Roy Foss Thornhill

Sherry Khayati-Roy Foss-Awesome! I was referred to Sherry Khayati by a friend who knew I needed a new vehicle. Once I called her and met her, I knew I did not need to go anywhere else I was referred to Sherry Khayati by a friend who knew I needed a new vehicle. Once I called her and met her, I knew I did not need to go anywhere else. I could not be any happier with the phenomenal service I received from Sherry and her team. Every detail was explained thoroughly to me and purposefully to suit my needs and my timing. I'd say she went above and beyond but it was very evident that it is just natural for her to help her clients until they are satisfied. I do not typically write reviews but this one is necessary for others to know. I would happily go back to Sherry in the future and refer people to her, for sure. Thank you Sherry for making what I thought was going to be an overwhelming task, an awesome one! More

Loving my 2016 Silverado I came to the thornhill Roy Foss looking to return my leased truck and finance a new one. There where lots of options but Hass (the salesman) was extr I came to the thornhill Roy Foss looking to return my leased truck and finance a new one. There where lots of options but Hass (the salesman) was extremely patient, knowledgable, honest and thorough. Hass made sure not only I got the truck I wanted, but also that I got it at the best price possible. I will be coming back to deal with Roy Foss for all my future truck needs, couldn't have felt better with the whole experience. I would recommend to anyone looking for a vehicle to talk to Hass first. More

Purchased the 2017 GMC Terrain The experience of buying the car was very smooth. Salespeople were very helpful & informative. The paperwork was very organized when I came in to mak The experience of buying the car was very smooth. Salespeople were very helpful & informative. The paperwork was very organized when I came in to make the deal. On the day I picked up the car, it was ready to go when I arrived. Was very happy for this experience. This is my first GMC car and am enjoying it very much and all the gadgets that came with it, the on star, the app, is all great! Deeb & Joey thanks for the photos. Best Ani Baravyan More

Amazing Service! I had shopped around at a couple of dealerships prior to Roy Foss and found that I felt rushed and pressured into choices that I was not interested in I had shopped around at a couple of dealerships prior to Roy Foss and found that I felt rushed and pressured into choices that I was not interested in. At Roy Foss you can tell that they prioritized customer services. The salesmen that I worked with was very knowledge with the products and made the process of purchasing a car enjoyable. I would highly recommend Roy Foss for anyone interested in buying a vehicle. More

new suv just want to thank ,the department of Roy foss,,for the good experience i had in buying my suv, special thanks to business manager NICKY,for helping just want to thank ,the department of Roy foss,,for the good experience i had in buying my suv, special thanks to business manager NICKY,for helping me getting the finance and for salesman DEEB,thanks for helping me making the right choice of the suv,i love my trax,and my kids love it too,sooooo good on gas still didnt add gas lol, , finally i got my matts,,,thanks to the manager JOE ,for making it good experience good luck RN,MS ALELI HAMDULE More

great experience all staffs in this location are awesome. i had a great experience. I bought a car few days ago in this location and my sale advisor( Mohsen Ketabian) all staffs in this location are awesome. i had a great experience. I bought a car few days ago in this location and my sale advisor( Mohsen Ketabian) was very helpful, polite,caring. overall,I will recommend this dealership to others. More

5.5 hour wait for a tire change with appointment I brought my car in for a 10am appt to get my winter tires put on. 3 hours of waiting later I asked when they expected it to be completed. I was told I brought my car in for a 10am appt to get my winter tires put on. 3 hours of waiting later I asked when they expected it to be completed. I was told my car was next in line. Took another 2 hours before the tire change was complete. My other family/friends who had gone to other service centres had their tires changed in 1.5-2 hours! More

customer THE MOST WORST, UNPROFESSIONAL,DISHONEST,UNRELIABLE AND UNFAIR SERVICE DEPARTMENT I SAW. even the local ones are much more better than them. no r THE MOST WORST, UNPROFESSIONAL,DISHONEST,UNRELIABLE AND UNFAIR SERVICE DEPARTMENT I SAW. even the local ones are much more better than them. no recommended to no one else. More

Test Drive - Very Satisfied - Professional and Friendly Recently I tested Buick. Annie, Sales Advisor, was very helpful. She was very friendly, professional and knowledgeable. She explained to me all the op Recently I tested Buick. Annie, Sales Advisor, was very helpful. She was very friendly, professional and knowledgeable. She explained to me all the options and spent with me about half a day. The car was tested in both the city streets and on Highway. The driving experience was great - car is soft, quiet and responsive. As I was in rush for other appointment, Annie e-mailed to me the price quote the same day. Shortly after I visited Toyota dealership for a test drive and found the Toyota product advisor little arrogant and less interested in me. I felt like I am a commodity. At least I felt this way when I compared the lady from Toyota dealer with Annie Macarie at Royfoss Thornhill. Before visiting the dealership I had long phone conversation with Andy Wang, Sales Advisor. He also was knowledgeable and approaching. Andy answered all my questions and check inventory for the trim I was interested in made in both 2016 and 2017 years. In addition I had short conversation with Cindy and came to conclusion that Royfoss Thornhill is one of the few businesses that knows how to select right people for the work. Thank you Annie, Andy and Cindy Alex V. Civil Engineer More

Very Disappointing I have been leased cars, bought cars and had my cars serviced at Roy Foss Thornhill for over 20 years. My daughter is ready to buy her first car. We I have been leased cars, bought cars and had my cars serviced at Roy Foss Thornhill for over 20 years. My daughter is ready to buy her first car. We go to Roy Foss and we get great service from Leor Zimmer. Nice guy. While I am there I tell him I'm considering purchasing a used vehicle to replace the Lemon of a Chevy Cruze 2011 I bought from them. Trani has been redone 2x (under warranty) now car is off warranty my last service bill was $1,700.00,,,so I tell him I'm looking to spend $15.000. Shows me a nice Verano for 16,488...My daughter goes to pick up her brand new car and at the same time I look at this Verano that apparently was shipped from Windsor. Test drive goes well, go to purchase it and the price has gone up $1,.400....Long story short they would not budge in keeping the original price...that's what you get for over 20 years of customer loyalty. P.S. The new car my daughter bought did NOT have all the features that were promised to her...NEVER GOING BACK AND BUYER BEWARE. More