stress-free with very friendly, helpful, knowledgeable staff. Would definitely recommend this dealership to anyone who is in the market for a new vehicle. More

Really helpful The service was courteous, efficient and complete. Was kept informed of progress. I would be comfortable recommending this dealership to others who The service was courteous, efficient and complete. Was kept informed of progress. I would be comfortable recommending this dealership to others who might need service on their vehicle. More

Great service. Fixed my vehicle while I waited. Also made time to do a much needed lof while I was there, saving me a second visit! service. Fixed my vehicle while I waited. Also made time to do a much needed lof while I was there, saving me a second visit! More

Service. Very good service and on time as promised. .Shop area is kept neat and in an orderly state to promote a safe and healthy work environment. Very good service and on time as promised. .Shop area is kept neat and in an orderly state to promote a safe and healthy work environment. More

Great dealership Great friendly people.Although it was before service shop opened, the service manager greeted me and welcomed me to the dealership. Then the dealershi Great friendly people.Although it was before service shop opened, the service manager greeted me and welcomed me to the dealership. Then the dealership drove me to work not charging me for the ride More

I used to think they cared and had good customer service. I brought my lease in for an OnStar upgrade and found out the plastic trim was broken from the service department. They told me they were going to fix I brought my lease in for an OnStar upgrade and found out the plastic trim was broken from the service department. They told me they were going to fix it and I booked another appointment. I brought it in for my 9:15am appointment and was told it would be done in a couple hours. Kind of a long time to replace one piece of trim but ok. Had to call after 3pm when no one called and was informed they are almost done and would send a shuttle. Finally got the car after 5pm with the new trim. Next day I get a service call that I have to bring my car in because the antenna was broken when installing the OnStar. Called back and found out it was fixed yesterday but was not told of the broken antenna or repair yesterday. Can't wait to turn my lease back in. Never had worse broken telephone service. Sick of the run around and lack of communication. More

excellent customer service After visiting several dealerships over the past few months, no one treated us better or with more respect than Jim from Roy Nichols. We were not pre After visiting several dealerships over the past few months, no one treated us better or with more respect than Jim from Roy Nichols. We were not pressured or given false information as we had been at other dealerships. I felt like we were treated genuinely, fairly and with sincerity, which has been proven to me to be a rare quality when dealing with sales personnel. I totally recommend this dealership and will only deal with Roy Nichols for future vehicle purchases. More

fast, friendly customer service you are greeted by professional but friendly advisors, they do a complete xxu when the veh is repaired and the service has always been done in a timel you are greeted by professional but friendly advisors, they do a complete xxu when the veh is repaired and the service has always been done in a timely fashion. when I enter the dealership, they make me feel like I am important to them.d More

Supportive The salesman was patient and not pushy. I explained my needs and he responded accordingly. I really liked the fact that he didn't then have to go into The salesman was patient and not pushy. I explained my needs and he responded accordingly. I really liked the fact that he didn't then have to go into another supervisors office to figure out pricing etc... because that was a real turn off in other dealerships. I like that he put together the costs and breakdown, it felt more authentic then some of the back and forth that happened at other dealerships. He was definitely professional and knowledgeable and just a good listener... when buying a car you want to know that the person isn't trying to sell you something but rather they are listening to help you find what you want/need. More